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1win Complaints & Reviews

3.5
Updated: Apr 12, 2026
Complaints 301
Resolved
208
Unresolved
93
Good! 1win values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that 1win step up their efforts to fully resolve all complaints 👍
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1win reviews & complaints page 8

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P
Psdadoble
Jan 18, 2024
Resolved
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I liked playing Lucky Jetna. I recently won 50k rubles, and it was incredible! However, I encountered a small problem during registration - the process was a little confusing and took longer than expected.
Jan 18, 2024
Complaint marked as Resolved 
thaks
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    D
    Duplessy
    Jan 18, 2024
    Resolved
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    Resolved

    I immediately appreciated the bonuses and the catalog of games. Still, the most interesting and most important on any site. Liked. I even played a few slots in the demo. Then I registered, why not. In general, the casino is good, but bonuses must be wagered
    Jan 18, 2024
    Complaint marked as Resolved 
    well!
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      A
      [email protected]
      Jan 12, 2024
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      I have bet of Rs 3300 and applied auto cash out at 1.20x in aviator.the plane flies till 1.20x but I have lost my bet.How is it possible.it a biggest scam to earn money from people.Now I want it's double amount.My Account ID is 57045571
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        D
        Derlit
        Jan 12, 2024
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        Resolved

        There are a lot of games, I’m on the usual Lucky Jet, live games and sports betting, I don’t spin slots often, more than x30, I couldn’t win, which I also think is not enough
        Jan 12, 2024
        Complaint marked as Resolved 
        thks feedback
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          S
          Sedoy
          Jan 12, 2024
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          Resolved

          Not a bad bookmaker. Sometimes, of course, I lost a lot, but I also won well. I withdraw money only through Sberbank. The output varies from 20 minutes, once it was only 2 hours, that’s the maximum.
          Jan 12, 2024
          Complaint marked as Resolved 
          thanks
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            Ð
            Ядрейс
            Jan 12, 2024
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            Resolved

            For the last year I have been betting only on 1 win. Most often I bet on sports, but sometimes I also go to the casino to have some fun. Now I win even more often than before, I’m really hooked. There have never been any problems with withdrawing money; they always arrive very quickly. Many withdrawal methods. The support really works, you can contact us for any reason.
            Jan 12, 2024
            Complaint marked as Resolved 
            ok
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              S
              Stiffker
              Jan 10, 2024
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              Resolved

              In terms of payments, the treasury will do the trick; a couple of times there were delays that would have been much better without them. I waited a couple of days. Ideal for professionals and bookmaker enthusiasts. I like that when withdrawing funds from the bookmaker, it is proposed to use many methods, for which it is more convenient to use a bank card
              Jan 10, 2024
              Complaint marked as Resolved 
              ok thanks
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                K
                konor m
                Jan 10, 2024
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                Resolved

                Odds are high and may change online. There are even a lot of events for sports that I have never heard of. The office is stable and fast. So far I recommend it to everyone I know.
                Jan 10, 2024
                Complaint marked as Resolved 
                thank you
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                  S
                  Sterry On
                  Dec 28, 2023
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                  Resolved

                  Good casino, convenient and understandable website. There are many games for different tastes and colors. There are no difficulties with withdrawals; the money usually arrives within half an hour, but this depends on the withdrawal method. I was able to win about ten thousand. Support works well
                  Dec 29, 2023
                  Complaint marked as Resolved 
                  ok
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                    S
                    ScottishPippl
                    Dec 27, 2023
                    Resolved
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                    Resolved

                    After a couple of days of playing on the geth website, I can safely say that the book is reliable, I’m quite happy with it. I always win well here.
                    Dec 27, 2023
                    Complaint marked as Resolved 
                    well sone thanks
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                      B
                      Bladberry
                      Dec 25, 2023
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                      Good casino with nice welcome bonuses. There is an application that is convenient to use. I’m winning a little on slots and I also tried betting on sports, it’s more interesting for me. Withdrawal of money within 3 days and technical support is always in touch
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                        O
                        ozzyo
                        Dec 20, 2023
                        Resolved
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                        Resolved

                        I’ve been withdrawing money to cryptocurrency wallets without problems for several years now, which I advise everyone to do, it comes quickly and without any troubles with banks. There are broadcasts for matches, but lately I have noticed that not all sports are available, so I have to sit through 2 tabs.
                        Dec 20, 2023
                        Complaint marked as Resolved 
                        thks feedback
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                          D
                          Dunkan
                          Dec 19, 2023
                          Resolved
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                          Resolved

                          This casino has been leaving a pleasant impression for two weeks now. I mostly play with a ladder. I won’t say that it’s really creeping out, but when playing calmly it’s a plus, it’s constantly moving. They withdraw money and that’s the main thing.
                          Dec 19, 2023
                          Complaint marked as Resolved 
                          well
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                            S
                            Sharada kaka
                            Dec 17, 2023
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                            In 1win i lossed alot of money.please remove this web site.please give me my money return.am addicitig tht game.many members also stressed
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                              M
                              Maloka
                              Dec 15, 2023
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                              Resolved

                              Cool, I liked working with this casino. As a result, on average, about thirty thousand are withdrawn per month, give or take. The most successful was August, plus almost 8 thousand. There are no problems with the withdrawal.
                              Dec 15, 2023
                              Complaint marked as Resolved 
                              Well done
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                                H
                                Harly
                                Dec 14, 2023
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                                Resolved

                                I’ve been playing this game for six months, I don’t know about anyone, but it didn’t work out for me right away, I struggled for a month and almost gave up, but I had enough willpower and eventually figured it out. As a result, on average, about thirty thousand are withdrawn per month, give or take. The most successful was August, plus almost 8 thousand. There are no problems with the withdrawal.
                                Dec 14, 2023
                                Complaint marked as Resolved 
                                done
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                                  J
                                  Jastin Be
                                  Dec 13, 2023
                                  Resolved
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                                  Resolved

                                  A good casino where you can make good money. I’m glad that there are bonuses and various promotions; it’s quite profitable to play. I saw an advertisement on YouTube, I also decided to try it and I don’t regret it.
                                  Dec 13, 2023
                                  Complaint marked as Resolved 
                                  thks
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                                    N
                                    Nailez
                                    Dec 12, 2023
                                    Resolved
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                                    Resolved

                                    Excellent office. Here I can always win very well. The conditions suit me. There are many bonuses. At first I spent almost twenty thousand until I figured it out, but now for the third month in a row I’ve been in the black by about the same amount after I figured it all out.
                                    Dec 12, 2023
                                    Complaint marked as Resolved 
                                    Thank you for your wonderful review, good luck in the game!
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                                      D
                                      Diarevil
                                      Dec 12, 2023
                                      Resolved
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                                      Resolved

                                      After almost a year o[censored]se, it never ceases to make me happy, it surprises me with its constant variety and cool new products, while the goodies remain and there are only more of them! For me, this is a thousand times proven, reliable platform that I use and trust.
                                      Dec 12, 2023
                                      Complaint marked as Resolved 
                                      thanks
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                                        A
                                        Abhishek Gangele
                                        from Mumbai, Maharashtra
                                        Dec 10, 2023
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                                        Address: 1win online game app
                                        Website: mailto:[email protected]

                                        I deposited money from my account into One Win wallet many times, the amount was deducted from the bank account, but despite the transaction being successful, the money was not credited to the game wallet, for which I called OneWin customer support and talked to them through chat. Even after the prescribed time of waiting for some time has passed Still there was no solution nor was the money deposited in the wallet for which I talked to OneWin support team through mail, still they just send me a formal mail but did not deposit the money.
                                        1win account id 54531873
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