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1win Complaints & Reviews

3.5
Updated: Apr 12, 2026
Complaints 301
Resolved
208
Unresolved
93
Good! 1win values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that 1win step up their efforts to fully resolve all complaints 👍
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1win reviews & complaints page 4

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D
Du plesu
Jul 11, 2024
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I often hear from friends that bookmakers and casinos are a scam. In response, I tell them that at 1win you will not only enjoy the game you bet on, but also loot money)
Jul 11, 2024
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    M
    moremanoj86
    Jul 9, 2024
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    urgent complaint regarding fraudulent transactions and request for assistance

    Dear Sir/Madam,
    I, Manoj S. More, residing at Ground Floor, Room No. 2, Bldg No. 2, Reliance Complex, Bhogale, Chiplun, having my email id is [protected]@gmail.com
    I am having 1win ID = 63143476.
    I transferred below amount to 1win thorough their website https://1winonline.in/
    Details of the transactions are as follows:
    1. Transaction 1-
    - Amount- Rs 45000
    - Date and Time- 17 June 2024,...
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    D
    David Gstavo
    Jul 6, 2024
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    So far there have been no problems, the only thing I would like to improve is the functionality of the application so that it does not slow down.
    Jul 6, 2024
    Complaint marked as Resolved 
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    1win customer support has been notified about the posted complaint.
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      M
      Marcus Zall
      Jul 4, 2024
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      Sometimes you may not find second-rate sports or lower divisions. In terms of odds, things are mediocre, but here everything is clear, they give us a little less odds, but they let us win on promotions. In general, the office can be given a strong four.
      Jul 4, 2024
      Complaint marked as Resolved 
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      1win customer support has been notified about the posted complaint.
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        M
        Marcys Glov
        Jul 3, 2024
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        Compared to other places, it turned out to be more interesting) There is plenty to choose from, a normal line, a good line, a good coefficient. Honestly, I’m here more for pleasure, not for making money. I withdraw amounts, of course, but not millions)
        Jul 3, 2024
        Complaint marked as Resolved 
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        1win customer support has been notified about the posted complaint.
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          M
          Mihael Dervoiz
          Jun 28, 2024
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          Nice casino. Believe me, there is something to compare with. Akki has more than 10 caziques, including famous ones. But the most comfortable place is at Pokerdom. Plus, it’s the luckiest thing for me personally. After a year of playing, I'm in the black here.
          Jun 28, 2024
          Complaint marked as Resolved 
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            E
            Elka treP
            Jun 26, 2024
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            The first thing I want to focus on is quick registration and simple navigation around the site (everything is in its place). Secondly, there is a great selection of events in eSports and classical disciplines (anyone can choose something for themselves). Third, odds are above average and frequent pleasant promotions (it will be more interesting with them). And lastly, the most important thing - a fairly quick withdrawal of money (the maximum I waited was 2 days)
            Jun 26, 2024
            Complaint marked as Resolved 
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              P
              Parveen kumar 43
              Jun 22, 2024
              Feb 1, 2025
              This thread was updated on Feb 1, 2025
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              Address: 1win
              Website: 1win online

              I have add 300rs my gaming account but it's payment cleared by me GPay but my gaming account not deposit this payment then I talk with customers service but he reply wait seven days end of the day today he is not solve my problem
              1win customer support has been notified about the posted complaint.
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                D
                Dreasz
                Jun 20, 2024
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                For big events there is always a wide line with interesting outcomes. Everything is clearly and clearly stated in the rules. A minimum number of pitfalls and generally adequate support.
                Jun 20, 2024
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                  G
                  Goni Gonn
                  Jun 19, 2024
                  Jun 19, 2024
                  This thread was updated on Jun 19, 2024
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                  I rarely play lately, but I used to freeze completely. I can say this about 1win, the office is playable. There is a lot of painting, but the coefficients are sagging. There were no problems with payments up to 50k, sometimes there are delays above 100k, but I haven’t waited more than a day yet.
                  Jun 19, 2024
                  Complaint marked as Resolved 
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                  1win customer support has been notified about the posted complaint.
                  Jun 19, 2024
                  Updated by Goni Gonn                   ok
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                    M
                    Mark Oliva
                    Jun 18, 2024
                    Jun 18, 2024
                    This thread was updated on Jun 18, 2024
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                    Address: error

