[Resolved] ACT Fibernet — Gb's getting exhausted very quickly. | |||||
Last month I complained regarding my gb's getting exhausted quickly. Last month it was working fine. Now again this month I am facing the same issue. My FUP RESET DATE IS 1St of every month. I am facing the same issue since 1st feb 2016. And when I am complaining on act portal page after some time I am getting a sms saying that my complaint is being closed. Act people didnt even speak once with me and how can complaint be closed. Just take the bloody box o[censored]rs and close my connection and return me my money which I paid in advance. Your company has become worst of all. Airtel is 10000 times better than act. I am using airtel at my office. Its much better than ur company. In just one day 20gb's are finished without any downloads. Was this information helpful? | |||||
Aug 9, 2021 Complaint marked as Resolved customer support has been notified about the posted complaint. | |||||
6 Comments | |||||
Comments
My registered mobile number is [protected].
Dear Yashthakker,
Thank you for sharing your contact number, we will get in touch with you.
Warm Regards,
ACT Fibernet
Thank you for sharing your contact number, we will get in touch with you.
Warm Regards,
ACT Fibernet
my account ID is 11485864 . I have been a user of ACT broadband in cheenai for 2 years and have had no problem . The second month of my connection in bangalore and overnight my data is showing 17gb to 77gb overnight . It is humanly impossible for it to have been used up overnight . I had filed a complaint on 8th feb and was promised action in 24 hours . After hours and hours of calling and talking to customer care executives nobody has resolved this problem . This is absolute SCAM and FRAUD by ACT broadband . I will now make sure all my family connections which are in ACT ( 5 or 6) will be disconnected due to this poor service and CHEATING AND FRAUD .DISGUSTING ACT BROADBAND BANGALORE . just shameful .
Dear Suresh,
Your concern has been addressed & resolved. Please feel free to get in touch with us on[protected] or write to us at [protected]@acttv.in if you have any other queries. Thank you for your cooperation.
Warm Regards,
ACT Fibernet
Your concern has been addressed & resolved. Please feel free to get in touch with us on[protected] or write to us at [protected]@acttv.in if you have any other queries. Thank you for your cooperation.
Warm Regards,
ACT Fibernet
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We regret the inconvenience caused. Please share your Customer ID or registered contact number and we will get back to you.
Warm Regards,
ACT Fibernet