Videocon Industries Complaints & Reviews

My customer id is[protected]. I have recharged my account a few
Days back and balance is reflecting on web login but on tv its showing as
Insufficient balance. Have attempted to reset account via web and sms but
Still issue persists.
And route busy on every available customer helpline number. Have sent two
Mails on [protected]@d2h.com and no response.

Now why should i continue with d2h...

Dear sir, i have been calling customer care from last 15 days but never gets connected. Further i get callback with false promises like this latest work order 64637795 assuring to resolve within 24hrs but till date not resolve. They are misusing my existing recharged balance by not sending engineer to correct my antena signal.
Please punish them

R k singh
[protected]...

D2h is cheating its customer in many ways namely
1. Their d2h login is not working despite attempting otp entries many times.

2. The company is not activating the plan self made by the customer. I had submitted my choice of channels several time which were followed by telephonic confirmation by customer care but none of the plan was operationalised till date. They kept on charging me on the basis of my older platinum...

Sir / Madam
My customer ID is 28770645 and I purchase this videocond2h from my cousin brother which is registered in his name and I want to registered my name Mr Shankar Dey instead of Mr Biman sarkar please solve my problem as early as possible

My postal pin code : 783370
City: kokrajhar ward no 1
District: kokrajhar
State : Assam...

It is to brought your kind notice that i had forwarded my application for redemption of Rs. 6500/- under Videocon Paisa Vasool Offer, under my Bond number 7503 dated 02/06/2010 to

BMO Departmnet

Videocon Industries Ltd,

14km Stone, Aurangabad

Palthan Road, Village-Chitegaon,

Taluq-Palthan, District-Aurangabad

Maharashtra (431105)

on...

Customer ID: [protected]

Hi i'm a videocon d2h customer

Id[protected]

Base - south platinum package

Unable to watch tamil channels and appears add on on the screen since from 3.4.2019

For info payment already been made few months back for the package provided by d2h for 1year.

The details are as below

South platinum package (All channels...

Sir, my videocon d2h customer id is[protected]. I requested the customer care for relocation request on 25th april 2019. But till date they are did any thing and more over they are daily postponed the my request to next day. I have not seen this type of service in my entire life. I think this videocon service is worst service in our country. One of your supervisor promised me on 27th april 2019 he will arranged the technician with in 8 hours...

My tv is in warranty and within 3 yrs its not working and technician asking 1150 charges for visit. Customer service don't have any charges information. Look into this problem asap. Hyd[protected] is service request number. There is no option to contact company. There is no area manager to talk. Service centre person and customer service people are very rude....

Dear Sir,

My old mobile number which was related with my D2h is not with me. Please change to my new mobile number. Details as follows:

customer id:[protected]
Name: JALAIYABEGAM
NEW MOBILE: [protected]
EMAIL: [protected]@gmail.com

OLD rtn: [protected]
city: RAMANATHAPURAM PIN 623501
PACK: NEW SOUTH PLATINUM HD

regards

Jalali...

Hi i have a connection of d2h .Few days before i requested a new connection on my old id which is[protected] .i dont know when i get a call from your engineer i dont have a miss call im my fone then your backend team deduct my recharge amout as penallity of rs 1000 suddenly my services stops then i call customer care and came to know about this issue i recharged again aroud rs500. I request you please refund my money back in my account because...

We had purchased Videocon tv TV Model No-VMB28HH07FA Sr No[protected]/Nov/2015 with
Extended Warranty of five years. But unfortunately it is not working on 26/11/2018 to till now

We have given complaints are as below
Step1) First Complaint booked on 0128/11/2018: Complaint ID BHU[protected]
Solution : Complaint close automatically in 4-5 Days, Width out attending the site or without calling me.br...

To
Videocon d2h customer care
Vishwanth n
Aashirwad, #215, 3rd
Floor, 12th cross,
Mahalakshmi layout,
Bangalore 560086

From:
Ganesh
211 sr layout 9th cross
Basavanapura main road
Kr puram bangalore
Pincode: 560036
Phone: +91 [protected]

Videocon d2h customer care id:[protected] because of the service is not good customer...

My customer id:[protected]Videocon d2h service provided)
From the past one month (02/04/2018), i am facing an issue with videocon d2h service. I am not able to watch t. V since 01/04/2018, as the only home screen is visible, nothing else. Videocon people are not at resolving my problems, they seem to be cheap in nature, they know only one thing "money extraction" without doing anything.

For resolving this issue videocon...

I have researched my d2h Telugu silver combo and my end date of subscription is 5/5/19, and the same date is displayed in the TV screen.But on 24/4/19 my balance became zero, and end of subscription date suddenly changed to 24/4/19.called customer care, many times but there is no use. Kept me on hold for long time. No answer for my change in date of subscription...

Remote mobile app not working in HD 6666 RF, we have been trying from a very long time.

What that USB port is given for if it can't be used to connect remote app, this setup box is a top model and expensive from other setups box, then why it is not supporting app.

Customer care is not even replied, they have lacked on knowlege on their own product...

Sir
my name is sinnaji ravindar, d2h customer my id :[protected], i shifted my house from suchitra to new boninpally. on dt 21.4 given complaint to call centre till now problem not solved.
it is not the way u have to take necessary action on techinical people.
my mobile number is [protected]

pl solve my problem immediatley.

ravindar...

I am an existing customer, and i called customer care for another connection for multi tv.

I called 4 times and, all the time iw as kept on hold, saying we will connect with a supervisor - ramya j.

Informed me saying you can take second connection @ 1099., which is fake info

She spoke to me but she dint give me the information, but said she will connect to supervisor, giving false information.br...

I have been using a d2h connection a very long time. Recently after the new trai regulations have come into place, we had to select the channels on d2h website. I had selected some channels which i wanted on their website. I even paid for 11+1 months. The +1 being free. I have paid almost 11, 000/- rupees.
But my selection still hasn't been applied (It has been three weeks, as of writing this). I have called multiple times, sent hundreds...

Dear concerns,

This is to inform you that, i am facing problem to relocate my connection (Delhi to jaipur), relocation team sending me same reply again and again without taking any effort and nobody wants to take accountability to close this ticket.
I connect to customer care over phone(last 4-5 days) but they are saying relocation team will take care you have to send mail to them, after sending email along with documents...

My customer id:- customer id :[protected] having issue with videocon d2h connection since 22nd april and no use by logging a case with service desk as they are closing case without resolving issue.[protected],[protected],[protected],[protected]. Even share information with area spoc person and nodal officer but seems to be things are not working. Everytime service desk logging new case but core issue is unable to see any channel. Even free channels...