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Vodafone India Complaints & Reviews

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Last updated May 27, 2024
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Vodafone India reviews & complaints page 374

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S
Smshsh
from Ahmedabad, Gujarat
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sim deactivation

Address:Panchmahal, Gujarat, 382721

R/S,
My self is Shailesh Nigam. I have purchased one post paid SIM from Vodafone store at Kalol Dist Gandhinagar Gujart with no. [protected].
The SIM was active after 2 days. I have submitted all required documents like Aadhar card, PAN card. Photo. Address proof. After one week Vodafone have stopped the service in this number. When I have contacted to the Vodafone store for same they told sim was inactive due to negative verification....
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yellow spectre
from Kharagpur, West Bengal
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money deducted from my account while charging but didn't get any offer

I tried to recharge my number with ₹458 ( which includes unlimited local, STD and roaming calls + 1 GB/day + 100 SMS per day for 28 days ) offer through my vodafone app. money got deducted but no offer is shown. money is transferred INB vodafone VODAFONE payments with reference number LSBI[protected]IGACTBAGA7 . I contacted customer care but they gave me rude answers like you have not recharged e.t.c. So Consider this as fast as possible....
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S
sushil thaker
from Mumbai, Maharashtra
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incorrectly charged for international roaming

Address:Mumbai City, Maharashtra

Hi, i had subscribed to the pack of roaming of inr 500 per day during an international trip between 22-dec to 02-jan. The plan indicated that only on any 'usage' i. E. Making calls outward or receiving calling, data consumption inr 500 was to be charged.

I used my phone for calls - outward and inward only on 22nd dec and 30th dec, the remaining days mobile data wasn't activated. This is validated as the mobile bill indicates...
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P
pranav sonu
from Delhi, Delhi
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unnecessary amount added in bill

Address:Gurgaon, Haryana, 122001

Hello,
My name is pranav.
I am using the vodafone corporate number ([protected]) for delhi ncr circle and my bill plan is 499/- per month rental. I dont use any internet service except whats app, even my mobile data consumption is too lase, every month apx 10 gb mobile data expire. Now my bill is generated for the amount 4956/-, there is a lot o[censored]nnecessary amount added in my bill, vas (Internet) charge is appx-3600/- mentioned...
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T
tusharanand.199
from Allahabad, Uttar Pradesh
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prepaid mobile connection

Address:Mumbai City, Maharashtra
Website:www.vodafone.in/home-mumbai

My mobile number is [protected]. I am a prepaid customer of vodafone mumbai. I want to port my number to up east. I tried to send sms to 1900 for generating the unique porting code. However, vodafone is blocking my sms to this number and i get "message sending failed" reply. I am able ot send sms to any other number and make calls. I contacted the customer care but they are not helping me. They tell me to wait for some time or that i will...
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P
pritesh J shah
from Bengaluru, Karnataka
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wrongly charged on 9925035662

Address:Vadodara, Gujarat, 390022
Website:vodafone

I have migrate from vodafone to airtel but you people tell me we are giving 399 plan dfor free two months and then trf to prepaid but they cheated me and charges two months and this is the fraud don by vodafone you are not give answer by nodel officer, store of vodafone (Karelibaug vadodara) and 1978 dial also not responded and behave like a child. This the worst service in telecome industry who is used your service for 15 years. This vodfone...
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S
sasi pulikkal
from Mumbai, Maharashtra
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activation of vas without consent

Hi,
Vodafone is fooling customers by activating vas without the consent of the subscriber.
Today i was surprised to receive a sms saying that "hello! Vodafone tv all channel pack is now active on your number". I never requested for any service activation, and vodafone activated this vas service and deducted rs.35 from my balance without my consent.
Once i got the informational message i have deactivated the same service...
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Address:411028

I visited Vodafone Store Hadapsar Branch on 17/1/2018 at around 2.30 pm to transfer my Vodafone's Postpaid service to Prepaid. Following are incidences happened to me/ other customers and my observations about staff:

1.Highly Unethical behavior: I had not attested xerox copy of my Aadhar card. I was paying outstanding bill and completing other formalities. When I recollected that I had not attested the aadhar copy, before leaving...
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Address:Gurgaon, Haryana, 122003

I am interested to file the fraud case against Vodafone for cheating customers and billing by fraud means. I have also planned to file a case in the consumer forum.

First, i would like to highlight that Vodafone has worst and pathetic customer care. the executives sitting on the other side are rude and do not listen to the customer even i[censored] are calm and polite. if at all you are successful in telling the complaint, they put...
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R
Ritabrata Gautam
from Bengaluru, Karnataka
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vodafone charging bills even after i surrendered the connection

I had a vodafone mi-fi wi-fi dongle purchased from kolkata. I have used that over a year in kolkata. Last july i moved to bangalore & then i decided not to use this anymore.

