Acer India Complaints & Reviews

Dont buy this laptop wrost condition and it is not worth and all and the customer support is wrost not responding the calls and dont buy this laptop and all this is garbage company not a laptop company the computer is fraud and 420
Best cheating award goes to this company only
Because they are try to sell the garbage piece (laptop)to customer dont buy this...

On 8th June 2020, I had purchased Acer Nitro 5 AN515-52 for my personal use after going through its excellent reviews and recommendations. After few months of the purchase, the device started having minor issues which were solved easily by mysel[censored]ntil February 2021 when the first major issue came to my notice. The device was having issues when I was charging the device. It wasn't charging properly. When kept at a certain position then only...

I took my Acer Aspire Laptop whose keyboard stopped working within two years of purchase for repair to this Acer care centre.
I was appalled to see the functioning- one person with his mask on the chin and a peon type person without mask, attending to customers. At least 10 customers thronged up inside the small room - no social distancing, only two seating benches without any marking, no temperature check, no sanitization. After about...

My laptop bought 5 months ago is under warranty n talked to customer care various times.
Engineer did not call and came to the office address and went away without informing.

After so many request too, he did not come to see the laptop...

I bought this Notebook from Amazon on 8th Of Feb. Since then this product is giving me hard time. I have raised multiple tickets (3 tickets) with Acer customer Support but the issue is not resolved.
Then finally I escalate the issue to the regional customer support manager (Mahesh.[protected]@acer.com). He created one more repair ticket #4010489I on 22nd June and took my laptop on 23rd June but since then the issue is not resolved. Even...

Nams: Salman .k
laptop model: Acer aspire 3
purchased : on august month of 2020
serial number:NXEG8SI[protected]FA3400
contact:[protected]
The product that i bought in august month u=in the year 2020 was like an second hand laptop and its not having a new laptops features, since its taking more time to load everthing that im selecting and always use to hang inbetween working .
so i left this garbage...

Dear Sir/Ma'am,

This is to inform you that I filed a repair request for my laptop on 19/06/2021 as it's camera was not working properly and now it is almost more than half a month and still it shows "Awaiting Spares", I tried contacting the service providers a couple of times but they say that they have not received the spares from the company and in the meanwhile my laptop has encountered other problems as well as it's keyboard...

Incident - 20/03/2021
mobile - [protected]

automatic my laptop is not turning on
my laptop is already in warranty so plz repair ....

I have an Acer Laptop with the following details:
Acer 14 Swift 5 10Gi5
Sr.No. UNHHUSI007K0952311
I purchased the laptop on 20/09/2020.

1. I contacted your customer care no and was surprised to learn that the one year warranty period was over in March 2021 as the laptop was purchased in Feb 2020.

2. However I purchased the laptop on 20 September 2020 with the invoice no. SLA[protected] dated...