[Resolved]  ACT Fibernet — Incorrect usage data, reeks of malpractice

Address:	Bangalore, Karnataka
Website:	www.actcorp.in

I am a new customer of ACT (Joined last week of November). My account Number is ******827797.

I am checking my usage data on a regular basis and usage data shown seems completely incorrect.

My usage pattern has changed very little from my previous service provider (BSNL) to ACT.

With BSNL I had a limit of 2 GB and I was managing just fine. Prior to that I had Airtel with 4 GB limit and I hardly ever reached that.

With ACT, my usage data shows that within first 4 hours of getting ACT connection, I consumed 1829.013609 MB.

My November month usage for 6 days and a few hours is reported as 10.63 GB.

And this month (December), it's already reached 8.5 GB in first 7 days and few hours. And that's after I was being extremely cautious and judicious in my usage after looking at my November usage data.

I hardly watched any streaming videos (perhaps a couple of minutes but not more), there have been absolutely no software upgrades.

I have tried to check all the things that the FAQ section of ACT website/portal suggests in case of abnormal data usage.

It is very very clear, these usage numbers are incorrect, atrocious and reek of gross malpractice. Seems like a cheap trick to force their users into Buying flexibytes. No wonder I am getting so many emails promoting that.

ACT, you need to look into this and correct this immediately. Please stop this harassment.