[Resolved] ACT Fibernet — ACT Broadband | |||
To whomever it may concern, ACT Id[protected] Name - Kiran Kempaiah This has been a RECURRING issue from past 5-6 months and is still not resolved. We run a business here and the connection goes ON & OFF everytime or there will be NO CONNECTION for hours together due to which our official hours are wasted till the technician comes and resolves it. Regardless of we requesting for the BOX to place it in on our building, your company has failed to satisfy the customer. If this is the way you guys respond to us then we will have to discontinue your service and opt for HATHWAY which is supposed to be really good. Even though we have opted for ANNUAL SUBSCRIPTION there is no importance given to our request whatsoever. If this issue is not taken seriously just discontinue your service and give us our cash back. Regards, Shobha Kiran [protected] [protected] Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved customer support has been notified about the posted complaint. | |||
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+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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We regret the inconvenience caused. Thank you for sharing your details. We will look into the issue and get back to you.
Warm Regards,
ACT Fibernet