Claimed

1win Complaints & Reviews

3.5
Updated: Apr 12, 2026
Complaints 301
Resolved
208
Unresolved
93
Contacts

File a complaint to 1win

Having problems with 1win?

File a complaint and get it resolved by 1win customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

1win reviews & complaints page 13

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ashlinisravel
May 4, 2023
Report
Copy

My game id :12949388.
I withdrawed 2500 AED on April 5 2023 .Till now my withdrawl is not processed, it has been almost 1 month i am waiting.
I mailed the concern department but there is no reply from the team . coustom support also not given correct information only they are telling to wait. But i am trying to withdraw my amount for past 4 months till now they are not processing my withdrawl, i have mailed more than 100 times for the concern team till now i didn't get any reply from them.
I losed my patience since I am waiting for past 6 months for my withdrawl.
Attached screenshot for the proof of my withdrawl and my mail.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Dhiraj22
    May 2, 2023
    Resolved
    Report
    Copy
    Resolved

    Address: Not know
    Website: 1wozyk.top/bets/home

    I deposit there 15000 and play now there ir 17400
    But there are not giving
    I try to talk them on live chat, mail and instagram
    But they said for wait.
    Today is third day i am waiting for withdrawal..
    My ID is 12324624

    Proof has been attached

    Please help to recover my withdrawal
    May 2, 2023
    Complaint marked as Resolved 
    I received my withdrawal
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      Valan Sardi
      Apr 28, 2023
      Resolved
      Report
      Copy
      Resolved

      Address: Ahmedabad
      Website: 1wcdur.top

      I know the bookmaker for a long time, before there were few bonuses, they began to feed the frispins. I did not know that in a cart, vouchers were handed out a couple of times and did not know where to activate them, the support prompted them.
      May 3, 2023
      Complaint marked as Resolved 
      Received my withdrawal
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        E
        Ekal Melin
        Apr 28, 2023
        Resolved
        Report
        Copy
        Resolved

        Hi all. There are questions from the speed of payments, I am withdrawing stably for now for 10, 000 per month, on different days and time is different. From 10 minutes to 4 hours maximum. Support never gave an exact answer why such a run. But at least they take it off.
        Apr 28, 2023
        Complaint marked as Resolved 
        Fine
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Kehob Salu
          Apr 28, 2023
          Resolved
          Report
          Copy
          Resolved

          Address: Vadodara

          The cache was not taken out the first time, I was a little scared. On November 18 last year, he put at 3 o’clock in the morning 21 thousand to the conclusion and the next day is not a response nor greetings. Moreover, the verifier took place for a long time OK, but there was no money. In short, as it turned out, as it turned out, as it turned out, as it turned out. On the site of those work were and my payment simply did not register, the money hung on the balance sheet, and I was at work all day and mocked only the balance of the Hah’s card, I apologize to the support that I got the whole brain)
          At home, I re -launched the conclusion, came 15 minutes later on the HAH card)
          Apr 28, 2023
          Complaint marked as Resolved 
          The problem is solved
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vulak
            Apr 24, 2023
            Resolved
            Report
            Copy
            Resolved

            The map of the world of tinka is still working, the crypt is also making a fuss.
            Apr 24, 2023
            Complaint marked as Resolved 
            ok
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              F
              Faret
              Apr 22, 2023
              Resolved
              Report
              Copy
              Resolved

              Each time the withdrawal time takes a different time, there is no clear concept, even the beech itself writes that payment can be made up to 2 days. I withdraw money about once every two months, amounts up to 10 thousand. Sometimes it takes 30 minutes, sometimes it takes 3 hours.
              Apr 22, 2023
              Complaint marked as Resolved 
              ok
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Ankox
                Apr 17, 2023
                Resolved
                Report
                Copy
                Resolved

                The bookmaker always becomes good when they do not cheat and withdraw money)
                This is not the first time I withdraw money to 1WIN, from the bad I noticed a long wait for a support response, I wrote 3 times at different times, I waited for an answer for 10-15 minutes. Everything else is ok.
                Apr 20, 2023
                Complaint marked as Resolved 
                Problem fixed
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sazol
                  Apr 17, 2023
                  Resolved
                  Report
                  Copy
                  Resolved

