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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

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West Bengal State Electricity Distribution Company [WBSEDCL] Phone Numbers

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West Bengal State Electricity Distribution Company [WBSEDCL] Head Office Address

Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan
Kolkata
Kolkata District
West Bengal
India
700091

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 12

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S
SubhamSaha
Sep 6, 2021
Sep 21, 2021
This thread was updated on Sep 21, 2021
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UPI payment problem because money deducted my account

I, Subham Saha, have paid on behalf of my father(consumer) WBSEDCL electricity bill for the month of sep 2021. I have used the QR code to pay the amount through Google Pay. But payment show failed. Money deducted my account Below are the details of the UPI payment.

Rs.1870 has been debited from account [protected] to wbsedcl billdeskbqr.[protected]@hdfcbank on 1st sep, 2021.

UPI transaction id[protected]
br...
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A
Akm Moniruzzaman
Sep 6, 2021
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High Bill

Consumer ID[protected]
Last Bill date 24/02/21, Reading Unites- 8972
Bill Period - March'21 - May'21
Amount - Rs.793, Paid On - 08/03/21
After That
Present Bill Date- 04/09/21, Reading Unites- 10331
Bill period- Sept'21 - Nov'21
Amount - Rs.10013.

Unite Consume - Present[protected]=1359 Unites
But WBSEDCL Billed 1009 Unites,
and 350 unites for June'21 - Aug'21...
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শান্তনু সায়ন্তনী ভট্টাচার্য
Sep 6, 2021
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Power cut/Low voltage

I lived in Shyamnagar neherumarket area, where everyday power cut is mandatory.Not a single day will pass without power cut.

Another issue is In our area majoriity families are using Ac.Thats why after evening low voltage is a issue.

This 2 topics are serious concern at our area.

I will highly obelized i[censored] people look into the matter from the WBSEDCL company end.

Thanks & Regards,...
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M
Masudparvin
Sep 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited from SBI account but WBSEDCL shows failure status

Address:Chanchal, malda, west Bengal

I have paid my WBSEDCL electricity bill for the month of September 2021 on 2nd September, 2021using VIDYUT SAHAYOGI app and payment was done via PHONE pe apps linked with SBI account. A bill of Rs 441 has been
deducted from my SBI account on 2nd September but WBSEDCL says thay have not got the payment from bank. What shall I do no? No refund is come from any one? Question is who will make me the refund WBSEDCL /Phonepe/SBI?transaction...
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Masudparvin
Sep 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hwasa

Ghaiwbsklz zbz...
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H
Hamiltongani worker
from Mumbai, Maharashtra
Sep 1, 2021
Sep 1, 2021
This thread was updated on Sep 1, 2021
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Low voltage in our area all time

Address:Sarojit pally near shiv Mandir

Respected sir, my name is Darajan Bibi, i live in sarojit colony hamiltonganj.In our area every time low voltage problem.Many times in our areas people petition given to kalchini electric distribution company but still now my problem is not solved.Newly bpl family electric connection given in our area so, connection exceed but distribution transformer not been changed and heavy powerfull transformer given in our area.Please solv this low...
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Ankitasaha11596
from Kolkata, West Bengal
Aug 30, 2021
Sep 4, 2021
This thread was updated on Sep 4, 2021
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West Bengal State Electricity Distribution Company [WBSEDCL] Electricity bill already paid but not reflecting in payment receipt

I've paid the electricity bill through Google Pay using the QR code which was given in the bill. The amount was paid on 30th Aug, 2021. But it is not reflecting in the download payment receipt area in wbsedcl site. Please look into the matter as soon as possible. Attaching the screenshot of my payment as a proof. I also didn't get any message after completing my payment. It is also showing under pending payments although I've already paid....
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Smsarkar
from Kolkata, West Bengal
Aug 30, 2021
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Unexpected High Electric Bill - wrong meter reading

I have received an unexpectedly high electric bill for 3 months (July 2021- September 2021). We do not have any AC.

Our average per month is Rs. 245 but we received this time is Rs. 864 !
Almost 3.5X extra.

Many other people in my neighborhood received the same kind of high bills. I have lodged a complaint but they have removed my complaint.

Docket number:

39253478
41489131br...
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Nirjan Pakhira
Aug 28, 2021
Aug 28, 2021
This thread was updated on Aug 28, 2021
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Why are you guys so ineffective?

Address:vill- radhanagar p.o-jakpur, p.s- kharagpur local dist.-paschim medinipur

Powercuts are so so prevalent in my area that I am failing to do my work, failed in interviews.

It's about 10 loadsheddings for 1 hour each.

Many many calls but no resolution in time.

Service that doesn't reach on time is a wasteful service. I hope they know it....
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N
Newgod X
Aug 26, 2021
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Abnormal high electric bill

Wbsedcl has given me over 15000 bill for 3 months when my usual 3 months bill is 4900 max, last year they charged me over 12000 for 3 months after puja,

This is pure ransom money and direct extortion and it does not matter who or how many times you complain once a bill is generated even if wrong the company will force you to pay the bill or they wi disconnect the connection this is a crime
The electric department is...
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Newgod X
Aug 26, 2021
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Abnormal high electric bill

WBSEDCL has given me 13000 rs Bill for 3 months of summer when my usual bill comes around 4500, last year too I was given 12000 rs Bill for 3 months after puja. The electric company is simply extortioning the public to fill their pockets, the service and everything is absolute gutter, the staff at monpur electric supply treat people like dogs and they expect absolute respect from public.