                    Trusted company, great live, large selection of matches) The mobile application works great, user-friendly interface. Special thanks for the eSports line/
                    1win customer support has been notified about the posted complaint.
                    Jun 18, 2024
                    Updated by Mark Oliva                     ok
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                      H
                      hortogurdi
                      Jun 18, 2024
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                      To be honest, I was initially skeptical about 1win. I didn’t like the design, the odds, and the lines seemed so-so at first. But I realized that I doubted it in vain. Fast deposits and withdrawals, work consistently well
                      Jun 18, 2024
                      Complaint marked as Resolved 
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                      1win customer support has been notified about the posted complaint.
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                        R
                        Romgamble
                        from Delhi, Delhi
                        Jun 17, 2024
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                        Hi 1win id has been blocked ..i have been using it from last 1 year..id has been blocked without any fail on my part i still have my money left in that id
                        1win customer support has been notified about the posted complaint.
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                          nustuterko
                          Jun 12, 2024
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                          I bet on little things, without fanaticism. I figured out the site and the app quickly. Logical and understandable interface. The cafes are good. They withdraw money quickly, you get everything, down to the last penny.
                          Jun 12, 2024
                          Complaint marked as Resolved 
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                            V
                            Vinki Linki
                            Jun 11, 2024
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                            Resolved

                            Indeed, one of the best companies with good odds, there is no concern that money cannot be withdrawn, I have always withdrawn without any problems. I contacted support a couple of times, and they also responded very quickly and resolved issues. Therefore, who is starting or just wants to switch to an honest bookmaker.
                            Jun 11, 2024
                            Complaint marked as Resolved 
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                              T
                              Tera Fertye
                              Jun 7, 2024
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                              I decided to immediately check how the withdrawal works in the new office, and sent an application for 9k rubles. I had never withdrawn it before. I was also asked for all documents for re-verification, which is mandatory for everyone upon first withdrawal. They checked for 5 days, then everything was confirmed and everything was transferred. Fine. It’s just that if someone is accused of some specific points, they should probably look into those points, and not blame everything on verification. Well, I wasn't accused of anything.
                              Jun 7, 2024
                              Complaint marked as Resolved 
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                              1win customer support has been notified about the posted complaint.
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                                A
                                Ava Poli
                                May 30, 2024
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                                I’ll give the office 5 stars, a couple of years ago I waited for the payment for 3 days and bombed and bad review dashed off. Finally, they began to hear what people want and do everything not through one place, in 20 minutes money came to the card. Thanks again.
                                May 30, 2024
                                Complaint marked as Resolved 
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                                1win customer support has been notified about the posted complaint.
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                                  V
                                  vurkuverzi
                                  May 28, 2024
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                                  I won 25 thousand rubles betting on eSports. The website interface is great, but the mobile app keeps crashing. I'm looking forward to improvements.
                                  May 28, 2024
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                                  1win customer support has been notified about the posted complaint.
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                                    A
                                    Alex Perra
                                    May 24, 2024
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                                    The casino is cool, I can also test a couple of games from 1win. Compared to last year, the list of providers has expanded significantly and there is more choice. I give five stars for the promotions for beginners and for the top support service! They told me everything, I received the maximum bonuses from the first replenishment, and they also gave me goodies for the games.
                                    May 24, 2024
                                    Complaint marked as Resolved 
                                    1win customer support has been notified about the posted complaint.
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                                      Orlando Black
                                      May 23, 2024
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                                      Hi all! The bookmaker is good, there are a lot of games and slots, I was pleased with the bonus, I decided to withdraw 5k as a test, I withdrew without problems through a qiwi wallet
                                      May 23, 2024
                                      Complaint marked as Resolved 
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                                      1win customer support has been notified about the posted complaint.
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