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1win Complaints & Reviews

3.6
Updated: Oct 12, 2025
Complaints 295
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208
Unresolved
87
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1win reviews & complaints page 4

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E
Elka treP
Jun 26, 2024
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The first thing I want to focus on is quick registration and simple navigation around the site (everything is in its place). Secondly, there is a great selection of events in eSports and classical disciplines (anyone can choose something for themselves). Third, odds are above average and frequent pleasant promotions (it will be more interesting with them). And lastly, the most important thing - a fairly quick withdrawal of money (the maximum I waited was 2 days)
Jun 26, 2024
Complaint marked as Resolved 
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    Parveen kumar 43
    Jun 22, 2024
    Feb 1, 2025
    This thread was updated on Feb 1, 2025
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    Address: 1win
    Website: 1win online

    I have add 300rs my gaming account but it's payment cleared by me GPay but my gaming account not deposit this payment then I talk with customers service but he reply wait seven days end of the day today he is not solve my problem
    1win customer support has been notified about the posted complaint.
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      D
      Dreasz
      Jun 20, 2024
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      For big events there is always a wide line with interesting outcomes. Everything is clearly and clearly stated in the rules. A minimum number of pitfalls and generally adequate support.
      Jun 20, 2024
      Complaint marked as Resolved 
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        Goni Gonn
        Jun 19, 2024
        Jun 19, 2024
        This thread was updated on Jun 19, 2024
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        I rarely play lately, but I used to freeze completely. I can say this about 1win, the office is playable. There is a lot of painting, but the coefficients are sagging. There were no problems with payments up to 50k, sometimes there are delays above 100k, but I haven’t waited more than a day yet.
        Jun 19, 2024
        Complaint marked as Resolved 
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        1win customer support has been notified about the posted complaint.
        Jun 19, 2024
        Updated by Goni Gonn
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          M
          Mark Oliva
          Jun 18, 2024
          Jun 18, 2024
          This thread was updated on Jun 18, 2024
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          Address: error

          Trusted company, great live, large selection of matches) The mobile application works great, user-friendly interface. Special thanks for the eSports line/
          1win customer support has been notified about the posted complaint.
          Jun 18, 2024
          Updated by Mark Oliva
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            H
            hortogurdi
            Jun 18, 2024
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            To be honest, I was initially skeptical about 1win. I didn’t like the design, the odds, and the lines seemed so-so at first. But I realized that I doubted it in vain. Fast deposits and withdrawals, work consistently well
            Jun 18, 2024
            Complaint marked as Resolved 
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            1win customer support has been notified about the posted complaint.
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              R
              Romgamble
              from Delhi, Delhi
              Jun 17, 2024
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              Hi 1win id has been blocked ..i have been using it from last 1 year..id has been blocked without any fail on my part i still have my money left in that id
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                N
                nustuterko
                Jun 12, 2024
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                I bet on little things, without fanaticism. I figured out the site and the app quickly. Logical and understandable interface. The cafes are good. They withdraw money quickly, you get everything, down to the last penny.
                Jun 12, 2024
                Complaint marked as Resolved 
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                  V
                  Vinki Linki
                  Jun 11, 2024
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                  Indeed, one of the best companies with good odds, there is no concern that money cannot be withdrawn, I have always withdrawn without any problems. I contacted support a couple of times, and they also responded very quickly and resolved issues. Therefore, who is starting or just wants to switch to an honest bookmaker.
                  Jun 11, 2024
                  Complaint marked as Resolved 
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                    T
                    Tera Fertye
                    Jun 7, 2024
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                    I decided to immediately check how the withdrawal works in the new office, and sent an application for 9k rubles. I had never withdrawn it before. I was also asked for all documents for re-verification, which is mandatory for everyone upon first withdrawal. They checked for 5 days, then everything was confirmed and everything was transferred. Fine. It’s just that if someone is accused of some specific points, they should probably look into those points, and not blame everything on verification. Well, I wasn't accused of anything.
                    Jun 7, 2024
                    Complaint marked as Resolved 
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                      A
                      Ava Poli
                      May 30, 2024
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                      I’ll give the office 5 stars, a couple of years ago I waited for the payment for 3 days and bombed and bad review dashed off. Finally, they began to hear what people want and do everything not through one place, in 20 minutes money came to the card. Thanks again.
                      May 30, 2024
                      Complaint marked as Resolved 
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                        V
                        vurkuverzi
                        May 28, 2024
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                        I won 25 thousand rubles betting on eSports. The website interface is great, but the mobile app keeps crashing. I'm looking forward to improvements.
                        May 28, 2024
                        Complaint marked as Resolved 
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                        1win customer support has been notified about the posted complaint.
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                          Alex Perra
                          May 24, 2024
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                          The casino is cool, I can also test a couple of games from 1win. Compared to last year, the list of providers has expanded significantly and there is more choice. I give five stars for the promotions for beginners and for the top support service! They told me everything, I received the maximum bonuses from the first replenishment, and they also gave me goodies for the games.
                          May 24, 2024
                          Complaint marked as Resolved 
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                            Orlando Black
                            May 23, 2024
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                            Hi all! The bookmaker is good, there are a lot of games and slots, I was pleased with the bonus, I decided to withdraw 5k as a test, I withdrew without problems through a qiwi wallet
                            May 23, 2024
                            Complaint marked as Resolved 
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                            1win customer support has been notified about the posted complaint.
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                              PanjabiMC
                              May 23, 2024
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                              I played for a couple of hours on Books, it didn’t go badly, I raised 7k from 1k. I also brought it out without any problems. I registered for a long time but didn’t play for maybe half a year, the money was there and remained, nothing was missing, I changed my email through support
                              May 23, 2024
                              Complaint marked as Resolved 
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                              1win customer support has been notified about the posted complaint.
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                                D
                                Drufer
                                May 20, 2024
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                                There is everything you need for a comfortable game: a rich line, no limits, there is always a live broadcast. Events in sports describe it as normal not to be lazy. Of course there are bonuses
                                May 20, 2024
                                Complaint marked as Resolved 
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                                1win customer support has been notified about the posted complaint.
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                                  Draugras
                                  May 17, 2024
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                                  As an online casino, this is a normal company, honest, so there is no shame in recommending it. In the first two weeks I raised 200 hundred greenbacks, now I reach such numbers every week.
                                  May 17, 2024
                                  Complaint marked as Resolved 
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                                  1win customer support has been notified about the posted complaint.
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                                    Trevor Omahyi
                                    May 15, 2024
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                                    Resolved

                                    I've been playing on 1win for six months now, I like the odds. I made several bets on tennis, the last time I won 8, 000 rubles. Unfortunately, there are problems with the mobile application; sometimes it crashes at the most inopportune moment.
                                    May 15, 2024
                                    Complaint marked as Resolved 
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                                    1win customer support has been notified about the posted complaint.
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                                      Yustub
                                      May 13, 2024
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                                      I'm new to betting and feel pretty comfortable starting with 1win thanks to their informative guides. The variety of bets on different sports is impressive. Unfortunately, sometimes there are problems with account authorization, which requires additional time and effort to log in.
                                      May 13, 2024
                                      Complaint marked as Resolved 
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                                      1win customer support has been notified about the posted complaint.
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                                        H
                                        Hamida001
                                        May 8, 2024
                                        May 8, 2024
                                        This thread was updated on May 8, 2024
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                                        Address: Kupwara

                                        Pmnt-786854
                                        & second complaint
                                        Pmnt-782689
                                        1win customer support has been notified about the posted complaint.
                                        May 08, 2024
                                        Updated by Hamida001
                                        My two transactions were not credited as the amount was deducted from my account. I made compaint on the customer support. They are making fool as they say to wait 24 hours after 24 hours they said wait for 7 working days.
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