[Resolved] ACT Fibernet — Disconnect my internet account

rampatnala

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500044

Hi sir,
Act Fibernet Connection user ID : [protected]@gmail.com.
I want to disconnect act fiber net account, i am shifting my location
I called customer care and i requested, but they are telling 'will be disconnected in four days'. Every time i call they are not response, now nearly one month is over. They are send me bill. but I'm not using internet. Please terminate my account.
please disconnect my account as early as possible...
Thank you sir

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May 21, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2017

ACT Fibernet Customer Care's response Dear Valued Customer,

We regret to know about this. Please share your location so that we can assist you better.

Regards,
ACT Fibernet

Jun 07, 2017

Updated by rampatnala 1-9-34/A/2, Ramnagar, Hyderabad - 500020