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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 435

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U
userrj
from Mumbai, Maharashtra
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vodafone charged for special number 51717

Address:Mumbai City, Maharashtra

Vodafone has charged me rs. 1106 for using special number 51717.
Looks like this issue is faced by many consumers hence seeking intervention to ensure my charges get reverted back and vodafone finds a permanent resolution so that nobody faces this issue in future.

Additionally, this month again i was charged for services which are already included in the vodafone postpaid plan....
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U
udhav gupta
from Noida, Uttar Pradesh
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9711582298

Address:New Delhi, Delhi

Dear sir

I am using this number from 3-4years and 3more vodafone connection.

Last month bill was left unpaid as i was busy due some urgency and vodafone has disconnected my connection on[protected] i have deposited the chq of 1300/- at vodafone store.

Is this the way to treat your customer. I am very annoyed with your service and leave vodafone services with immediate effect.

I am...
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Y
yogeshtit
from Meerut, Uttar Pradesh
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wrong recharge

Address:New Delhi, Delhi, 201306
Website:vodafone

I am yogesh gautam i have recharge my mobile [protected] rs. 349 rupees for unlimited calling along with 1 gb daily data. But i have not received desired recharge. Vodafone website showing unlimited calling along with 1 gb data daily. When i have contact to vodafone for the same they have responded me that would applicable for mumbai location. Mumbai location are showing very small font.
Vodafone is cheating with the customer.
Snapshot...
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B
Bhanu2308
from Basti, Uttar Pradesh
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network issue

Address:Rohtak, Haryana, 124001

I am having network issue at my shop for more than 45 days and i have complained about it on customer care more than 10 times. They provide a timeline that issue will be resolved in 7 days and a person from network team will contact me but no one has contacted me since last 45 days and i am still facing this issue.

I have been associated with vodafone for more than 10 years now and still such a poor service and no regards...
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R
Rehbarsayyed
from Delhi, Delhi
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my number got deactivated without any reason

Address:Thane, Maharashtra, 401209

My vodafone number [protected] got deativated on 1st october 2017 the number was in use but still vodafone deactivated my number i also tried recharging it but it was refunded as the number was deativated i visited nalasopara east vodafone gallery near sunshine the rude guy started telling me number ab chalu nahi hoga aap ne bohat dino se band rakha hai. And was constantly telling me abi agar number chahiye toh sirf ek option hai postpaid...
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R
Ruman Dey
from Kolkata, West Bengal
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rejected our porting applications

Address:Kolkata, West Bengal, 700017

Dear sir/madam
With due request i would like to inform you that our company majestic bottlers pvt. Ltd is running our mobile connection vodafone pvt. Ltd. Now to their poor co-operation we want divert our connection to airtel. We have no outstanding regarding the bills. We are repeatedly requested them for the porting for our connection but they are rejected due to “athourization letter “. They are giving no value to our authorization...
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S
Semmal Satheesh
from Chennai, Tamil Nadu
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outgoing sms block

My vodafone number [[protected]] was blocked for SMS.I asked to customer care they said that i need to register with TRAI.Actually I did not do any kind of marketing .Everyday i will send messages to my friends and relatives only.Without my knowledge they blocked.How to un block?Pls help me soon.....
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G
Ghan Sham GS
from Ahmedabad, Gujarat
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vodafone charged rs 448 for a call which i haven't made on 51717

I am a loyal customer of vodafone for last the last apx 8 years, having 7 numbers on my name under corporate scheme. Vodafone charged on my one of the 7 numbers rs 448 in my september 2017 bill for a single call dated 15.09.2017 for 32 minutes on 51717 which i never made. It is not good on the part of such a reputed company like vodafone to penalize their customers. I lodged a complaint with vodafone.. What they are not ready accept their...
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S
sakshi Rawat
from Dehra Dun, Uttarakhand
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lost secret no. of voucher

My voucher card pin number damaged is due to scratching it too hard please give me a secret number.
Sr.number[protected]
And my vodafone number is [protected]
Plz give me this voucher secret no. In my Vodafone number [protected] or in my email id [protected]@gmail.com...
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K
krishanpal singh balyan
from Musafirkhana, Uttar Pradesh
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so my inactive vodafone postpaid no.9536888536 status.

