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Videocon Industries Complaints & Reviews

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Last updated Feb 10, 2024
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Videocon Industries
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Videocon Industries Phone Numbers

Toll free
1800 223 400
535
253
Phone
+91 73 5587 3558
333
168
+91 12 4671 0600
110
78
+91 12 4327 3091
85
67

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Videocon Industries Website

Videocon Industries Head Office Address

14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad
Aurangabad
Bulandshahr District
Uttar Pradesh
India
431105

Videocon Industries reviews & complaints page 39

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S
Sandy Lab
from Delhi, Delhi
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dd channel not broadcasting on d2h

Address:Raigad, Maharashtra, 410210

This is the violation of consumer rights as the dd channel is not showing by D2H, Is everything commercialized ? It means I have chosen d2h then I have to pay ? Is this the dadagiri?
It should stop. Consumer care have to raised voice I am in. As the consumer in India have to preference to Indian channels and it should not restrict any channels by any private broadcaster company. This is the consumer rights violations.
Raised...
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R
rohitsingh88
from Bengaluru, Karnataka
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videocon d2h not working for sports channel

Address:560087

I am not able to view sports channel on my my d2h connection. error says signal not available. However other channels are working perfectly fine.when i called d2h customer care, they said i will have to pay 200 rs for engineer visit. They are running a scam or what. Why should i be paying for some fault which i have not done...they knowthis is a world cup time and people will pay anything to watch matches and hence they are running a scam....
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M
mayur99888
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

manoj: videocon d2h signal not available

Address:In front of Chetan bagh, Thana road, 473990

This is Manoj Kumar Jain and I am using Videocon d2h from last 10 years and suddenly since 04-June-2019 I am getting an error message on my screen saying signal not available. When I called your customer service, first he asked me to wait for 2 hrs to resolve this problem, but its not fixed. Then when I called today your agent told me that I need to pay Rs 250 to your service enginner for his visit. This is absolutely not acceptable from...
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V
Vinod Kumar Bhala
from Delhi, Delhi
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recharge amount for 3 months vanishes in 45 days for no reason

Address:Belgaum, Karnataka, 590006

My videocon d2h id 28102067 jugal kishore bhala.
as per new rules of d2h services i seletced channel pack of 545 for 3 months recharged on 14/4/2019 so all corrections fine i got new pack channels to view and validity for 14/07/2019.

now since 8/06/2019 iam unable to view channel saying insufficient balance. while my validity exists on seeing my account status.

On contacting customercare complaint no....
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B
bgmsachin
from Delhi, Delhi
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videocon d2h service not starting

Address:NH4, Belgaum, Karnataka, 590010

I have recharged my Videocon setup box by Rs.200 yesterday. E30-4 & E19-4 are the error appearing on the TV screen. I have tried several times to contact customer care. and all the suggested ways of starting the service is in vain. I have got the factory setting done and also waited almost more than two hours in front of TV. Till now the service has not started.

I feel that Videocon D2h service is the worst. They are deducting...
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K
Kratika.7
from Nashik, Maharashtra
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service charges

Address:Pune, Maharashtra, 411007

I have videocon dth connection and the dth stopped working 2 days ago.I raised a complaint and a guy came to fix that. There was no issues from our side and the guy said it happened because of some version up gradation. And then demanded 200 for service charges. Some 6 months ago i had faced similar problem where there was an issue from their side and that guy took 300 as service charges.When i denied to pay the charges the personsaid it...
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R
Rameezraja Almel
from Delhi, Delhi
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change rtn of videocon d2h urgently

Address:New Delhi, Delhi, 110015

Hello sir, I have a issue regarding change of my registered telephone Number, and I am unable to contact your customer support so please change my registered mobile number,
Since I have lost current Rtn no so that I can't receive Otp and all...Details as follows..
Cust I'd[protected]
Name- Manohar
Old no [[protected]]
New no [[protected]]
Thanks
Kindly do the needful...
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A
Annuammu
from Bapatla, Andhra Pradesh
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complaint regarding service of ac

Address:Plot no 33 narsimha nagar layout s f3 and 4, srivari nilayam thotapalem, 535002

Sir
My name is Gowtham Kumar. I purchase a videocon 1.5 Ton 5 Star AC. I raised a complaint regarding a problem in my AC. The Complaint Number is VIJ [protected] on 19 April 2019. Your executive named Srinivasa of SVC Point Vizianagaram Mob No [protected] attended the case on 23 April 2019 and said there is a problem in the compressor and that will be replaced by the videocon company also he asked me 400 as advance to raise a complaint...
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J
Jayant Bhatt
from Rajkot, Gujarat
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led tv 50 inch

Address:9 Ashwamegh Residency, Behind Sola Civil Hospital, Near Ratnasagar Society, SOLA, Ahmedabad, Gujarat, 380060

I had purchased my Videocon Television (Model: 50 inch LED VMS50QX19SA - UHD 4K) on 5-Nov-2015 through SALES INDIA, Ashram Road, Ahmedabad. I had also received a Warranty Card of 5 years (Extended Warranty).

After facing issue in my television set, I had registered my complain initially by calling on phone no. 39404040 dated 10-May-2019. In response SMS, I was told to Whatsapp Videocon a Television Bill to [protected] (247around...
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B
Bulu.advocate
from Mumbai, Maharashtra
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not responding for repair and maintenance of dth cable connection

Respected Sir/Madam,
My Videocon d2h cable connection customer ID is[protected]. The cable connection is installed at Cosmopolis Road, Dumduma, Bhubaneswar, Odisha.

