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Videocon Industries Complaints & Reviews

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Last updated Feb 10, 2024
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Videocon Industries reviews & complaints page 58

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D
Directbargains24
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complaints pending for 2 months.

Address:H 69 sector 41, Gautam Buddh Nagar, Uttar Pradesh, 201301

I have raised a complaint for my videocon led two months back. But till date they are making excuses as parts not available.
I have spent a fortune buying your product and it is under warranty. It is your responsibility to fix it. Please help me set it fix else it will be a legal action. Your staff is pathetic and is giving deaf ears to our calls. V

My number is [protected]...
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BharatSanghvi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment deducted even after paid to service engineer as a service charge

Address:FC - 19, SECTOR 16A, FILM CITY, NOIDA, UTTAR PRADESH, INDIA., Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear sir/madam,
I have installed videocon d2h having customer id[protected]. As per trai rules consumers have to select the channels as per our choice up to 31.01.2019 but at the last of january its period was extended up to 31.03.2019. So i continued my regular diamond pack of rs.450 and also recharged it on 7th february, but meanwhile due to some reason my d2h antenna on top moved and tv was showing 'no signal' error, after contacting...
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A
Avinash vadnal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

please change the rtn number

Plz change my rtn number
Old number ([protected])
New number ([protected])
Am totally confused when i called your customer care services is told only is busy call me later so please change the rtn number next ill do in online recharge my favorite channels... Your service is good better than others... So please ensure my request... Is not a complaint is only a request... Tqu...
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rj.netdeveloper
from Limbdi, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

d2h is not showing any channels

Address:Meerut, Uttar Pradesh, 250404

Customer id[protected]
Yesterday i have recharged my account with 250 rs and some money already there but yesterday night no channels was coming then i have checked my account and there is showing zero balance and no package because you have migrated my account as new trai regalation. But i have selected your recommneded package gold combo rs 250 and same time i rechraged with 250 rs but still not effected same into my account and my...
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S
Stark Bhai
from Gurgaon, Haryana
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change of registration number

Address:Faridabad, Haryana, 121005

Hi team,

Hope you are doing well.

Am writing in lieu of my videocon d2h account, customer id[protected];
I want to change my registered number from[protected] to ([protected]).
Kindly do the needful.
The current registered number[protected] is not in service anymore, for any follow-up or query, do connect with me on ([protected]).

Thanking you in anticipation...
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A
AlinaM
from Calicut, Kerala
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change my registered number for videocon d2h

I need to change the registered phone number as its no longer in use. How is it possible? I could not find out the option to change the number. Already registered in the site. Consumer id[protected]. Please do the needful. Old no. Is
[protected]. Please change to [protected]. Please do the needful so that i can select our own channels as now our favourite channels are not coming up....
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R
ramdas tarphe
from Pune, Maharashtra
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to change rtn no.

Address:india

I am a customer of your d2h from last more than 5 years. My d2h customer id is[protected] and I want to change my RTN from[protected] to [protected] (New No) because my previous no misplaced & not traceble. already send the request to [protected] on yesterday. otherwise i have to throw your dish & set top box & purchase another one....
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A
from Kolkata, West Bengal
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bad customer service

Address:Kolkata, West Bengal, 700003

Hi i am ashok kumar gupta & my id number is 67140945. Today videocon d2h has deducted balance without my information because of the new change in tarrif plan & other plan. When i call the customer care & spoke with paramjeet singh as a representative & ask him about the details of my plan, he replied that we are facing technical issue so please call us back later hence i requested him to transfer the call to supervisor but he repeatedly said...
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S
from Mumbai, Maharashtra
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videocon d2h service - disappoint

Address:105, Kadamb Heights, CHaitnya Sankul. Katrap Road, Thane, Maharashtra, 421503

On 27th feb 2019, i registered the complaint with complaint id[protected].
The complaint was regarding the setup boxes (2 nos.) are not working.

On 28th feb, d2h engineer visited the place. Suggested to replace both setup
Boxes (I am holding family pack account) along with the transmitter device
Installed at dish tv.
I suggested him to replace all faulty devices and deduct the charges /amount from...
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Bhushan Nikam8144
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very bad experience no calls attach

Address:P.N 14, Shivaji Technical Hou Soc,, Radhanagari Road,, Kolhapur, Maharashtra, 416012

There is no telecalling service we are try to cantact thausand times to solve my problem... Very bad mudic we listen and no one is available for calls
Is there lot of calls till day night???
Very bad servise... Faltu
Bakwas service
Please do something for customer satisfactin
My recharge of month is lost
There is no channels of my recharge i lost rs 350 this month
Please give me justice...
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BazilRoshan
from Raia, Goa
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change my rtn for custid 121406043