Address:Aligarh, Uttar Pradesh, 202001

Respected sir,
I am krishanpal singh, vill-taharpur, post - hetalpur, distt.-aligarh 202137

My inactive vodafone postpaid no. Is -[protected].
I have port this no.in jio in aug.2017.
And paid unbilling amount on 3rd oct.17.
So i want to so my inactive vodafone no. Status.
I paid your all type bill so i request to you that my no. ([protected]) never stop by vodafone network at any condition....
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S
Shreyas Karthik
Oct 2, 2022
This thread was updated on Oct 2, 2022
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insufficient information about the plan

Address:Bangalore, Karnataka, 560079

My phone number is [protected]. I have been using this number in india under vodafone for more than 20 months. It was a postpaid sim.
Now i have moved to germany for two years. When i went to vodafone store in basaveshwarnagar, bangalore, karnataka, india. I enquired them whether there is any plan where we can get vodafone network in germany. They told that blaze 550 plan will work. It's one time investment of 550 rupees. For 24 months,...
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S
Sunavath
from Hubli, Karnataka
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network unavailable

Address:500009

Network unavailable in my home i am getting completely network switched off its very disgusting to use number...
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J
jai_sharma
from New Delhi, Delhi
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2881218326

Address:New Delhi, Delhi, 110058

I recharged for rs 5751 to get international roaming pack of 28 days instead of that i had got balance of 4716 which is of no use as for every incoming call rs70 for 1 sec and outgoing its rs110. I have been facing this issue for last 3 days and spent around rs1050 to talk to customer care executive through international number because they are not taking customer support call on their number.

I want complete reimbursement...
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I have recharged rs 347 on 29/09/2017 through internate banking but from my account no rs 347 was debited two times. I have received only 56 gb for 56 days, but other 347 deducted from my account is not recharged. So please return the amount in my account so that i am able to recharged in next month. Other wise i will be looser of rs 347.00. So do the needful...
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D
Deepak Kachhawaha
from Muzaffarpur, Bihar
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non issue of complaint no by cust care

Address:Jodhpur, Rajasthan, 342001

Sir i would like under your consideration my issue of being charged rupees 1260 on account of vip calls at an number newer being dialed by me the number is 571717 for the same i contacted customer care [protected] but was surprised by attitude of team manager at vodafone cust care satyendra tomar after a long discussion he said hes giving me complaint no but then declined towards the same when asked about senior contacts he refused it seemed...
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L
Lolarakh
from Kolkata, West Bengal
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wrong amount charged

Address:Kolkata, West Bengal, 711101

I have been charged extra amount twice for wrong billing and after complaining they are saying that you have used these services and you have been charges for it, in the 1st issue i ignored it and paid the amount but they have repeated it again, they say i have been charged for roaming whereas i haven;t went outside
My place since past 1 month, they have also said that i have send international messages but i haven't send any still...
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B
Betty Jebakumar
from Mumbai, Maharashtra
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poor network connection in chandivali, mumbai

I stay in shiv om tower, chandivali, mumbai.in our flat/building there is very less range, because of which the call gets drop frequently and half of the time, we could even hear properly what the other person is trying to speak. Please set up new tower near our area, so that people residing in our building may use vodafone network with ease. Being in metro city like mumbai and having very low network for years is very tiring and irritating,...
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A
AparnaaKalbag
from Coimbatore, Tamil Nadu
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lied about data

Address:Mumbai City, Maharashtra, 400014

I was lied by vodafone staff that i would be getting 20gb data for the first 6 months and 10gb data lifetime. However after signing up i find that im getting only 15gb data. After following up with them continously on this matter, i have now been informed that i cannot get 20gb data on my plan. This after following up with them continously. So now im stuck with them for 3 months. I have been properly lied to at all levels including the vodafone...
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S
sid64321
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

they have not shut down my two numbers yet

Address:Lucknow, Uttar Pradesh

I am siddharth from lucknow, up and i have used two vodafone numbers, [protected] & [protected], for two years almost. I mailed in july 2017 to close both these numbers and made excess payment in [protected] against the bills. I received the final bills in august of 1003/- in [protected] and extra payment of 2172/- in [protected] exclusive of security deposit of rs 500/-. I have attached the images of bills and other details.

Till...
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S
sachin54321
from Bengaluru, Karnataka
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poor network coverage

Address:Pilibhit, Uttar Pradesh, 262201

Hi,
On behalf of my village-benipur, post - barera, bisalpur dist-pilibhit, (Up) i am trying to make complaint regarding very poor network coverage in my village. There is one tower approx 4 km away from my village. But we villagers unable to get proper network. Even from last one month in phone coming like emergency services. We are unable to make a single call.

Please help us.

Thanks
Sachin...
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