[Resolved]  ACT Fibernet — issues with act internet connection

Address:Hyderabad, Andhra Pradesh, 500016

I have logged nearly five tickets this month, latest one being ticket number: [protected] and it was closed on 24/10.

We lost the internet again last night, as my account has been wrongly disabled.
Last four times it was enabled/unlocked/activated only after i sent nodal officer an email.

Also while the internet was working, you tube traffic from my account is blocked on the act infrastructure

Thanks
Murahari
Email : [protected]@yahoo.co.in
Account number :[protected]

Thanks

Murahari
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Nov 26, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Oct 26, 2017
ACT Fibernet Customer Care's response
Dear Murahari,

We apologize for the inconvenience caused; we will look into the matter and make every effort to assist you.

Regards,
ACT Fibernet
Complaint comments 

Comments

Has anything been done, I am still experiencing the issues with internet.
intermittent connection and youtube is blocked.
ACT Fibernet Customer Care's response, Nov 10, 2017
Verified Support
Dear Murahari,

Your mentioned grievance has been resolved. For further queries you can contact us on 040-66272727 or [email protected].

Regards,
ACT Fibernet

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