Acer India — Acer not accepting warranty

Address:

AKRA 48 Periyar lane, Bank junction Aluva

I had purchased a laptop from Flipkart on May 01st 2021 and received the product on May 05th 2022. According to Acer warranty terms the purchaser has to register with Acer warranty after purchasing. According to that in acer warranty validation website my warranty expiry date is 21/05/2022(screenshot attached). Now on May 02th 2022 the laptop does not turn on. I had raised complaint through mail from then Acer customer support executives have been rejecting onsite checkup saying that warranty has expired where has i have provided them with the warranty validation but the executives have been telling that the invoice date is 01st may 2021. In reality i got the product only on 5th May 2021 and registered with their warranty website. After some followup mails they accepted to send service engineer from the nearest service centre and according to him the entire motherboard has to be replaced. He gave service report also after his visit now again a Acer customer support executive calls and tells me that warranty is expired. When I told them about the warranty validation from Acer website they are telling that only invoice will be taken into consideration but I had not received the product on the invoiced date. Now with just one year either i have to spend 80% of the MRP to replace the motherboard or simply buy a new one. This was my third Acer laptop and first warranty claim, this is very disheartening, lost the trust.