This is not electric bill anymore this...
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hasan1abul
from Kolkata, West Bengal
Aug 24, 2021
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Regarding new electric connection

Dear Concern,
Myself Abul Hasan, a resident of Lohapur, Birbhum. I applied for an electric new connection in the name of my mother named Murshida Bibi on 19.10.2019. My application number is [protected] and registered mobile number is [protected] . I Also visited our nearest electric office (Lohapur) several time (more than 15 times) but no further action taken. I also register complaint in their website but they closed it without taking...
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Sen Susmita
Aug 23, 2021
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Correction in address

Address:New Barrackpore, Kolkata- 700131

Sir,
Please correct my address as the bill is coming with two flat names. I am facing problems while using this as my address proof.
My proper address-
284 S.N.Banerjee Road, Basundhara Apartment, 2E, New Barrackpore, Kolkata- 700131.
Thank you,
Susmita Sen,
Kolkata.
Consumer Id[protected]....
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M
Meraj866
Aug 23, 2021
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Excess of bill/change of meter

Address:Buddha mandir road, Opp al amin school

Dear Sir/ma'am,

I MD. Yusuf residing at ashraf nagar, buddha mandir road, sevoke road siliguri-734001, I would like to bring attention, that my consumer no.[protected]. From last 1 year I am receiving excess bill, earlier the bill was about 50% less then nowadays bills.
It might be due to fault in meter or some other reasons.

Request you to look into this.

Regards
Md Yusuf
[protected]...
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Iqsha Subba
Aug 23, 2021
Aug 26, 2021
This thread was updated on Aug 26, 2021
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Payment using QR code not reflected now warning for termination of services

Address:Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan, Kolkata, West Bengal, India - 700091

Sir,
Payment for electrical bill Rs 3362 was done via Paytm using the QR code on the bill on 11th June 2021.
Payment receipt couldn't be downloaded from the Wbsebdcl site.
And not reflected in my account .Also the company is now warning for termination of the connection.
We have already paid the amount .kindly look into please.
Attaching the screenshot of the payment via Paytm as proof....
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Address:Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan, Kolkata, West Bengal, India - 700091

I've paid the electricity bill through paytm using the QR code which was given in the bill. The amount was paid on 11 June 2021. But still it is not reflecting in the download payment receipt area in wbsedcl site. Please look into the matter as soon as possible. Attaching the screenshot of my payment as a proof. I also didn't get any message after completing my payment.
Now the company has sent a message for disconnection of the electricity...
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Address:Vill: Ramgarh, Chandrakona, Dist: Paschim Medinipur, Pin – 721201

Respected Sir,
I would like to draw your kind attention towards the fact that my parents (my father, a retired defense personnel) had been residing in the village Ramgarh, Chandrakona. This house in Ramgarh had the Transformer along with the 11 KV line lying within their premises. Now, it is a normal practice to engage people for cleaning and regular maintenance of the premises. On 21st Aug 21 at around 12 noon a person doing the...
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Address:Vill: Ramgarh, Chandrakona, Dist: Paschim Medinipur, Pin – 721201

Respected Sir,
I would like to draw your kind attention towards the fact that my parents (my father, a retired defense personnel) had been residing in the village Ramgarh, Chandrakona. This house in Ramgarh had the Transformer along with the 11 KV line lying within their premises. Now, it is a normal practice to engage people for cleaning and regular maintenance of the premises. On 21st Aug 21 at around 12 noon a person doing the...
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M
Manaskarar
Aug 20, 2021
Aug 20, 2021
This thread was updated on Aug 20, 2021
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Application for quick refund of DISCONNECTED power meter. CONSUMER ID: 135125803. Installation: 11222612

Respected Sir,
My humble submission to you is that I am Shri Manas Karar Village and Post Bargachhia, District Howrah. I have rented it from Bhim Sadhukhan Mahasaya, the owner of the shop house. The shop was formerly a wheat mill. There was a disconnected electricity meter at that place. I went to WBSEDCL Baragachhia Customer Care Center to apply for electricity connection to open my new shop at this place. There we came to know...
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Manaskarar
Aug 20, 2021
Sep 12, 2021
This thread was updated on Sep 12, 2021
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Application for quick refund of DISCONNECTED power meter. CONSUMER ID: 135125803. Installation: 11222612

Address:Bargachia station Road, Vill & P.O. Bargachia, Dist- Howrah, Pin- 7111404

Respected Sir,
My humble submission to you is that I am Shri Manas Karar Village and Post Bargachhia, District Howrah. I have rented it from Bhim Sadhukhan Mahasaya, the owner of the shop house. The shop was formerly a wheat mill. There was a disconnected electricity meter at that place. I went to WBSEDCL Baragachhia Customer Care Center to apply for electricity connection to open my new shop at this place. There we came to know...
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