[Resolved]  ACT Fibernet — My billing issue

Hello

I was shifted from chennai to my home town as n emergency. I couldn't
Able to return to chennai due to this pandemic situation. I called up act
Customer care on 5th july 2020 to suspend my service til i get back to chennai.
They are tertning to pay the whole amount for july. I raised the complaint but they
Didn't take it off. Without even using why should i pay the entire month
Subscription amount? Till 5th july i will pay remaining amount i will not pay and
Also i want to upend my service temporarily.

With out using the service how could i pay for entire july?
I have used till 5 july i can pay tat amount.

Not for entire july month..

Regards,
Sureshkumar selvam

Mobile number: [protected]

:

6/22 sri sai brindavan, jegajeevanram street

Chitlapakkam

600064
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Aug 12, 2021
Complaint marked as Resolved 
ACT Fibernet customer support has been notified about the posted complaint.
Verified Support
Jul 10, 2020
ACT Fibernet Customer Care's response
Dear Customer,

We regret the unpleasant experience you've had. We have put this on priority with our team.

Thank you,

Team ACT Fibernet
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