[Resolved]  ACT Fibernet — my act internet[protected] is not working for last 10 days

Address:

560078

Hello sirs,

I have been calling the customer care and got fed up by listening the same answer that the issue will get resolved within 48 hrs, but the same i have been listening for last 10 days, which is really frustrating me. Kindly some help me. Yesterday also i called the customer care and some of your rep. Updated me that the issue will get resolve within 06:00 pm today. Today at 06:45 pm i called the customer care and got surprised to hear the same that it will take another 48 hrs.

Please some let me know how long you require to resolve this issue 2 days, 2 weeks, 2 months... Really sorry to say so... If someone will get this kind of experience they may become more wired and wild. Now someone from act please give me the proper commitment so that i can still believe act. I am also in the service industry and if i miss the committed deadline they we need to pay the penalty to my customer... Please let me know how fast and how best you will resolve my problem. This is really making to loose the faith or trust on act.

Best regards,
Krishna mohan
[protected]