ACT Fibernet — Internet Connectivity not resolved but ticket closed

Address:	600042
Website:	actcorp.in

No Internet Connection since Cyclone Vardah. Got SMS from ACT to register complaint but is of no use, No update on ticket too. Getting system generated mails every three days with false promises.

I registered a ticket through SMS Ticket# [protected], still now it is open and no response for that.

Then I registered a ticket# [protected] on ACT Support portal for Internet connectivity issue. Still they didnt restore the connection but the ticket was closed as RESOLVED. I don't know how come they close the ticket without any work.

Tried to reach customer care center and field work personnel's a number of times but they are not even ready to attend the call.

This is really a poor service from ACT. Airtel and BSNL are far better atleast we will get to know what is happening.

Area - Bharathidasan street, Nehru Nagar, Velachery checkpost, chennai - 600042