[Resolved]  ACT Fibernet — ACT fibernet outage for two months

Address:	Chennai, Tamil Nadu, 600037
Website:	www.actcorp.in

Account no :[protected]

I have been experiencing partial internet outage on december 2016 and full outage for january and february 2017.

I was billed for both january and february 2017 and since been struggling with act customer care and appellate authority for restoration of my services and waiver of my bill.

Many mails have been exchanged but still there is no solution. Their local customer care number was always busy and they won't reply to any mails.

Appellate authority has promised a waiver within 15 days but what in the world they require 15 days for? I have been waiting for 10 days but still there is not even one sign of any work related to waiver of my bill and restoration of my services. I wasted enough of my time with these # and i don't want to wait anymore.

They just generate a ticket after ticket and post that its full of silence. Act is getting on my nerves and i am thoroughly frustrated with their negligent attitude.