Videocon Industries Complaints & Reviews

With reference to the above cited subject that in your records my name is k. Manjunath, instead of "aditya k manjunath" it is showing as k. Manjunath so i kindly request to you change my name as aditya k manjunath in your records. I hope you will consider my request and do the needful at the earliest.

And awaiting for your earliest reply.

Thanking you,...

Dear videocon d2h team

Sub: e16-4 and e30-4 even after account recharge

It is high time waiting for your response and to provide any solution to the interrupted serive provided by you. I have repeatedly requested your customer care reparding the issue over telephone and requested them to resolve it at the earliest, but they denying saying that they cannot fix it due to server issue or other technical issues and...

Despite making full payment well before the due date, D2H has blocked a number of free and paid channels from my pack.

The screen went suddenly blank and all I see now is that the channel is not part of your subscription.

Ironically I have paid full monthly payment well before the due date and even some of the free channels are lost.

When I call customer care the call connects consuming the post...

There is enough balance in my account but still it's showing E18-4 error. "E18-4 Services not available currently due to technical reasons, will be made available" on all the channels. I Tried calling customer service but no solution. Problem has been since 4 days. No channel is working. Please solve my issue as soon as possible. Videocom d2h helpline is the worst. No help given. Please repair my television...

I do recharge on my Videocon d2h.As per i choose my plan in this month.they are not working.instead of this my previous month pack is active.I create a plan in this month and submit.i recharge accordingly the price shown.but i don't get anyone of these channel.and also I refresh the account.my previous month there are very few channel.and i create mera wala plan on Videocon website.and after login next day on Videocon website i shown previous...

Dear Trai Team

I am a videocon d2h user with customer id[protected]. From past 1 quater, i am facing no. Of issues regarding services of videocon d2h, which includes wrong add-on activation, frequent unfair balance deductions, no response from CC, bad interaction with CC executives, Terminal not working, execuses n all etc...

Latest incident happens when I recharge of Rs. 451 for which i should get services for...

We are using d2h since 2014 .now we are recharged with 267 but now free channels are working and rs channels are note working, ome thing i just wonder the home channel is also showing signal not availabe, when we contact with custemer care they saying, we will send engineer to resolve problem but we need to pay rs200 for him,
So we left frm d2h...

Please change rtn from [protected] to +[protected], as i am using the videocon in malaysia. It was registered under another person mr. Babu, from thuvarankurichi, but he is missing now. Account id :[protected]. I need to change the online dth login as well to change my packages. Please assist as i have been trying for many weeks now, and many local dealers here have failed to assist me....

Sir/Mam,
I Am purchased a TV of MODEL NO:[protected] Dated on 05/07/2016 your reputed company but i am facing a problem after using 6 months.But after many attempts your Engineer visit my doorstep but he is not provided me a permanent solution i am still suffer with the same problem.He told me company stop's manufacturing of the parts we reqire.Now my concern is my warranty is going to expire very soon what can i do .Please...

Have been using their service at home for over 2 years now. The service is always very bad, the channels keep freezing or signal lost error on screen even on non cloudy days! However, since January 2019, the service has been the worst! I have already recharged and there is a good chunk of balance left. But i'm not able to login and select my package/channels. I try to reset the password but i'm not getting any messages or OTP on my RTN. I...

Unable to login to videocon d2h since yesterday.
Despite putting otp for so many times it shows a blank black page of d2h.com.
Tried to resolve it through password but same problem appears again and again.
Thus unable to create my own channels pack as par trai guidelines.
Unable to contact customer care numbers including nodal office number. None of them are working.
Kindly resolve the issue as the...

Dear sir,
I am having videocon d2h device bearing customer id[protected]. I have lost my registered mobile number that i hve used in videocon d2h. I want to update my channels list as per trai. Please help me to change my rtn.
Also please add the given email address
Client name - sajan kumar
New no. For rtn : [protected]
Email id :[protected]@gmail.com...

I made a recharge and its more than 48 hrs, no support in any way. Neither replied to any mail. Worst service provider, customer representatives are just trained parrots, who only speak one line taught to them for every situation.
On top of it, my issues with the service has been going for few months now. Still no improvement. Would strongly suggest to close the service, you don't deserve to cater us. If any senior manager wants to...

As i called many time to videocon d2h hotline number all the time phone lines are busy i ask them to activate usb video recording feature all the time there was showing technical issue in our system not able to activate usb recording such wrost service from videocon d2h
My videocon d2h id is[protected]
Please try to resolve my issue early as it would be great help...

Dear sir, videocon d2h not shown the channel's jai maharashtra, ibn lokmat from some days. By calling to call centre they tell it was removed due to not demand. It is free to air channel hou they removed it??... Last 10 days before the channel's are shown on d2h. The call centre executive not responding me. Pls resolve the problem asap. Pls resolved the issue...

Mirror connection not updated.
Poor website and app. Not possible to access mirror connection. Customer care always not get connection. Last 3 months still they are not clear my complaint.I paid yearly amount. So many times told to customer care "I want main connection channels as it as in mirror". But in mirror connection old subscribed channels running. They deducting money in new tarif cost

CUSTOMER ID[protected]br...

I have Rechargered my TV but I am able to see any channel when I call costumer I'd then no any response come forward in this matter I am facing this problem 2 day but no any solution has come yet I have tried customer no more than 100 times but I fill that this company and his customer no is fake...

My self raised a complaint number[protected] with vidoecond2h and continusoly following up them and called multiple times to call center but no one turned up. when ever I call to customer care they are saying that the engineer going to reach today but no one called and resolved the issue.
I fed up to call them and sent an email to customer care for withdraw the connection and return my amount back. Even they did not replied properly...

I have recharged with rs. 400/- on 19.03.2019 for one month as per their basket of channels(TRAI) provided to me. But today i.e. on 08.04.2019 connection has been deactivated due to insufficient balance. moreover all their toll free no. are only recorded and only tells the fund balance they have no interaction with the customer to listen their problem or complain....

From last 2 -3 I am unable to see any channel. Customer care executive says call back after 30 min from last 2-3 days. Also unable to select channel as per my choice, due to site issue. If System is down then no buddy can see tv channels but same has been not happening. If systems is down then why recharge is done??, after calling to customer care executives how they know my customer id if the server is down??...