Claimed

1win Complaints & Reviews

3.6
Updated: Jan 28, 2025
Complaints 287
Resolved
205
Unresolved
82
Contacts

File a complaint to 1win

Having problems with 1win?

File a complaint and get it resolved by 1win customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

1win reviews & complaints page 13

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Arvin Singh
Mar 30, 2023
Report
Copy

Withdrawal issues

Address: [email protected]
Website: 1win-bet1.com

My ID is 29517904
I have made multiple attempts to withdraw but it's always decline in between 15-30mins
While the support agents always say it will take 24 - 48hours but I doubt that's the issue here
Please resolve this matter as I will be happy to continue using this website....
Helpful
Found this helpful?
Write a comment
Report
Copy
E
Edeg
Mar 27, 2023
Resolved
Report
Copy
Resolved

Application stuck

Website: 1win.pro

The mobile application works just perfect, without freezes, which is good news. In general, the office is not very different from others, I am satisfied with the work of developers and supports....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
Roopesh140
Mar 25, 2023
Apr 2, 2023
This thread was updated on Apr 2, 2023
Report
Copy

Deposited money not credited to play account

Deposited money is not credited to play account after 25 days. I did send all details to there team and sent mail also. It's one of the fraud company...
Helpful
Found this helpful?
1 Comment
Report
Copy
Y
Yedeg
Mar 24, 2023
Resolved
Report
Copy
Resolved

They took me for a bot

Website: 1win.pro

Random for 3 events flew, plus 14.500
rates do not cut, do not scam on payments, you can use the office, comrades, the main thing is not to use bots that supposedly prompt the ban arrives immediately....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
O
Ocurg
Mar 24, 2023
Resolved
Report
Copy
Resolved

Long withdrawal

Website: 1win.pro

I’ll give the office 5 stars, a couple of years ago I waited for the payment for 3 days and bombed and bad review dashed off. Finally, they began to hear what people want and do everything not through one place, in 20 minutes money came to the card. Thanks again....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
O
Ofols
Mar 24, 2023
Resolved
Report
Copy
Resolved

Conclusion without expectations

Website: 1win.pro

Withdrew amounts up to 10 thousand, without failures and long waits they withdraw. I tried it on a card, on a wallet, plus or minus the same time....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
I
iagonoliveira
Mar 21, 2023
Report
Copy

Help

Website: 1WIN.PRO

ID: 11188365

I hereby request clarification regarding the blocking of my account due to an alleged violation of clause 9.7 of the websites Terms and Conditions o[censored]se. I believe that such a block was carried out without just cause, as I did not commit any fraudulent actions against the betting company.

Therefore, I request that the company provides clear and convincing evidence that I have committed any of the...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
G
Guram
Mar 20, 2023
Resolved
Report
Copy
Resolved

Not the fastest withdrawal

I put 32 thousand for withdrawal on 01/15/2023 at 19:30 approximately. I received notifications from the bank at 21:45. Slowly withdrawn, but in fact withdrawn. Thank you for being honest....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Yesterday[protected] at 11pm I register as new user in 1 win
In deposit I selected upi option phone pe at 11:07pm 5000rs as been made payment successfull but it as not been reflected to 1 win account of mine

Account id:29205613
mailid:[protected]@gmail.com

I sent mails to payment n technical teams no rply from there

Pls revert back my amount...
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Roopesh Pimple
from Mumbai, Maharashtra
Mar 18, 2023
Report
Copy

Deposited money not received on 1win account

I have deposited 3000rs. On 11 th March still the money is not received. They told it will take 14 days but no reply no ticket was raised so that I can follow up please refund my money back .or account to 1win account....
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Khetrabasi nayak
Mar 18, 2023
Report
Copy

Diposit Mony not received and not refund my account

Address: https://1win.pro/casino/list/64
Website: 1win.pro/casino/list/64

Dear sir,
I AM khetrabasi nayak diposit Mony not received I'D _26643908 and reference number_[protected] time March 18/2023 / 8:07 am diposit 2000/- rupees not received deposit money please help me sir refund my money.. and reference number_[protected] time March 18/2023 / 7:35 am diposit 1000/- rupees not received deposit money totally 3000 money pending my ID please please please help me sir and refund my money......
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
Valyan
Mar 2, 2023
Report
Copy

Support response time

Website: 1win.top

Support doesn't respond quickly. Sometimes they answer quickly, it happens that they sat for half an hour without an answer. The odds keep stable averages, there are enough events for football....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohamed9845
Mar 1, 2023
Report
Copy

Getting a win

Hi. On Friday night I put 14.400 on the withdrawal, the money came on Saturday closer to dinner. I deduced to the card and not for the first time I notice that there are long expectations from banks, they come to the wallet in half an hour....
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Klmohan
from Tirupati, Andhra Pradesh
Feb 19, 2023
Report
Copy

Withdraw problem

Website: [email protected]

I deposit 18/02/2023 amount of 300rs
And play and win amount of 2600rs I trying to withdraw but in the process I didn't get any code in email for withdrawal I waited 2days still now but didn't get the code, and I chat in app 8 time s they are very irresponsible and irritating answer to me every time taking too much time to answer and asking screen shot s and saying every time different words and said check my all emails and spam mail...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
M
MercAl
Jan 20, 2023
Jan 20, 2023
This thread was updated on Jan 20, 2023
Report
Copy

I made a Withdrawl and got no money from them

Address: There is no info where it is located only from India
Website: 1win.com.ci/detailing

Hi all, I didn't know this website is from india, i like respekt indian people since i know some nice people here in germany who come from india
I found this website online promoted themself then i bet on it and made like 60€ but, i never got the money from them
Now i think it's already 1 week and they are playing with me around and round,
I don't understand how can indian goverment allow such kind of thing.
...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
J
Jk jadeja
from Rajkot, Gujarat
Jan 12, 2023
Report
Copy

Withdrawal money not credited

Address: 1 win
Website: 1 win

My game I'd: 20591015
Withdrawal: rs.1201
Date 1/1/2023
Time :7:51
I withdrawal 1/1/2023
10 days showing pending and then now showing successful but not credited in my account.
No answer...
+4 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Akshay0123
from Harda, Madhya Pradesh
Jan 3, 2023
Report
Copy

Withdrawal not recieved after 5 days too.

I have requested for withdrawal of 20, 000 rs. but after 5 days also I didnt recieved any money in my account and customer support keep telling me to wait. How much I have to wait now....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mukeshti
Dec 23, 2022
Report
Copy

Withdrawal not received

Thi is my gaming id 6516640. i have withdrawal my fund on 5 December still not received.The support chat is also wrost always repeat same...
Helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yuva19
from Bengaluru, Karnataka
Dec 22, 2022
Report
Copy

Deposited amount not received

My gaming id :13530670

Deposited amount not received...
+3 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Dec 22, 2022
Report
Copy

Withdrawal

My id is 12196490 i made a withdrawal on 6 the dec of 32k and 25k. Still pending they don't have any answer.what should I do...
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy