ACT Fibernet — A bunch o[censored]nprofessional people

Address:	Bangalore, Karnataka
Website:	www.acttv.in/

Hi,

I have opted for ACT Broadband connection (Unfortunately).
They are very much interested in advance payment but least interested in giving service.

Some craps are sitting as customer service agents for giving the ready made answer for all the queries. (We have to wait for atleast 20 minutes to get connected with this . (Note: These calls are chargeable)

I have paid the amount of 1696 (including 500 as installation charges) on 10th of September and it was committed that connection will be done by 12th. I am writing this on 17th and still I am waiting for the connection.

As getting connected to customer care[protected] is a himalayan task, I called to another number[protected] for new connection (Got connected at first attempt).

For 2 days they transfer call to the customer care department and when i called on 17th a customer care executive named "Suhasini" has informed that she don't have option to transfer the calls. I am not able to understand, how only for her this option is not available.

Guys, think twice if you guys are opting for this connection. I would say, it is the worst service ever we can get in Bangalore. I was using Hathway Broadband and G broadband and they are far far better than these unprofessional guys.

The sales representative will be available in phone only for two days, the day which we do the payment and next day, after that they don't even pick the call.

I am not expecting any good results by posting this problems here. But customers should be aware of these cheats.

My User ID is 1275854