ACT Fibernet — Wrong calculation of FUP usage and denying of info. per RTC act/ fake email id

Address:	500016
Website:	portal.actcorp.in/web/hyd/home

Hi, My account # is[protected] from Begumpet, Hyderabad and my name is Chandrashekar. I think that the calculation done by ACT (usage by FUP) seems to be wrong as it is showing always high usage even when I don't use the internet a lot. Secondly, it is so sad that the email id given in their website [protected]@actcorp.in seems to be a fake email id as I have not received either an acknowledgement or a reply from them so far even after raising/ sending an email 2 days ago. I also feel that the Nodal Officer as well as the Appellate email ids provided seems to be either incorrect or fake as there is no response from them, which means that I seemed to be cheated THOROUGHLY BY ACT FIBERNET by publishing fake email ids on their website per Cyber Crime. I have sent an email to all them asking for some info. as per RTI act but so far they have not provided it to me even though I have paid 6 months of the amount in advance already, whereas I keep receiving emails/ SMS starting of each month stating that I am due to pay the amount which is very annoying as I have already the amount but why I am being harassed in this fashion by these people I don't understand. Even the Nodal Officer/ Appellate seem to be supporting ACT Fibernet and harassing me as a customer. Regards, Chandrashekar S Voice: +[protected] [protected]@gmail.com Account # is[protected]