[Resolved]  ACT Fibernet — Payment Not Received

Address:Bangalore

Date of the Incident[protected]

I have paid 3841 to the ACT fibernet (BilldeskActTV) and the Act agent said this hasn't been received though the transaction is successful and i am attaching the screenshot of Successful Payment here .

Act Agent asked me to pay again using Debit Card Details .

So I have paid 3841 Once again .Act Agent said the money is reversed in 3-4 working Days.

Now its been 15 days and I didn't receive any refund .

I Have raised ticket with them SR[protected] for the same .They simply closed it and I have reopened 3 times as of now.

I want my hard earned money Back .

I am attaching the screenshot as well.

Thanks and Regards,
Krishna Chaithanya,
[protected].
+1 photos
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Nov 6, 2020
Complaint marked as Resolved 
Refund provided. Thanks team
ACT Fibernet customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2020
ACT Fibernet Customer Care's response
Hi Krishna, Allow us some time to look into the issue and get back to you with an update.
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