So i went to a local vodafone store in bangalore (Whitefield area) & surrendered the vodafone connection on 29th july, 2017. At the time of surrendering the connection i cleared all the dues & the store manager assured that there are no formality left.br...
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S
Sathish VH
from Bengaluru, Karnataka
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worst service with very worst customer support

Address:Bangalore, Karnataka
Website:myvodafone.vodafone.in

Now-a-days Vodafone services are becoming worse and they are not bothered about that. They don’t even respond to the complaints. Also they blocked all the ways of complaining. In IISc which is in the city limits, their service is very worst. No signal coverage. Often calls get disconnected. Poor customer service. I tried 198 and I was not allowed to speak to customer care. Instead it is saying offers and deals. In their web-page neither...
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R
r n s g rao
from Hyderabad, Telangana
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port request rejection unfair

Address:500049

I found the vodafone billing is unfair and illogical for the last 4 months as a post paid customer.

Therefore, i have raised a port request no. Va295639 dtd. 11.1.2018. I paid rs. 50=00 extra on 11.1.18 at vodafone outlet as requested by the outlet executive.
Vodafone has taken rs. 500/= as deposit while accepting me as a post paid customer.

My request va295639 dtd. 11.1.2018 was rejected on 16.1.2018...
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A
Athaullah Mohammad
from Vijayawada, Andhra Pradesh
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balance problem

Address:Guntur, Andhra Pradesh, 522002

I had a unlimited voice pack of 181 till jan 25, from the four days i'm not able to use this pack, i had a consultant to store and to the nearest vodafone store, they said call customer care so, i had done a call with customer care too, they said it will solved till sunday but its gonna wednesday till my problem is not been solved... Why you are so reckless towards a complaint.....
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SanjayDalvadi
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service deactivation

Address:Ahmedabad, Gujarat, 382421
Website:www.vodafone.in

Hello sir/mam,

Here i want to request you take action on vodafone service center (Near ongc circle, visat-gandhinagar road, chankheda - ahmedabad) for making customer fool by lie statement.

I have a postpaid connection which i want make prepaid, i gone there and request to make it prepaid their operator said to make advance payment of one postpaid bill with current bill amount and i paid that bill.
br...
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K
Kapil Purohit
from Mumbai, Maharashtra
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call history

Address:307026
Website:[email protected]

Sir I wont to my Vodafone number call history this month January 2018 call details inoming outgoing and roming my number [protected] my name Gudiya Purohit Bhatana rajasthan india please give my arjent details so please recvest Aapne send nahi kiya to me number pot karta during Plz hlf me arjent kirand me arjent OK sir my name Gudiya Kumari Purohit...
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S
swaran16
from Delhi, Delhi
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harassment even after cancelling porting request

Received call from vodafone providing offers to port to vodafone. The executive came, the document job was done. Later received offer from my existing service provider. So the vodafone request was cancelled and i received a message for the cancellation of porting request.

After two weeks, executives from vodafone started calling for the porting request that was cancelled weeks before. Inspite of explaining each and every execeutive...
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V
Vj12
from Bengaluru, Karnataka
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I am complaining about my postpaid bill

Address:560029
Website:www.vodafone.com

I have been charged 1260 saying that i called to 51717 and talked for 90 mins, that too for astrology, and looks like huge people are faced that same issue. This is fraud, can you please look this matter. My vodafone number is [protected] and after multiple times escalated to customer care of vodafone but they are not suppose to listen my word and giving time bound for cutting my line...
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Aphilia Tariang
from Kolkata, West Bengal
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services activated by itself and cuts my balance

Address:East Khasi Hills, Meghalaya, 793003
Website:www.vodafone.in

I have recharged an amount of rs 500 and vodafone activates services by itself on my number and keeps deducting my main balance and now i have only rs 58 on my account. I did not activate any services and my balance gets deducted without any of my consent. What kind of service does vodafone provide for its customers? I have been using for so long and this is the main problem i'm facing from time to time. Please do something about it....
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S
Sandeepnach
from Hyderabad, Telangana
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port request cancelled

My porting request[protected] was raised on 8th Jan and since then I have received 2-3 confirmation calls daily from Vodafone executives asking the same question. Today again they called and even after giving explanation, my porting request has been cancelled. It's my choice to switch to another network. Why was it cancelled? Why should Vodafone executives call me so many times and ask for confirmation? It's become torturous. Pls let me switch....
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K
Kamal Singh Bharara
from Srinagar, Jammu and Kashmir
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reg:- postpaid 9015264900/unnecessary billing even after information

Address:Ghaziabad, Uttar Pradesh, 201007
Website:www.vodafone.com

I give the details of how the Vodafone people have troubled me:-

I went to Vodafone Store (Sahibabad, Delhi) on 5th of November 2017, to convert my postpaid ([protected]) number into prepaid number. As they said that you pay all your dues till date and your number will be converted to prepaid. The Vodafone’s people took an ID and photo from me and filled out a form and then gave me a new SIM. I paid whatever was up to that...
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