ACT Fibernet — installation fraud

Address:Hyderabad, Andhra Pradesh, 500050

Hi team,

I opted for an act connection on saturday (2/3/2019) with id[protected] believing in the services provided by act in the city. But till now my installation is not completed and there is no proper response from the salesperson to whom i paid the amount for 6 months even after requesting multiple times. He is not attending my calls and behaving in an odd manner. Please find the sales executive srikanth ([protected]), ([protected]) and the installation guy ([protected]) numbers. The response of these guys is hopeless and worst.

I raised a ticket with number sr[protected] but still, there is zero response from the past 24 hours.
Please suggest me how to proceed further. I paid 6000 rupees for this and now there is no response. I would like to complain about the irresponsible behavior of the team and the act.

Thanks,
Sudhakar
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi Sudhakar,

We regret the inconvenience caused. Please share your contact number and city name. We will look into this for you

Regards,
ACT Fibernet
I asked for a connection, two days later they did the wiring.
After that no router for a week.
I initiated a refund and it's been 14 days and no response.
I call them at least 6 times so far, all they told me was to wait 24 hours.
My Registered number: [protected]
My CAF no:[protected]
I made the Payment of Rs: 4104 on 28/3/2019.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ACT Fibernet
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    4526
    Pending
    514
    Resolved
    2325
    ACT Fibernet Phone
    +91 91 2121 2121
    +91 72 8899 9999
    ACT Fibernet Address
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
    View all ACT Fibernet contact information