                  Website: 1wcdur.top

                  35.000b withdrew to the card, the payment was delayed for a couple of days ..
                  in a trace. Once I brought it to the same card, I waited 50 minutes and they came. The problem is probably still in the banks, otherwise ATP to you.
                  Apr 17, 2023
                  Complaint marked as Resolved 
                  Yes, goods
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Avuk
                    Apr 6, 2023
                    Resolved
                    Report
                    Copy
                    Resolved

                    Website: 1win.pro

                    There is no exact time for how long the money transfer will take. Admins say it depends on the bank, the bank says that we send it as something comes.
                    I charged 5 thousand on December 17, they came in 10 minutes for a visa.
                    8 thousand came in 45 minutes.
                    Apr 6, 2023
                    Complaint marked as Resolved 
                    its okay
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      Kahul
                      Apr 6, 2023
                      Resolved
                      Report
                      Copy
                      Resolved

                      I didn’t withdraw money for a long time, then I put 58 thousand at once on the withdrawal, the verification passed. We arrived at the map in 1:50 minutes, not quickly, of course, but it's nice that no one else did brains with checks.
                      Apr 6, 2023
                      Complaint marked as Resolved 
                      Yes, thanks
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        phoenix7502
                        Apr 2, 2023
                        Report
                        Copy

                        Website: 1wbukd.top

                        I'm 1win ID 9583364,
                        I deposited rs.1000 on 15th March and still I haven't received them in my 1win account.
                        It's been more than 16 days.
                        They said wait for 14 days.
                        There is no reply from the team,
                        Everytime they say wait for some time.
                        I don't wanna wait anymore.
                        Please reply.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          phoenix7502
                          Apr 2, 2023
                          Report
                          Copy

                          Website: 1wbukd.top

                          I'm 1win ID 9583364,
                          I deposited money on 15th March,
                          And still haven't received money in 1win account.
                          The chat support is saying to e-mail.
                          I already emailed them 15days ago
                          And still haven't received any response from them.
                          I need my response.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Arvin Singh
                            Mar 31, 2023
                            Report
                            Copy

                            Website: 1win-bet1.com

                            My ID is 29517904
                            I been trying to withdraw money it's been 2 days, please help me resolve this matter

                            I have evidence that proof that this withdrawal system is preventing only me from withdrawing
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Arvin Singh
                              Mar 30, 2023
                              Report
                              Copy

                              Address: [email protected]
                              Website: 1win-bet1.com

                              My ID is 29517904
                              I have made multiple attempts to withdraw but it's always decline in between 15-30mins
                              While the support agents always say it will take 24 - 48hours but I doubt that's the issue here
                              Please resolve this matter as I will be happy to continue using this website.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                E
                                Edeg
                                Mar 27, 2023
                                Resolved
                                Report
                                Copy
                                Resolved

                                Website: 1win.pro

                                The mobile application works just perfect, without freezes, which is good news. In general, the office is not very different from others, I am satisfied with the work of developers and supports.
                                Mar 27, 2023
                                Complaint marked as Resolved 
                                All is well, problem solved
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Roopesh140
                                  Mar 25, 2023
                                  Report
                                  Copy

                                  Deposited money is not credited to play account after 25 days. I did send all details to there team and sent mail also. It's one of the fraud company
                                  Did you receive now?
                                  Roopesh140's [Complaint's author] reply, Apr 2, 2023
                                  Not yet
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    Y
                                    Yedeg
                                    Mar 24, 2023
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Website: 1win.pro

                                    Random for 3 events flew, plus 14.500
                                    rates do not cut, do not scam on payments, you can use the office, comrades, the main thing is not to use bots that supposedly prompt the ban arrives immediately.
                                    Mar 24, 2023
                                    Complaint marked as Resolved 
                                    all good. thanks
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      O
                                      Ocurg
                                      Mar 24, 2023
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Website: 1win.pro

                                      I’ll give the office 5 stars, a couple of years ago I waited for the payment for 3 days and bombed and bad review dashed off. Finally, they began to hear what people want and do everything not through one place, in 20 minutes money came to the card. Thanks again.
                                      Mar 24, 2023
                                      Complaint marked as Resolved 
                                      everything is super) Support answered me and solved the issue
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        O
                                        Ofols
                                        Mar 24, 2023
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Website: 1win.pro

                                        Withdrew amounts up to 10 thousand, without failures and long waits they withdraw. I tried it on a card, on a wallet, plus or minus the same time.
                                        Mar 24, 2023
                                        Complaint marked as Resolved 
                                        Operation was successfully completed
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit