Claimed

1win Complaints & Reviews

3.4
Updated: May 14, 2026
Complaints 305
Resolved
208
Unresolved
97
Contacts

File a complaint to 1win

Having problems with 1win?

File a complaint and get it resolved by 1win customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

1win reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
jufyuhardi
Jul 24, 2024
Report
Copy

So far, everything is positive, there are no particular complaints. I am pleased with the loyalty program and the design of the website - it’s beautiful, convenient and clear, the loyalty program and the design of the site are beautiful, convenient and clear, there were no problems with withdrawing and depositing funds.
1win customer support has been notified about the posted complaint.
Helpful
6 other people found this review helpful
6 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    O
    Omar Cusur
    Jul 17, 2024
    Resolved
    Report
    Copy
    Resolved

    I bet on all sports with Vinov and feel great. Yes, betting is fun, everyone can spin as best they can, this same bookmaker suits me
    Jul 17, 2024
    Complaint marked as Resolved 
    mark
    1win customer support has been notified about the posted complaint.
    Helpful
    4 other people found this review helpful
    4 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sukkonispo
      Jul 16, 2024
      Resolved
      Report
      Copy
      Resolved

      I visit the site online and enjoy playing in my free time. The site is simple and convenient and everything is simple. The bets were funny. But the only thing is that withdrawing funds takes time. However, requests are being fulfilled.
      Jul 16, 2024
      Complaint marked as Resolved 
      good
      1win customer support has been notified about the posted complaint.
      Helpful
      3 other people found this review helpful
      3 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        ashfa lq
        Jul 16, 2024
        Report
        Copy

        I deposited Rs 1000 at 7:15 on 15 July 2024 but still not get it after 24 hours.It is still pending and not approving. I want deposit in account.
        1win customer support has been notified about the posted complaint.
        Helpful
        2 other people found this review helpful
        2 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Du plesu
          Jul 11, 2024
          Resolved
          Report
          Copy
          Resolved

          I often hear from friends that bookmakers and casinos are a scam. In response, I tell them that at 1win you will not only enjoy the game you bet on, but also loot money)
          Jul 11, 2024
          Complaint marked as Resolved 
          ok
          1win customer support has been notified about the posted complaint.
          Helpful
          2 other people found this review helpful
          2 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            moremanoj86
            Jul 9, 2024
            Report
            Copy

            Dear Sir/Madam,
            I, Manoj S. More, residing at Ground Floor, Room No. 2, Bldg No. 2, Reliance Complex, Bhogale, Chiplun, having my email id is [protected]@gmail.com
            I am having 1win ID = 63143476.
            I transferred below amount to 1win thorough their website https://1winonline.in/
            Details of the transactions are as follows:
            1. Transaction 1-
            - Amount- Rs 45000
            - Date and Time- 17 June 2024, 11-02 PM
            - UPI Transaction ID-
            - Transferred to UPI ID- [protected]@cnrb (B.R.ENTERPRISES)

            2. Transaction 2
            - Amount Rs 20000
            - Date and Time- 18 June 2024, 10-02 AM
            - UPI Transaction ID-
            - Transferred to UPI ID- [protected]@cnrb (R.S.Transport)
            This B.R.Transport and R.S.Transport – which are provider of 1win payment platform used my money fraudulently.
            Both amounts were debited from my respective bank accounts but have not been credited to my 1win account having 1win ID = 63143476. So I contacted official support team of 1win. They suggested me to wait for 24 hours to 7 days, again and again- no resolution has been provided, even after my persistent follow-ups.
            On 25 June 2024, I was provided with reference numbers PMNT-957608 and PMNT-960505. And on 26 June 2024 However, official support team of 1win alleged that the deposit under PMNT-960505 was activated by another user with ID 78053337. “This deposit was activated by another user. Please be careful and don't share your payment information anywhere except in the official 1win support chat service.”
            I categorically state that I have never shared my payment information with anyone except your official support team.
            And now on 06 june 2024 I received a response from 1win’s support team stating: “Provider reported that the funds were credited to the account of another project, the funds on this deposit cannot be credited”
            The communication with 1win's support team has been unproductive and their responses have raised serious concerns about potential fraudulent activities within the organization. As a result, I seek your intervention and request the following actions:
            1. Register an FIR against 1win for fraudulent activities and potential financial fraud.
            2. Initiate a thorough investigation into the matter to uncover any security breaches or lapses on 1win's part.
            3. Ensure the immediate refund of Rs. 65, 000 to my bank accounts and take necessary steps to prevent such incidents in the future.
            4. Pursue legal actions against 1win for breach of trust, negligence, and fraudulent behavior.
            I have also been advised to report this matter to the cybercrime division, and I intend to do so promptly.
            I request your prompt attention and action in this regard to safeguard consumer interests and uphold the law. Enclosed with this letter are relevant documents and proof of transactions for your perusal.
            Thank you for your cooperation and swift action on this urgent matter. I am available for any further clarification or assistance required during the investigation.
            1win customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              David Gstavo
              Jul 6, 2024
              Resolved
              Report
              Copy
              Resolved

              So far there have been no problems, the only thing I would like to improve is the functionality of the application so that it does not slow down.
              Jul 6, 2024
              Complaint marked as Resolved 
              ok
              1win customer support has been notified about the posted complaint.
              Helpful
              2 other people found this review helpful
              2 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Marcus Zall
                Jul 4, 2024
                Resolved
                Report
                Copy
                Resolved

