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Acer India Complaints & Reviews

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Last updated Jul 4, 2022
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Acer India reviews & complaints page 4

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CPU is working but mouse & keyboard ports not working
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    PURCHASED ACER VERITOR ALL IN ONE DESKTOP ON 12TH JULY AND THE SAME DAY FOUND DEFECTIVE AS IT GETS TURNOFF FREQUENTLY.

    purchased acer veriton all in one desktop on 12th july 2021 and since then the system turnoff frequently ranging from 15 minutes to 45 minutes.
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      Dont buy this laptop wrost condition and it is not worth and all and the customer support is wrost not responding the calls and dont buy this laptop and all this is garbage company not a laptop company the computer is fraud and 420
      Best cheating award goes to this company only
      Because they are try to sell the garbage piece (laptop)to customer dont buy this...
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      I purchased ACER Aspire 3 4 GB, 15.6 win 10 . from day one it is very slow and hangs more often and the showroom owner said it will be ok. but nothing happens. no one is bothered to listen to my problem in company dealerships. my invoice no. is NBG/18-19/0171. i have bill details with me.

      i request acer company to solve my problem.

      Darshan Kumar Choudhary
      HIG 40 sector 48c mohali
      Mobile [protected]
      Acer India customer support has been notified about the posted complaint.
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        On 8th June 2020, I had purchased Acer Nitro 5 AN515-52 for my personal use after going through its excellent reviews and recommendations. After few months of the purchase, the device started having minor issues which were solved easily by mysel[censored]ntil February 2021 when the first major issue came to my notice. The device was having issues when I was charging the device. It wasn't charging properly. When kept at a certain position then only...
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        I took my Acer Aspire Laptop whose keyboard stopped working within two years of purchase for repair to this Acer care centre.
        I was appalled to see the functioning- one person with his mask on the chin and a peon type person without mask, attending to customers. At least 10 customers thronged up inside the small room - no social distancing, only two seating benches without any marking, no temperature check, no sanitization. After about...
        +1 photos
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        My laptop bought 5 months ago is under warranty n talked to customer care various times.
        Engineer did not call and came to the office address and went away without informing.

        After so many request too, he did not come to see the laptop...
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        I bought this Notebook from Amazon on 8th Of Feb. Since then this product is giving me hard time. I have raised multiple tickets (3 tickets) with Acer customer Support but the issue is not resolved.
        Then finally I escalate the issue to the regional customer support manager (Mahesh.[protected]@acer.com). He created one more repair ticket #4010489I on 22nd June and took my laptop on 23rd June but since then the issue is not resolved. Even...
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        Nams: Salman .k
        laptop model: Acer aspire 3
        purchased : on august month of 2020
        serial number:NXEG8SI[protected]FA3400
        contact:[protected]
        The product that i bought in august month u=in the year 2020 was like an second hand laptop and its not having a new laptops features, since its taking more time to load everthing that im selecting and always use to hang inbetween working .
        so i left this garbage...
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        Dear Sir/Ma'am,

        This is to inform you that I filed a repair request for my laptop on 19/06/2021 as it's camera was not working properly and now it is almost more than half a month and still it shows "Awaiting Spares", I tried contacting the service providers a couple of times but they say that they have not received the spares from the company and in the meanwhile my laptop has encountered other problems as well as it's keyboard...
        +1 photos
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        I purchased a new laptop and after 3 days i can see that plastic covering on my screen is getting out. i tried to call acer like thousand times but i cant even connect with the number provided on acer's website. whom do i call ?
        i sent 3 emails and there is no reply. i got 2 different serial numbers on my laptop, what is this? nobody from acer is helping out.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Seriel no: ut027si027k4502573yk10
          product model : acerone 10 t4-129l/mtk876 5/3/32/2+5mp/wi

          tab not working / power on
          Jun 30, 2021
          Complaint marked as Resolved 
          hi i purchase tab product model : acerone 10 t4-129l/mtk876 5/3/32/2+5mp/wi seriel no: ut027si027k4502573yk10 now it is not working tab not working / power on
          Acer India customer support has been notified about the posted complaint.
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            Respected Sir,

            My Key Board of Laptop Acer Model ASPIRE 5755 is damaged, hence I want to purchase new Ky Board. Please inform mode of payment for the same.

            My Name: Rajesh H Dave

            Mobile No. [protected]

            email: [protected]@yahoo.com
            Acer India customer support has been notified about the posted complaint.
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              Incident - 20/03/2021
              mobile - [protected]

              automatic my laptop is not turning on
              my laptop is already in warranty so plz repair ....
              +2 photos
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              Acer nitro (VG240Y)
              SNID : [protected] Purchased on 2952021
              Monitor Getting Frequently Switch off .
              order id : OD[protected] through Flipkart on 295
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                I have an Acer Laptop with the following details:
                Acer 14 Swift 5 10Gi5
                Sr.No. UNHHUSI007K0952311
                I purchased the laptop on 20/09/2020.

                1. I contacted your customer care no and was surprised to learn that the one year warranty period was over in March 2021 as the laptop was purchased in Feb 2020.

                2. However I purchased the laptop on 20 September 2020 with the invoice no. SLA[protected] dated...
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                Laptop not working no power comes pls come and currect it
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                  It is completely not working. I lost my patience due to the continuos complaints from this laptop. Firstly it lost its keyboard, then i changed it 3 times in an year. Secondly it lost its screen, and battery .
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                    When i power on the system there is boot option showing. system not power on
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                      CPU no.UXVQVSJH53K2577465 was issued to our school on13.8.20.
                      Two days back it suddenly stopped working
                      Acer India customer support has been notified about the posted complaint.
                      We lodged a complaint about our cpu. But there's no revert from your side. Kindly acknowledge our complaint n do the needful.
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