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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

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West Bengal State Electricity Distribution Company [WBSEDCL] Website

West Bengal State Electricity Distribution Company [WBSEDCL] Head Office Address

Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan
Kolkata
Kolkata District
West Bengal
India
700091

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 15

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S
SouravBasu8565
Jul 8, 2021
Jul 10, 2021
This thread was updated on Jul 10, 2021
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WBSEDCL Payment made through Google pay, but no message for confirmation of Payment

Hi Sir/Madam,
I have made the payment for WBSEDCL Electricity bill for bill period July 21-Sept 21 through Google Pay. I scanned the QR Code provided on the bill and paid Rs 5175 on 3rd July 2021. Even though the payment is shown as successful at Google Pay and the amount has been deducted from my HDFC Bank Account, I did not get any confirmation SMS or Mail on my registered Email ID and Phone Number. The paid bill is not reflected...
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A
AishiRoy
Jul 7, 2021
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Power cut in Kolkata-700093

Address:44, Gangapuri, Kolkata-700093

Very frequent power cuts in this area. Most of the time there's no reason. Power cut lasts for at least 2 hours every other day. Please look into this matter...
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A
ARJUN HAZRA
Jul 7, 2021
Jul 7, 2021
This thread was updated on Jul 7, 2021
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Payment made through Google pay, but no message for confirmation of payment

Address:VILL & P. O- KAICHAR DIST - PURBA BARDHAMAN PIN - 713143

Sir/ Madam,
I paid WBSEDCL electricity bill using QR Code printed on electricity bill with Google pay scanner. UPI transaction ID is[protected], to WBSEDCL (billdeskbqr.[protected]@hdfcbank), from ARJUN HAZRA(Union Bank of India), google transaction ID is CICAgOCsiPqicg . The consumer id is with the name of Kamalapada Mukherjee. But no confirmation message delivered in registered mobile. Online payment status shows no history available.br...
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Girija Shankar Sarda
Jul 6, 2021
Jul 6, 2021
This thread was updated on Jul 6, 2021
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Payment deducted but Wbsedcl app shows transaction failed

My consumer I'd is[protected] at WBSEDCL.
Payment got deducted on 6-7-21, but Wbsedcl app shows transaction failed due to an error....
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Pallav Adhikary
Jul 5, 2021
Sep 14, 2021
This thread was updated on Sep 14, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online bill payment through scanning the QR code, has not been confirmed by wbsedcl

Address:Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan, Kolkata, West Bengal, India - 700091

I, pallav adhikary, have paid on behalf of my father(consumer) WBSEDCL electricity bill for the month of Jan, Feb, March, 2021. I have used the QR code to pay the amount through Google Pay. It has been more than 60days and either the payment has not been yet confirmed in the website or the confirmation came through mail or message. Below are the details of the UPI payment.

Rs.919.00 has been debited from account [protected]...
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Suparna Das Bhadra
Jul 5, 2021
Jul 5, 2021
This thread was updated on Jul 5, 2021
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Meter reading is not correct

Address:Subhasgram chanditalla park, Near by Ratna primary school

My last month electricity bill came Rs 3816. But when electricity meter reading boy came to check meter reading it was not showing any digit in meter. He put any how reading from his mind. Please take necessary action.
My consumer I'd[protected]
Name- Niranjan Malik
Meter installation number-4126804...
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Mrinal Kanti Bhattacharya
Jul 4, 2021
Jul 9, 2021
This thread was updated on Jul 9, 2021
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Bill payment

I have paid Rs 19011 through Google pay for the electricity bill (July to September 2021) on 27/06/2021. But WBSEDCL has not yet received the paid bill amount.
Pls do the necessary action as early as possible....
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I am writing to you regarding my non generation of payment receipt against my online payment of electricity bill to WBSEDCL on 2nd July 2021.

I had scanned the qr code given on the bill and paid the amount, which showed payment successful. However, I didnt receive any payment receipt from WBSEDCL on my registered email or mobile number. When I went to the official site, the date of payment was correctly displayed, however,...
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I have made a payment of Rs 2258/- via paytm using Bharat QR (Electricity bill) to WBSEDCL (billdeskbqr.[protected]@hdfcbank) for the month of jul'21 to sep'21, against the consumer Id[protected] on 29.06.2021, but WBSEDCL has not yet received the payment, although the amount Rs 2258/- has been debited from my account on 29.06.2021.

Account details:- Account no. [protected], Bank:- State Bank of India (alipur Branch)
br...
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N
nathtraders
Jun 30, 2021
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The electricity was not permanent proper

Address:NANDAIGAJAN,WEST BENGAL,PURBA MEDINIPUR

I have taken a commercial connection for Business purpose but the electricity was not permanent either it was low voltage or there was no electricity there was not a day that electricity will stay and better i need solution...
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Resham Sandhu
Jun 28, 2021
Jun 30, 2021
This thread was updated on Jun 30, 2021
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Bill Payment

My Consumer I'd[protected]
Payment through Phonepe Amount Rs3863/-
Date- 24/06/2021
UTR No.[protected]
Complain about: Bill amount not updated they said they don't recieved any money from me...
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Soumyadipta Ray
Jun 17, 2021
Jul 10, 2021
This thread was updated on Jul 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Bill Payment Through Scanning The QR Code, Has Not Been Confirmed By WBSEDCL

Address:West Bengal , India.
Website:www.wbsedcl.in

Consumer Name: Haraprosad Roy.
Consumer ID :[protected] .

I paid the bill amount of Rs. 3624.00 for the period Jun'21- Aug'21 through Google Pay by directly scanning the QR code, given in the bill on 10th Jun. Google Pay shows that the payment is completely successful, but WBSEDCL has not confirmed it till now( UPI Transaction ID :[protected].
The due date is tomorrow( 18th Jun).

The screenshot...
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B
Bodhirai
Jun 14, 2021
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POWER LOSS at darjeeling..

Address:50th Lower toong Soong darjeeling 734101

I am a resident of 50th lower toong road...there is power loss since this morning... Kindly send ur technician to the site.
Adress 50th lower going Soong road below chowrasta, 734101, west Bengal.u can reach to my no [protected]
Please call ASAP...
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Address:WBSEDCL, RAHARA CUSTOMERCARE CENTER, PHONE NO. 033 25238103,MISSION PARA,RAHARA, KOLKATA - 700118

O
Sri Sanjoy Kumar Bhunia
Chief Engineer
Customer Relation Management Cell
Bidyut Bhawan, Gr Floor, Block-A, Karunamayee, Saltlake, Kolkata-91

Sub: Complaint on an exorbitant bill without taking meter readings of the bill periods June'21 to Aug'21
Ref: My Docket No. 38476108, Consumer ID:[protected], Meter No. T03022029, INST NO: 23834276

Respected Sir,

With due...
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A
argban5krm
Jun 12, 2021
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Payment made through Google pay not updated

Sir/Ma'am,

This is to inform you that I used Google Pay QR code scanner to scan the QR code printed on my electricity bill and was able to complete the transaction. I am attaching all the details of the transaction with this mail for your reference.

Even though the transaction was completed on June 7, 2021, the WBSEDCL site and the Vidyut Sahyogi app are still showing the bills in the pending category and there's...
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Soumyadeep Samadder
Jun 11, 2021
Jun 11, 2021
This thread was updated on Jun 11, 2021
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Abnormal Bill Amount During June-Aug_2021

Respected Sir/Madam,

Greetings for the day..
I am quite surprised to receive such a heavy electricity bill (Rs3958.00) . Needless to say there has been some anomaly or breach of duty. Either the meter readings have not been taken properly or our meter is faulty or there are some other issues.

I am quite disturbed how such an exaggerated amount in bill could have been reached. We do
not either...
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Subhra Maity
Jun 11, 2021
Jun 11, 2021
This thread was updated on Jun 11, 2021
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Irregular electric supply in our locality even on good weather

Address:Aharmunda, Kashipur,Narayangarh, Paschim Midnapore

We are totally five hundred families residing in our locality. We are facing a severe problem of growing instances of power failure for the last three months in our locality.
In our locality there are many students who are preparing for their upcoming Board Exams as well as for other final examinations. But, this irregularity in electric supply is causing obstacles in their preparation. Sir, you also know, this year the summer is...
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Nayan Sen
Jun 10, 2021
Jun 10, 2021
This thread was updated on Jun 10, 2021
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No current

Address:Vill-Swargopur, P.O-Kharbona, P.S-Rampurhat,Dist-Birbhum

4-5 hours no current...
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Address:Vill-Poduma, p.o.-sihas, ps- kotalpur, dist- bankura , pin-722141

In our village no power and single phasing every day problem for 12 to 15 hours. This is my last hope to solve this problem. Please please solve this problem....
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Z
ZEROiQ Gaming
Jun 10, 2021
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Bad electricity service

Address:Vill- baliadanga, ps- bagdah, pin 743251, N 24 pgns

Sir we are having very bad electricity service everyday it goes off for total 4 hours even weather is good. Our village is Baliadanga, P. S- BAGDAH, PIN 743251 N 24 pgns. Please kindly have a look on. Thanks...
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