[Resolved] ACT Fibernet — No customer service and Switch board broken

Mahesh Kumar

from Bengaluru, Karnataka

Address:	560075
Website:	www.actcorp.in

Dear Sir,

It has been 15 days since i launched a complaint. Service executives have broken the Switchboard and the Internet speed is not for what i have been paying for. They are cheating users by promising 50 MBPS and the maximum speed will be 35 MBPS. I have been calling customer service every day, they have been rude to me and irresponsible. Last night one of the service executives called me at around 21:00 and he spoke very rudely. i don't know whether i have to police station to launch the complaint or not. Request you to suggest and provide justice on the same.

Thanks & Regards
Mahesh Kumar
[protected]

Was this information helpful?

No (0)

Yes (0)

Jan 22, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2016

ACT Fibernet Customer Care's response Hi Mahesh,

We apologize for the inconvenience caused, we will get in touch with you.

Regards,
ACT Fibernet

Verified Support

Dec 12, 2016

ACT Fibernet Customer Care's response Hi Mahesh,

The above mentioned grievance has been resolved. For further queries SMS TC HELP to[protected] from your registered no.

Regards,
ACT Fibernet