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1win Complaints & Reviews

3.5
Updated: Feb 8, 2026
Complaints 299
Resolved
208
Unresolved
91
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1win reviews & complaints page 5

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D
Draugras
May 17, 2024
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As an online casino, this is a normal company, honest, so there is no shame in recommending it. In the first two weeks I raised 200 hundred greenbacks, now I reach such numbers every week.
May 17, 2024
Complaint marked as Resolved 
well
1win customer support has been notified about the posted complaint.
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    T
    Trevor Omahyi
    May 15, 2024
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    Resolved

    I've been playing on 1win for six months now, I like the odds. I made several bets on tennis, the last time I won 8, 000 rubles. Unfortunately, there are problems with the mobile application; sometimes it crashes at the most inopportune moment.
    May 15, 2024
    Complaint marked as Resolved 
    ok
    1win customer support has been notified about the posted complaint.
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      Y
      Yustub
      May 13, 2024
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      I'm new to betting and feel pretty comfortable starting with 1win thanks to their informative guides. The variety of bets on different sports is impressive. Unfortunately, sometimes there are problems with account authorization, which requires additional time and effort to log in.
      May 13, 2024
      Complaint marked as Resolved 
      compl
      1win customer support has been notified about the posted complaint.
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        H
        Hamida001
        May 8, 2024
        May 8, 2024
        This thread was updated on May 8, 2024
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        Address: Kupwara

        Pmnt-786854
        & second complaint
        Pmnt-782689
        1win customer support has been notified about the posted complaint.
        May 08, 2024
        Updated by Hamida001         My two transactions were not credited as the amount was deducted from my account. I made compaint on the customer support. They are making fool as they say to wait 24 hours after 24 hours they said wait for 7 working days.
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          E
          Essi Bobby
          May 8, 2024
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          Resolved

          In 1 win, I was given a welcome bonus, which, by the way, I successfully won back. Simple registration, identification is just as easy. You can place both regular bets and express bets. In general, I have no complaints about the office.
          May 8, 2024
          Complaint marked as Resolved 
          well
          1win customer support has been notified about the posted complaint.
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            G
            Goodfight
            May 6, 2024
            May 6, 2024
            This thread was updated on May 6, 2024
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            Resolved

            I want to mention the work of the support staff. I don't know about the others, but my question was resolved within 10 minutes. Due to the lag, the bid was not correctly calculated, I wrote to support, and immediately received a response! The error was corrected, the money fell in full! Thank you for your honesty and the opportunity to earn
            May 6, 2024
            Complaint marked as Resolved 
            mark
            1win customer support has been notified about the posted complaint.
            May 06, 2024
            Updated by Goodfight             I noticed that 1win has very good coefficients for many unpopular events. I don't know what this is related to, but you can raise it steadily. Now I don't bet on top games at all))
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              M
              Mihail Rus
              May 3, 2024
              May 6, 2024
              This thread was updated on May 6, 2024
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              Resolved

              I prefer live here, because everything works stably. In the six months that I've been here, I've already managed to get into a slight plus. All the conclusions were drawn up quickly, all the money is coming, there is nothing to complain about.
              May 3, 2024
              Complaint marked as Resolved 
              complit
              May 03, 2024
              Updated by Mihail Rus               Definitely not the worst office, but in many ways the top one. Convenient application, high fees, fast withdrawal and replenishment, cool social networks
              May 06, 2024
              Updated by Mihail Rus               If you are looking for a legal office with adequate technical support, then you need 1win. Everyone has failures, but here the support goes to meet the client. And not like it happens in other places.
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                W
                Wensdays
                May 2, 2024
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                Resolved

                I've been playing at this bookmaker for a little over a year. And without further ado, I will say that for me this company is a real example of reliability. Everything happened by itself, including rebranding. I don't want to paint a lot here, but it will be enough just to compare it with other offices.
                May 2, 2024
                Complaint marked as Resolved 
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                  R
                  Restrom
                  Apr 26, 2024
                  Apr 26, 2024
                  This thread was updated on Apr 26, 2024
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                  Resolved

                  I like to bet live on football and basketball. And sometimes I bet on things I’ve never bet on. The line is very wide, much wider than many other beeches.
                  Apr 26, 2024
                  Complaint marked as Resolved 
                  well
                  Apr 26, 2024
                  Updated by Restrom                   I would like to note a plus that is important to me - this is the interface. The office is designed to the smallest detail and you can hardly get confused in it, as happens in some offices.
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                    F
                    filtave
                    Apr 26, 2024
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                    Resolved

