ACT Fibernet — internet doesn't work at all

Address:Begur, 560068

This is almost 5th time that I'm complaining about this ### Act broadband company, they take so much of money from poor people like me who puts some of his hard earned money to son of the ### companies like Act Broadband for internet service, but then they won't provide proper service, for the last two months I have been not getting internet, ### tell this and that reason, I have been paying 1600 every month, which is just getting wasted like that, they are enjoying our hard earned money, but then we are unable to enjoy there internet, I think companies like this should be shutdown so that poor people won't get into there trap, I think this company is located in rajajinagar. I know I'm helpless even after writing this, coz this is india, ### government is not at all worried about the common people out there, but then still I'm writing this, to feel that I'm doing something at least as a common man, I hope you understand my feeling, I'm hurt, if something happens to me, Act internet company is responsible for the inconvenience caused to me.
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customer support has been notified about the posted complaint.
Verified Support
Mar 11, 2020
ACT Fibernet Customer Care's response
Dear Valued Customer,

We regret the unpleasant experience you've had. Please share your Account ID or Ticket Number for our team to look into the issue.

Regards,
Team ACT Fibernet
Mar 12, 2020
Updated by vijayrajagopal
I just don't want you to look into the issue, just issue the refund for this month.

My number - [protected].

Account id[protected]
Mar 12, 2020
Updated by vijayrajagopal
I don't need your service anymore, I'm just planning to get a new airtel broadband connection.
May 02, 2020
Updated by vijayrajagopal
It's been two months since I have disconnected the act connection, but then still I keep getting messages regarding the bill pay, I don't know what is wrong with you people, I insist you to stop sending me messages, else I'll file a serious complaint, I'm already pissed off with your service, please do not make me go to that extent.
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    ACT Fibernet Phone
    +91 91 2121 2121
    +91 72 8899 9999
    ACT Fibernet Address
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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