Videocon Industries Complaints & Reviews

This is Ranjan Roy from Bangalore and I am using Videocon d2h from last 2 years and suddenly from Maqrch 2018 I am getting an error message on my screen saying signal not available. When I called your customer service, first he asked me to wait for 2 hrs to resolve this problem, but its not fixed. Then when I called today your agent told me that I need to pay Rs 150 to your service enginner for his visit. This is absolutely not acceptable...

I need to change my pack as per new selection policy. I am not able access the content either through website or app provided by videocon. Customer care always busy, not able connect to get resolve my issues. Now i want to get some of channels but not able access it. One of my friend also suffereing with same issue. I am helpless. Either they should give more representatives for customer care or they provide valid app, so i can enable my...

Change my rtn
Old - [protected]
New - [protected]
I have lost my rtn and i want to update the new trai pack. Because of lost rtn i cant do anything. And videocon customer care is so bad. I cant even connect to them, the route is always busy. And if it connects by mistake and i enter my customer id it says invalid. When you can't handle the customers then you should close your company..
Change my rtn asap otherwise...

Hi Team,

Please change the registered mobile number of d2h account[protected] from [protected] to [protected]. I have tried contacting customer care number which is [protected] more than 50 times but no luck. Always says all lines are busy.

Coming to your website, I feel very pathetic. There is no option to change registered mobile number via email/ with my d2h account details. Even after providing email id the...

I am using videocon from last two year. There is an issue of message coming on tv again and again shown in subject. On calling customer care they are asking for visiting charges of rupees 200. It seems like they are trying to fool customers by asking so much of visiting charge, as this was not informed earlier that you will have to pay visiting charges....

I have recharged and subscribed the channels but still it has not been updated. The customer care number ([protected]) is also not working. It always says the number is busy. I haven't got any reply to the email ([protected]@d2h.com). I have also sent several sms regarding the above issue but haven't got any reply nor was the issue resolved ([protected]). Kindly update the same.

Customer id[protected]...

Hi i have lost my rtn and i wish to add new rtn as i want to activate channels in my tv i tried your customer care number so many times but it always showed busy even i tried your website but it also doesnt worked for me i am fed up of your service please do anything
From past one month i tried so many ways to connect with you but am unable to contact you
Please try asap to solve my problem i have suggested my customer to choose...

TO WHOM IT MAY CONCERN

Dear Sir i have a Videocon D2h connection ( customer id[protected] .i have forget my RTN and i have to manage my packs. i have dialed your customer care [protected] many time but it keeps me waiting for so long every time with no responce. please do the needful to solve my problem.

Thanks & Regards

Ravinder Shokeen...

I have just installed the d2h decorder but its showing c06: smart card not authorised. Do help me on how to move about. They asked me to refresh the account i tried to refresh and technical issue message came out. Tried to refresh the same thing appeared again where there an error of c06 smart card not authorised. Please advise me i have been going through this for the past 3 hours....

Dear sir,
I am having videocon d2h device bearing customer id[protected]. I have lost my registered mobile number in videocon d2h. I want to update my channels list as per trai rule . Please help me to change my registered telephone number .
Customer id[protected]
Client name - vikas mishra
New no. For rtn - [[protected]]& [[protected]]
Email id - [protected]@gmail.com...

I have purchased videocon d2h. My customer id is 40206569. Please change my registered mobile number from [protected] to [protected] and please change the name from damrudhar baghel to samuel baghel. I have recharged last month with my monthly package but only zee tv is available while other channels are not showing. On the tv screen it is showing please contact customer care. Please solve my problem....

Hi,
I started using Videocon d2h at my home just 2-3 months back and i have never received satisfactory service in return and this can be concluded in terms of their customer service or their website server.

But recently since 10-15 days, few of the channels are not available on my television and 'Service not available' is the error message that is displayed. I have tried contacting customer service for like 15 times...

3 weeks ago my Videocon D2h has some problems, As usual i called videocon d2h Customer care of many times & The people in the customer care were very bad Behaviour with me & I have been rehearsed every time, But still the problem is not solved yet.

Plz I am helpless, Please do a Solution

My Videocon D2h ID[protected]
Name - Soumen Halder
Contact - [protected]...

Hi,
Please change my RMN to [protected]. Old RMN is not available with us anymore.
I am also available for call in this no.i have also shifted to a new address.once my no gets registered, I would like to raise a shifting request too. Please update my no as soon as possible. My consumer no is 73107422. Please ping back if any other information is required.

Regards,
Kanwalpreet Singh...

I have old videocon d2h customer id 51829889. That time my number is got register to this customer id

Now i apply new videocon d2h customer id[protected]. So for this i given my same number. Now i am trying to login using otp. I able to login. But my account is displaying old customer id. So i unable setup my package for my new connection. I am not using old connection...

We selected plan as per customer care executive suggestions but didn't get as per validity ..
Even selected channels didn't come till 4 days.. what a worst service.
We called them 5 times they have not response properly finaly we told to disconnect our services they he transferred call to supervisor .
I think that supervisor drunk on duty he spoke same drinker at duty .
Really such a big company do not put like...

I have videocon d2h set top box having customer id:57261464.
As per TRAI regulation I have selected my channel pack on videocon website. I try to select my plan more than 3 time but every time pack was not activated. Due to worst website service random plan is activated on my account. I try to complaint about it on there customer care no:[protected] and [protected], but This number are not in service so I mail about this issue on...

My videocon d2h castmar id[protected] and my registered mobile number is [protected]. Please change my registered mobile number from [protected] to [protected]. I facing many problems of channel subscription. Always see massage on screen please subscribe the channel. I can't select my own choice channel package. And my registered mobile is not work properly dut to network problem.
Request please change my registered mobile number. br...

I complained just now ...i got the same email as i got in for 2 times before in this same day, also there email id option is not giving any help nor the phone numbers ...even the phone numbers provided on this website are not working, check them n then provide them, mentioned website is also not working .all their executives are always busy . when we call on the customer care number the answer is number is incorrect.if this are ur services...

I m the user of videocon d2h. today i have recharged my account (customer id[protected]of rs 300 with the selected channels but the channels are not yet activated .i have recharged d account at almost 4pm n now its 6:51 yet the channels r not activated.i tried all d available customer care numbers, i have also email ed my complaint at the given email id on the website of d2h but there is no response . they every time send the same email n...