Address:403110

My customer id is[protected] and i dont know my rtn. So please change my rtn to [protected]. My dishtv was purchased long back maybe 3 to 4 years back. The dealer entered the rtn and did not share with me and i was also not bothered to ask him. But now to select packs as per trai i require my rtn which i dont have. My current mobile number is [protected]. Can you pls set this as rtn for cust id[protected]...
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A
Atul Dayalbhai Rathod
from Jamnagar, Gujarat
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recharge not shown in account

Address:Navsari, Gujarat

I atul dayalbhai rathod have done recharge of 285 just now. My id of videcon d2h is[protected] which does not show any recharge of 285. The amount got deducted from my bank account of bank of baroda.

For your refrence i am sending screen shot of the amount deducted.

Either recharge my id or refund back my money.....
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D
Deepak AC
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tv display issue

Address:NO 27 S1 2ND STREET, MAHAVEER NAGAR, KOLATHUR TIRUVALLUR, Chennai, Tamil Nadu, 600099

I have bought the TV @2016, the TV i recieved is fault .So reported on the firstday itself and replaced with new one. For the past 8 months, i have been trying to repair the defect which arised @ 2017.I complained many a time to Videocon service. Total amount is 51000, i couldn't a proper response and value from the Sharptronics and Videocon I have facing mental stress due to this.Me and my family following them for almost 8 months. The below...
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A
Abhinav Nashine
from Gwalior, Madhya Pradesh
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lost my rtn... of videocon d2h

I had lost my rtn of videocon d2h[protected]... And now as per the new trai rules i have to select my channel package, so how can i change my rtn without having my rtn.
I have also requested service call from d2h but they are not responding... I myself made a call on toll free but its evenworse and putted me on wait... Such a poor service from videocon......
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R
Roshan Kalli
from Mumbai, Maharashtra
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update my mobile number

Address:Khyra village, 577412

I have to recharge and have to select channel packages to watch tv. For that i need to login. But, the registered mobile number is not matching for the account id. Please update my mobile number as provided below.
Name : roshan kalli
Customer id :[protected]
Old mobile number : forgot the number
New mobile number : [protected]

Please do the needful.

Thanks...
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suyog baviskar
from Pune, Maharashtra
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selected package is not reflecting

I am able to select my own channel pack as per trai new rules. Since 10 feb2019 i am visiting the videocon d2h website and trying to select my own channels pack and every time it shows your d2h pack has updated as per your selection however in reality i cannot view the channels i have selected and my available balance is reducing everyday. I tried calling customer care to complain about but the number is not connecting. Please help. My customer...
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prafull23
from Mumbai, Maharashtra
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dth is not working

Address:at post markar, tah. khed, dist pune., Pune, Maharashtra, 412105

Recharged dth but channels are not working.
Date of recharge : 12/03/19.
Client mobile number: [protected]

Channels are not working probably with videocon dth. While we recharge twice in a month but it is not working. We compliant a call back service with videocon still no use. Please refund our amount and start channels as soon as possible.
Our custmour id :[protected]...
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Arshad Attar
from Pune, Maharashtra
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im complaining about the d2h plans after trai rules

Address:411028

I had recharged few days back as per my earlier platinum hd pack for 750/month but i am still unable to see the channels. The money is getting deducted from my account daily and i have been calling customer care from last 2 weeks, all they say is ‘system is down, please call back’. I am very disappointed with the d2h service, it was never so lame.

Please try to resolve my issue asap, since already my 200+ rupees has been...
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S
Sudarshan Gawali
from Delhi, Delhi
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customer name and rtn change

Address:At. Jawala Deshmukh Post. Dagadgaon Taluka -Loha Dist. Nanded, Pune, Maharashtra, 431708

Hiii sir,
I have been buy the the videocon d2h connection from the existing customer mr. Upendra nahak. Id id[protected].
His rtn no is [protected].
Need to change the custmer and rtn as-
Sudarshan gawali and new rtn should be [protected].

Hi here is the one way mailing conversion with videocon d2h

Re: request:transfer ownership form upendra to sudarshan

Sudarshan gawali...
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S
Sagarbharti
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regarding change in chenal package

Address:Kheda, Gujarat, 387002

Dear team,
I am a customer of videocon d2h, i have last recharge my packge on 09 march 2019. At that time my package is gold maxi with monthly cost of 350 and i also have add on chennel d2h kids world.
Before two days i came to know that some chennels are discontinue from my pack when i approch to call center i came to know that my apckage ia change to base apck 3977.in which some chennela are not included like star plus and...
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