After super cyclone 'Fani' my cable connection is not working and shows "signal not available." The antenna installed at outside wall is intact condition, hence the signal problem might be due to displacement of the accurate angle of the antenna. It will...
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D
Dalton Fernandes
from Bengaluru, Karnataka
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dth tv channels issue

Address:NO 79, KSRTC LAYOUT, HANUMANTHA NAGAR, BANNIMANTAP, Mysore, Karnataka, 570015

The channels I have selected in my DTH Connection do not remain for long. Within a day or so my channels disappear and message saying that these are not subscribed. I select them all again and ask to refresh they came back but just for a day or so...pathetic service. Why can't they set their system right?
Have been complaining them but no response.

Better switch over to some other service provider...
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B
Badarinath Joshi
from Bengaluru, Karnataka
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no proper service of videocon d2h

Address:334, 4th main, 8th cross, Avalahalli BDA Park Girinagar, 560085
Website:www.d2h.com/map-web.php

I opted the Silver Kannada combo on 21st of May 2019. DD sports and Star Sports 1 Kannada part of package. Till today they have not activated it.

As today I called customer care, informing me its not part of package. Even today 5th May 2019. I am seeing the channel list of Silver Kannada combo. Its part of Package. I know very well, they deactivated due to Cricket world cup. Whatever it may be, I am expecting the service as...
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N
Nitin Paghdar
from Mumbai, Maharashtra
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40" inch led complaint no. tha2803190078 with more details

I registered complaint with brd services tekcare india put ltd on 29th march 2019 and the call number is tha[protected]. I bought videocon led 40" inch from vijay sale on 16th oct 2014 with warranty of 5 years.
It started facing functioning of issues in led from march 2019 and i went to vijay sales for checking.. They registered my complaint somewhere on 25th march 2019 and informed me that the technician from authorised service center...
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N
Nitin Paghdar
from Mumbai, Maharashtra
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40" inch led complaint no. tha2803190078

I had purchased 40 inch videocon led on 16th oct 2014 with 5 years warranty from vijay sales mira road branch.. From march 2019 the led is not functioning and i brought this to the notice of vijay sales and they registered the complaint and told that authorised dealer will come to check the issue.. The technician from brd services visited and identified the defect with panel and charged rs.950/- for the same and told once panel will come...
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Address:House no. 409 H block second floor Vikas Puri Behind PVR Sonia near Santosh Gas Agency, New Delhi, Delhi, 110018

Hi,

I would like to file a complaint against the customer support team of videocon d2h delhi department, as i have a videocon 42 inches lcd tv which has an inbuilt set top box in it, i am experiencing problem in watching hd channels on my tv, which is why i called (Infinite times) the customer complaint team of videocon d2h, explaining my problem and expecting to get the solution from them, however the highly incompetent team,...
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S
sunilmodwani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

d2h account showing zero balance

Address:172-A, Block-C,, Model Town, Vinoba Vihar, Jaipur, Rajasthan, 302017

I recharged my account with Rs. 300 on 27th may and it is showing zero balance. I called many times to customer care and they are not willing to resolve the issue. The customer care executive disconnects the phone many times. Or they say it will be resolved tomorrow, sometimes they sày within one hour and so on. Bad customer service of vediocon d2h.

Customer id 3341358

Before this I had relocated my dish antenna...
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U
uct1959
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

d2h service not working - signal not available message

Address:411027

Hello - we recently relocated videocon d2h services to pimple saudagar and we were told it would only cost 400 however engineer charged us 1500 and no receipt was given. However, service stopped working in an hour and we keep getting message signal not available. We have registered multiple complaints but nobody has come to fix the issue. They keep saying we have to pay more when service hasn't worked from day 1. Also, i recharged my account...
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Address:172-A, Block-C,, Model Town, Vinoba Vihar, Jaipur, Rajasthan, 32017

My D2h connection id is 3341358 in name of Manisha Modwani. I got the dish antena relocated to new address and paid Rs 400 while unstalling the antena and paid Rs. 50 while reinstallation to the person of this company. Later I recharged my account on 27th May, Rs. 300 and my account is showing ZERO balance.
What kind of service is this. You people just eat my money. Calling to customer care atleast 50 times. Sometimes they hang the...
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M
Madhuben Pankajkumar Shah
from Mumbai, Maharashtra
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d2h-id-113565411@change name & address

Address:C-001, Shreenand Nagar Part-1, Vejalpur, Ahmedabad.Gujarat.India., 380051

My videocon d2h id[protected], current name - depesh prajapati, change name - shah madhuben pankajkumar, change my address - c-204, shreenand nagar part-1, vejalpur, ahmedabad.380051. Gujarat. India. As per my aadher card, submit photo copy of my aadher card as address proff. Please change my name up [protected]@ shah madhuben pankajkumar, i'm recharge rs. 100 on 02.06.2019

Thanks....
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BShivaji
from Bengaluru, Karnataka
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not providing services

Address:560016

Hi,

I am a customer of videocon d2h services in bangalore, i have raised multiple request to replace the remote control that comes along with the hd setup box.

Remote control is vital part of setup box functionality, without it user can not watch the television. My multiple request no. Are as below, as promised by customer care no one visited the house, and they have closed the complaints without any resolution. ...
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