[Resolved] ACT Fibernet — internet connection issues

syeda safoora

from Delhi, Delhi

Address:

500023

Dear beam fibernet, i am here to complain about your pathetic internet service and customer care services. I have been facing zero internet connection since last 4days and repeatedly trying to contact your customer service and after hours of waiting on call only answer i get is it will be resolved by today for sure and then no one comes to fix the issue. I would like to disconnect my connection from your company if not resolved in a day.
Contact details:
Account holder: idrees mohiuddin
Email: mohiuddin. [protected]@gmail.com.
Address: behind islamia degree college, yakutpura.
Registered mobile no. [protected].
Alternative no. [protected].

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Nov 19, 2019

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2019

ACT Fibernet Customer Care's response Dear Valued Customer,

This is not the experience we want you to have. We have put this on priority with our team.

Regards,

Team ACT Fibernet

Verified Support

Oct 18, 2019

ACT Fibernet Customer Care's response We believe that your mentioned grievance has been resolved. Kindly let us know your feedback. For any further assistance use our Mobile App (http://is.gd/actapp ) or mail us on: [protected]@actcorp.in