                Sometimes you may not find second-rate sports or lower divisions. In terms of odds, things are mediocre, but here everything is clear, they give us a little less odds, but they let us win on promotions. In general, the office can be given a strong four.
                Jul 4, 2024
                Complaint marked as Resolved 
                ok
                1win customer support has been notified about the posted complaint.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Marcys Glov
                  Jul 3, 2024
                  Resolved
                  Report
                  Copy
                  Resolved

                  Compared to other places, it turned out to be more interesting) There is plenty to choose from, a normal line, a good line, a good coefficient. Honestly, I’m here more for pleasure, not for making money. I withdraw amounts, of course, but not millions)
                  Jul 3, 2024
                  Complaint marked as Resolved 
                  well
                  1win customer support has been notified about the posted complaint.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Mihael Dervoiz
                    Jun 28, 2024
                    Resolved
                    Report
                    Copy
                    Resolved

                    Nice casino. Believe me, there is something to compare with. Akki has more than 10 caziques, including famous ones. But the most comfortable place is at Pokerdom. Plus, it’s the luckiest thing for me personally. After a year of playing, I'm in the black here.
                    Jun 28, 2024
                    Complaint marked as Resolved 
                    ok
                    1win customer support has been notified about the posted complaint.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      E
                      Elka treP
                      Jun 26, 2024
                      Resolved
                      Report
                      Copy
                      Resolved

                      The first thing I want to focus on is quick registration and simple navigation around the site (everything is in its place). Secondly, there is a great selection of events in eSports and classical disciplines (anyone can choose something for themselves). Third, odds are above average and frequent pleasant promotions (it will be more interesting with them). And lastly, the most important thing - a fairly quick withdrawal of money (the maximum I waited was 2 days)
                      Jun 26, 2024
                      Complaint marked as Resolved 
                      ok
                      1win customer support has been notified about the posted complaint.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Parveen kumar 43
                        Jun 22, 2024
                        Feb 1, 2025
                        This thread was updated on Feb 1, 2025
                        Report
                        Copy

                        Address: 1win
                        Website: 1win online

                        I have add 300rs my gaming account but it's payment cleared by me GPay but my gaming account not deposit this payment then I talk with customers service but he reply wait seven days end of the day today he is not solve my problem
                        1win customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Dreasz
                          Jun 20, 2024
                          Resolved
                          Report
                          Copy
                          Resolved

                          For big events there is always a wide line with interesting outcomes. Everything is clearly and clearly stated in the rules. A minimum number of pitfalls and generally adequate support.
                          Jun 20, 2024
                          Complaint marked as Resolved 
                          mark
                          1win customer support has been notified about the posted complaint.
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            G
                            Goni Gonn
                            Jun 19, 2024
                            Jun 19, 2024
                            This thread was updated on Jun 19, 2024
                            Resolved
                            Report
                            Copy
                            Resolved

                            I rarely play lately, but I used to freeze completely. I can say this about 1win, the office is playable. There is a lot of painting, but the coefficients are sagging. There were no problems with payments up to 50k, sometimes there are delays above 100k, but I haven’t waited more than a day yet.
                            Jun 19, 2024
                            Complaint marked as Resolved 
                            ok
                            1win customer support has been notified about the posted complaint.
                            Jun 19, 2024
                            Updated by Goni Gonn
                            ok
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mark Oliva
                              Jun 18, 2024
                              Jun 18, 2024
                              This thread was updated on Jun 18, 2024
                              Report
                              Copy

                              Address: error

                              Trusted company, great live, large selection of matches) The mobile application works great, user-friendly interface. Special thanks for the eSports line/
                              1win customer support has been notified about the posted complaint.
                              Jun 18, 2024
                              Updated by Mark Oliva
                              ok
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                H
                                hortogurdi
                                Jun 18, 2024
                                Resolved
                                Report
                                Copy
                                Resolved

                                To be honest, I was initially skeptical about 1win. I didn’t like the design, the odds, and the lines seemed so-so at first. But I realized that I doubted it in vain. Fast deposits and withdrawals, work consistently well
                                Jun 18, 2024
                                Complaint marked as Resolved 
                                ok
                                1win customer support has been notified about the posted complaint.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Romgamble
                                  from Delhi, Delhi
                                  Jun 17, 2024
                                  Report
                                  Copy

                                  Hi 1win id has been blocked ..i have been using it from last 1 year..id has been blocked without any fail on my part i still have my money left in that id
                                  1win customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    nustuterko
                                    Jun 12, 2024
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I bet on little things, without fanaticism. I figured out the site and the app quickly. Logical and understandable interface. The cafes are good. They withdraw money quickly, you get everything, down to the last penny.
                                    Jun 12, 2024
                                    Complaint marked as Resolved 
                                    well
                                    1win customer support has been notified about the posted complaint.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      Vinki Linki
                                      Jun 11, 2024
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Indeed, one of the best companies with good odds, there is no concern that money cannot be withdrawn, I have always withdrawn without any problems. I contacted support a couple of times, and they also responded very quickly and resolved issues. Therefore, who is starting or just wants to switch to an honest bookmaker.
                                      Jun 11, 2024
                                      Complaint marked as Resolved 
                                      fd
                                      1win customer support has been notified about the posted complaint.
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        T
                                        Tera Fertye
                                        Jun 7, 2024
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        I decided to immediately check how the withdrawal works in the new office, and sent an application for 9k rubles. I had never withdrawn it before. I was also asked for all documents for re-verification, which is mandatory for everyone upon first withdrawal. They checked for 5 days, then everything was confirmed and everything was transferred. Fine. It’s just that if someone is accused of some specific points, they should probably look into those points, and not blame everything on verification. Well, I wasn't accused of anything.
                                        Jun 7, 2024
                                        Complaint marked as Resolved 
                                        res
                                        1win customer support has been notified about the posted complaint.
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit