[Resolved] ACT Fibernet — Internet connection cut | |||
Hi Act Team, Please find the ticket details below: Ticket No: [protected] raised on[protected].Every week i am facing connectivity issue in my area, last 4 weeks on wards continuously we are facing the problem. My previous ticket is [protected] raised on[protected], ticket no [protected] raised on[protected]resolved in 5 days), ticket no [protected] raised on[protected]resolved on 3 days after reopen the ticket), Customer care people just raising the ticket and they are not taking care about the issue. If we called technician he is not taking care, customer care people are saying simply for escaping purpose to resolve the issue it will take 24hrs time, if you call "N" number of times also they will say only one answer it will take 24hrs time will complete. really worst service, worst customer care. I paid months payment because of that i am using customer service, once after completing the 6 months period, immediately i will remove the connection, i will take some other network. Now a days beam service very worst service. please take care otherwise beam will loose the customers in future. Was this information helpful? | |||
Oct 23, 2016 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Sep 17, 2016 ACT Fibernet Customer Care's response Hi Santosh, We apologize for the inconvenience caused, we will look into it and get in touch with you. Regards, ACT Fibernet Verified Support Sep 22, 2016 ACT Fibernet Customer Care's response Hi Santosh, The above mentioned grievance has been resolved. For further queries you can contact us on[protected] or [protected]@actcorp.in. Thank you for your cooperation. Regards, ACT Fibernet | |||
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+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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There is no internet at my home ( Hyderabad old city) due to Ganesh immersion today and I request you to resolve the issue ASAP.
Registered mob: [protected]
Email id:[protected]@gmail.com
Regards
Mujtaba Ahmed