Vodafone India Complaints & Reviews

I called vodafone care 198/199 on 13th january 2018 at 9:00pm.
First two times i could connect to the executive. But then error came on this no. & i couldn't connect to the executive.

Then on next day morning i called to their executive on [protected] from my other number & i connected to executive.

I requested to raise complain on the issue.
But he had deactivate dnd on my vodafone number [protected]...

I called to vodafone customer care. Executive named gaurav picked the phone and i told him my problem which he was not able to solve then i asked him to transfer call to his senior but he refused saying that senior was not available. Then i asked him to arrange a call back to which he refused and hanged up the phone very rudely with out listening me...

Today your office has debited rs. 42.00 for activating lifestyle service without my consent. This is not the first occasion like thisunauthorised activation servises by your people. This amounts to looting of customer's money. It is a fradulant activity. After activitating the same, you are sending message that to stop send sms stop to 155223 as if i have opted for it.
This high handed activity of your people should be stopped and...

I m hemangi pochampalle.. M contact no [protected].

I have recharge a amount of rs. 27 for full talktime but i got the internet pack.

Now i have to cancel this transaction and please reverse the amount.

I had made the recharge by hdfc.

Please help on this because customer support are not help me on this issue..

Thanks in advance.

Thanks,
Hemangi...

Thanks. I would like to share some things about this issue. Before writing complaint here (Complaint consumer), 3 times i did speak to customer care and visited 1 mini vodafone store. But result remain same, they said that "we can not help you, you should have register with trai as tele marketer". But i am not a tele marketer and i did not send any marketing message and i used to send messages to well known friends only. Vodafone is not maintaining...

My husbands norway international roaming - outgoing calls are not working. I have also put that 5000 rs package plus 1000 rs talk time. Not even able to reach the prepaid customer care for once in past 3 days. I am diconnecting the call after being in line for 40 min. He is getting the signal but outgoing calls are not possible. Customer care is pathetic and plus 6000 rs in the drain....

This is to inform you about my poor experience when I joined Vodafone family. I was having Airtel prepaid number ([protected]) but due to poor network of Airtel I decided to port my sim to the Vodafone prepaid number. Your customer executive calles me up and informed me about the prepaid plan of 399 which is valid for 3 months and told me that the sim will port to Vodafone pre-paid. But there are following issues which I am facing since the...

On 1/13/2018, i did an online recharge for rs. 65 on my number.

The amount was deducted from my account, but not recharged in my mobile number.

The amount was not even refunded back to my bank account also.

I waited for more than an hour, but not recharged yet.

This is not the first time this happening.

This makes the online recharge doubtful.

Please...

I have lost my sim, so i purchased the sim in vodafone store madurai kalavasal tamil nadu. They told it will be activated within 3 days but still not activated, i communicated with them. They again & again asking proof. I gave my proof, but they are saying that bangalore people need to approve. From our end done., this done for past 2 weeks. Today i tried to call that center but they saying once again bring that same proof. I am disappointed...

On[protected] at 23:53 i got a message that i have low balance due to usage of internet. So i checked internet balance and found that i have more than 30% of data in my account so i continue usage. But at 23:56 i checked my talktime balance and found that amount is lower than before. I complained at the vodafone store next day but they rejected it and told me that they will not submit complaint because they have no mistake.
I have...

I was never a customer of vodafone.
I used idea for 6 years then i switched to jio about 4-5 months ago.
Latelly i’m getting calls from vodafone constanly & always from different numbers so i cant even block them.
Specifically they call me in the aftertoon time which is also my sleeping time.
It very hectic.
Its like a mental torture. I always pick calls even if its from unknown numbers so now it has...

Hi,

Greetings!!

I feel very bad feeling and harassment regarding the service recieved from vodafone store located in thane west ghodbunder road near rmall.

The whole request was of just updating of my address,

Initial i requested (Request no.[protected] 20-dec-2017 07:21:53 pm) on 20th dec 2017 for updating address by personally visiting at store, where i waited for almost 2 to 3hrs,...

Everyday i receive 4-5 sms regarding upgrading my sim to 4g. I have another 4g sim on my phone. The store says upgrading is not necessary. But they couldn't help stopping the irritating sms's. I put rs700 for travel to singapore & entire amount was over without using because of these nuisance sms's. Even dnd complaint through call center didn't work....

Despite applying for activation of international roaming for my corporate postpaid mobile number from 5th january 2018 onwards and getting a confirmation from the vodafone corporate care team that the request has been processed, i am unable to receive any network coverage overseas. After writing several times to the customer support mailbox, i have been told that i need to make a separate ir security deposit to a vodafone store in india,...

As per trai, refund of security deposit for postpaid connection should be initiated within 60 days after the closure of connection and failing to do so service provider has to pay an interest of 10% per annum, but its been more than 4 months i have closed the connection from vodafone odisha circle and i have not received the refund amount.

Phone#: [protected]...

Sir,
I am a customer of Vodafone . as advertisements shown by Vodafone service providers of geeting high 4g internet speed everywhere I have bought a voodafone 4g prepaid tarrif of rs.509 on 09 jan 2018. but after recharge I got very less speed which is also less than 3g speed. I contacted to customer care, on their instructions I have adjusted my phone settings but still afterthat I am not getting a good 4g speed. I m geeting a...

Sir
I switch my number idea prepaid to vodafone prepaid
Number [protected]
Sim number[protected]
I got sms form vodafone that your number is activated i got 3 sms but sms is showing no service and i want to vodafone store they told me system is showing old data postpaid number and old data is past 2 year when this number was in first in vodafone postpaid then i switch to idea prepaid
My number...

Dear sir,

My firm samarth motors have 14 post paid connections now i am wishing to port all 14 connections to prepaid, My company location is Gangavathi (dist-koppal), customer care executive is asking me to visit vodafone centre @Hubli (160 kms from Gangavathi)with all 14 members. kindly help us to resolve this issue . we want to port all connections from gangavathi .
my number -[protected].
Authorised person...

I got a text in my message box today evening like 21rs got deducted due to some vas game subscription. I have no idea when I have subscribed for it. And left with only 3rs of balance. I have been using Vodafone since a very long time. I m so disappointed in Vodafone bcoz I used to have another network sim with same problem and I have stopped using it for as they have deducted for unsubscribed services. Please don't do this Vodafone. Refund....

Miss saleing, when i purchased vodafone sim the told me i can use this sim in roaming on same rate the told me you're monthly bill will be always 449, even in roaming also, bt not, the generat 12000 for a month, the cheated me and the continusly forcing for payment, i need help i can't pay this miss saleing i am jobless know a days, even when i was roaming the didn't call me and the didn't send a singal msg or call regarding roaming charges...