ACT Fibernet — Bogus slow set up services!! NEED RESPONSE TO MY COMPLAINT

Address:

Bangalore, Karnataka

Hi, This is not expected as a standard service. I have not recieved any feedback for this request yet and the query still remains unresolved. request a strict timeline for this completion of set up. Please provide a final set-up timeline and failing to which I will raise this in public forums. Please consider this as test to patience for such poor bugus service. Irresponsible company since at the time of payment i was rushed into to make payment and now the delay has been significant. This is really annoying and not satisfactory! please let me raise this issue with the higher authority which i will find out very soon. Thanks, Somu On Tue, Jan 20, 2015 at 3:08 PM, Help Desk Bangalore <[protected]@acttv.in> wrote: Dear Mr.Shomu, Greetings from ACT Fibernet! We regret for the inconvenience caused to you. We would like to inform you that, we have registered your installation delay complaint with us and our deployment department will be reverted.. Complaint No. : [protected] We are always happy to serve you. In case of any queries please write to us on [protected]@acttv.in. Thanks & Regards, Mohankumar Executive - Customer Service, Atria Convergence Technologies Pvt. Ltd. Bangalore, Karnataka. On Mon, 19 Jan at 2:06 pm, shomu kundu <[protected]@gmail.com> wrote: Hi Team, Not sure if this is the right team to bring my concern to.. I'm still waiting for my ACT set up to be completed. I have made the necessary payment with a request that the set up should take place in 3-5 days due to my urgency at work (@ HSR layout). Bhushan has confirmed that set up would be done that week, but its crossed more than a week and I would firmly request this set up to be done ASAP. If no done by today COB, please reimbuse the amount immediately. Again, my payment was made depending upon the urgency of the set up required. My calls to Bhashan are unanswered too over the past few days. I am not sure who else do i escalate this matter with. regards, Somu #[protected] We confirm receipt of Rs.1259 via CHEQUE towards ACT A/c No 1113125.