ACT Fibernet — No call or update from company neither executive

Address:Hyderabad, Andhra Pradesh

Hi Team,
We have paid 1572/-for a new connection of beam(15mbps)on 29th of May 2014 -Bill receipt number:137311. The marketing executive is Mr.G.Ravi who have been followed up with us until we paid the cash.
Account Number is 730209

He assured us that the connection will be done in 5 days before 6th June'2014 and as ours is a urgent requirement he assured in 3 days .but after that never responded to our calls until now..

We have called customer care more than 10 times but the response was very vague and rude.
Ticket No : 12573845 Ticket Category :ESCL Sub Category : PR92
Every time the customer care executive will response that our issue is escalated and we will be receiving the response in next 1 hour..but no call or update from company neither executive.

Regards,
Vamsi Krishna
Was this information helpful?
No (0)
Yes (0)
customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Vamsi Krishna,

We are extremely sorry for the inconveniences caused. We have noted your details and forwarded them to the concerned team and they will get back to you.

Warm Regards,
Beam Fiber
Dear Vamsi Krishna,

The above mentioned grievance has been addressed & resolved. Please feel free to get in touch with us on 66272727 or write to us at [protected]@beamtele.com, if you have any other queries. Thank you for your cooperation.

Warm Regards,
Beam Fiber

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ACT Fibernet
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    4526
    Pending
    514
    Resolved
    2325
    ACT Fibernet Phone
    +91 91 2121 2121
    +91 72 8899 9999
    ACT Fibernet Address
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
    View all ACT Fibernet contact information