                    There is no scam in terms of odds and they are not stupid with payment - for this, respect to you, comrades. Fast registration, instant replenishment and a large selection of eSports and live games events
                    Apr 26, 2024
                    Complaint marked as Resolved 
                    compl
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                      D
                      Dreame scout
                      Apr 24, 2024
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                      Resolved

                      Withdrawal of winnings without any difficulties. The only thing that was annoying was the verification process (as in any official office). Not difficult but long. On the other hand, the security service will continue to work, so you don’t have to worry about your money. The line and live are quite full, the odds are normal. For beginners there are promotions with bonuses
                      Apr 24, 2024
                      Complaint marked as Resolved 
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                        Alibull
                        Apr 23, 2024
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                        Address: dehli

                        I set the withdrawal to 4600. The application has been processed for 4 hours. I have no doubt that I will get my money, I have already withdrawn it before, but this time it takes longer.
                        Apr 23, 2024
                        Complaint marked as Resolved 
                        I was in a hurry to write a complaint. The money arrived on the bank card 10 minutes after publication) Thank you)
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                          S
                          StuartLI
                          Apr 22, 2024
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                          The bookmaker doesn’t cheat, this is already reliable information. I’ve been posting here for quite a long time, so I can speak calmly. During all this time, there was one time when they calculated it incorrectly, but after correspondence with support they recalculated it correctly.
                          Apr 22, 2024
                          Complaint marked as Resolved 
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                            J
                            jadonDivyanshu
                            Apr 21, 2024
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                            On 8th april at 10:18 am, I deposited 20k . Transaction was successful. But money not get credited in my gaming account. So after 3 hours i raised the complaint and share the screenshot. But today is 21st april and they are telling me that they are still waiting for update. It has been 14 days and still they are not able to solve this problem. Even I send them bank statement but they are doing nothing and telling me to wait and wait. And Even I contacted my manager but he is saying the same thing sir wait for update.
                            below is the attached screenshot of payment . Please solve this as soon as possible.
                            My account id is : 53946590
                            1win customer support has been notified about the posted complaint.
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                              P
                              plakli
                              Apr 15, 2024
                              Apr 22, 2024
                              This thread was updated on Apr 22, 2024
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                              Resolved

                              In terms of conditions, especially for withdrawing money, they are absolutely gorgeous. Few people have such a minimum wage. The withdrawal speed is the same as that of many other popular bookmakers and casinos. From instant to a couple of hours. The casino allows you to win.
                              Apr 15, 2024
                              Complaint marked as Resolved 
                              done
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                                K
                                kordabarde
                                Apr 10, 2024
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                                Resolved

                                Sometimes I bet normally. Everything is clear with deposits and withdrawals.
                                The office inspires confidence in comparison with the previous one. The site does not irritate, they give slots, not like others just to lose money to her.
                                Apr 10, 2024
                                Complaint marked as Resolved 
                                Compl
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                                  N
                                  Nalajati Ganapati
                                  Apr 9, 2024
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                                  Account blocked.I want my money back

                                  My 1win account got blocked.i have 10100 inr in it.i want my money back....
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                                  R
                                  Roberto Carl
                                  Apr 8, 2024
                                  Resolved
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                                  Resolved

                                  It is no coincidence that Bukmeker is in the top, all services work well, I can only suggest expanding the line of events more, for variety.
                                  Apr 8, 2024
                                  Complaint marked as Resolved 
                                  it good
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                                    R
                                    Rodin VAl
                                    Apr 5, 2024
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                                    Resolved

                                    The site works quickly and clearly, I have been playing for more than 10 months and there have been no negative aspects or disputes. Like for bonuses and variety.
                                    Apr 5, 2024
                                    Complaint marked as Resolved 
                                    Done
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                                      D
                                      Dual Shock
                                      Apr 4, 2024
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                                      Resolved

                                      Hello everyone! This is not the first time I have withdrawn large sums with an acquaintance, we make calculations, forecasts for 5 out of 8 events, the bet is included. The company is stable and honest, it doesn’t waste money on payments, it doesn’t charge commissions for transfers, you don’t need anything else.
                                      Apr 4, 2024
                                      Complaint marked as Resolved 
                                      compl
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