[Resolved]  ACT Fibernet — gx box not installed after full payment.

Address:600014

Hi this is my user id[protected] i've placed multiple complaints for net not working but no response was shown. After waiting for a couple of tm days i called customer care they told me to install gx box and they promised they will install it with 24hrs of the payment its been 8 days no box have been fitted. I would like to terminate my connection with act. If i payed for new connection instead of gx box to airtel i would have got working internet by now. Totally misleading customer service.
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Oct 17, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2017
ACT Fibernet Customer Care's response
Dear Customer,

We apologize for the inconvenience caused; we will look into the matter and make every effort to assist you.

Regards,
ACT Fibernet
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