Videocon Industries Complaints & Reviews

We are an only customer of videocon d2h since 2011 and from last three months our system is not working. Every time we raised complain to the customer care team then their customer care team told us to recharge. From last three months we are not able to use the service and doing the recharge. After completing the recharge their customer care number is getting engaged....

I have raised a complaint on 31st july'19 at 9.05am vide complaint no.[protected] to videocon d2h towards d2h not working but as on today nobody has visited my residence to resolve the issue. Every day i am following up with d2h customer care and surprise to see that new complaint is getting raised and tat for closing the complaint is 24hrs from the day of new complaint but still no response. I am fed up in following up with videocon d2h team...

Hello,
Few of the marathi d2h channels giving "no signal" error when few are working flawlessly. Marathi channels are not working even after i took the marathi package exclusively.
Customer care person said engineer will come to check. Charges will be 200rs.
When i did recharge why do i pay 200 additional to improve their service quality? If the rest channels are working fine....

Sir, i had bought a videocon refrigerator in kolkata in 2016. I m a public servant and i was transferred to another district (Malda) two months back. After shifting of my household items, i found that my refrigerator was not working. So i called videocons customer care. A technician visited my address and found that compressor of my refrigerator was not working. So a free replacement order was placed.... Now the fun starts from here... A...

Movies active package automatically added to the subscription without my approval. D2h has become a scam to get more money.

Also, they offered recharge for 3 months and get 1 month free. However, within three months all balances wiped out.

Create my own pack is scam and intentionally made non-user friendly. So that users will not opt of ala carte channel selection and opt for expensive packages.
br...

My videocon d2h id is[protected].

Since i have moved to a new house in bangalore, i have requested to relocate my connection to new house.
It's been almost one month and still the connection is not relocated.
Every time i call customer service, they open a new ticket and tell it will be fixed in 24 hrs.
Or if i ask about the status of the old tickets they will tell they will transfer my call to their...

My d2h is showing smart card not inserted properly .when I call customer care they are telling for service engineer visit, and they are accepting there is no fault in my setup box. In this case why I need to pay 200 for service engineer. When I ask them question, they disconnect line. Kindly take action...

Hi, i had raised complaint lp[protected] on 30th june 2019.

Engineer attended the call and raised order to get the compressor replaced.

I called cc and got an update that on 3rd july the part was approved. After that i have been waiting to get further updates.

Customer care team only sends email to get this sorted on urgent basis but still no action has been taken.

I had also paid...

My id number[protected]
Vinod kumar
D2h customer care ne mughe cheat kiya hai. Mera ac update na hone ki vajah se mere tv per ye (E 16-4) error show kar raha tha.
Mere set top box mein koi problem nahi thi. Fir bhi mughse kaha gaya ki aap ke set up box mein problem hai. Engineer visit karni paregi uska charge lagega 200 rs. Aur mughse 200 rs charge kiya gaya.
This is not right. Account ko update karna company ka...

From videocon d2h side they can't resolve my problem. So many times i was complaining to replace my one hd setup box. His service engr. Told me that replacement box was not available. I was recharged the setup box but properly not seeing the channels. I was facing problem to see channels. Customer care also not responding my issues. I was placing complaint minimun 15 times for replacement....

Hi,

My videocon hd stb doesnot work even after recharge. Only their home channel which displays advertisements is working. They have blocked even free to air channels. Customer care can only refresh the stb which foesnot help my platinum pack charges approx 30rs /day anf the account balance keeps on deducting even when they know the services are not working because of issue from d2h.
Customer id :[protected]...

Since last three weeks, we are facing the problem to watch the tv, as the channels are automatically changes by itself. We were contacted to the[protected] so many times but still unresolved. Some times your team hold the lines for too long times, some time is automatically cut off. We already paid/recharge for enjoying the services but why we are not getting good quality services.

In view of the above request you to kindly...

Called customer care many times. Every time i called gave assurance of sending engineer within 24 hours with complaint nos. Which are as under:[protected]/[protected]Previous ones are deleted) but till date no engineer has shown face and my problem is not solved. Now i doubt that the call made to customer care is fake because they are not doing the job. I fail to understand why this has happened ehen i complained more than a month back. My...

My customer id is 35459784 i recharge my account on 18 jul 19 but i was not able to avail the services view my account was not activated by videocon for same i made multiple calls to videocon but they didn't activated my account and asked me to lodge complaint for engineer visit. Engineer visited my home on 20 jul 19 and mentioned that you are facing the problem because account is not activated. He spoke with someone and get my account activated...

Videocon d2h is worst service provider in india.
They are not even providing a single service after they have installed.
I have made multiple complain against the connectivity but these complains have not resolved.
Initially i have given a complain for a remote and they have not provided it after following with them for multiple times and i have purchased it from out side.
Then some channel was not comming and...

Customer id[protected]
Pls resoved problem urgently l am d2h from last 3 year . Monthly plan of 561 diamond hd pack .
I call to customer they told me engineers was come to solve the provlem but he charge 200 rs. I am not ready to rs.200 fees. I[censored] r service provider u must service customer free of charges
Think u will do needfully asap
Regards
Vikas sharma
[protected]...

My videocon 4k led tv stopped working last month so we logged a complaint through vijay sales in vasai, thane. It is assigned to 3rd party agency bcos videocon company is shut down now. Its been more than 3 weeks the agency person checked the issue but they arent receiving needed part from the concerned vendor and there is no deadline when it'll be received by them, when we call this agency they keep saying same thing everytime that it will...

9th july 2019 i called videocon d2h consumer care for visiting engineer for signal error but. They are not visiting. When engineer are not visiting. So we are trying check the set up box and we get succes. And 19th july 2019 recharge my account. But 20th july they are debit my balance form my id. And they said it when engineer are visit they charge. You will be paid on engineer hand. I called consumer care they not solve my problems only...

Videocon LED 49 inch TV Panel issue, service centre says company not providing TV parts because of which they are not able to resolve the problem and can't assure the date and time to resolve the problem. I am very much disturbed because after paying this much money for ledTV and services charges to repair, company customer support and service centre is not able to resolve my problem. 3warranty is provided by company in which company has...

Subject: Channels not getting activated as per new trai rule - Very poor customer service of Videocon d2h (My Videocon ID is[protected]
Dear Sir,
This is to bring to your notice that even after several complaints to customer care and several phone calls to their customer service numbers. I am not able to change my channel package as per my requirement.
I have tried to select channels as per new trai rules, on the website...