ACT Fibernet — Re: non-refund of amount in spite of sudden disconnection by act fiber

Address:

500037

Dear Manager,

With request to no of reminders on complaints from 31/08/2016 to till date. with regard to sudden disconnection of actfiber cable due to non availability of box by actfiber staff as shared by Actfiber staff. It was followed by number of followup from myside Followed by promise of refund by actfiber management of amount Rs 2720 with in 15 days but it is already more then 30 days. Yesterday i have received below mail stating that zero amount in my account as i have paid Rs 2720 to act fiber in the month of August 2016 which i am suppose to receive Rs 2720 immediately. Kindly confirm from your side when i am going to receive the amount as promised amount Rs 2720 as it also one month. Otherwise i will approach consumer forum, publish in News paper, Face book every where for such cheating.

Looking for immediate response by end of today otherwise we will meet in court.
Alraedy complained to National consumer compliment forum

P.Santhi Sagar Rao
Mobile No: [protected]
[protected]

From: [protected]@in.actcorp.in
Sent: Sun, 09 Oct 2016 23:43:37
To: [protected]@rediffmail.com
Subject: Disconnection EMAIL

Dear P. SHANTHI,
Please note that your A-MAX 410 6M package with us, has been disconnected reason SHIFTING REQUEST - UNFEASIBLE AREA.
Please note that your last invoice amount was Rs.2720/- and current due in your account is Rs.0/-
It has always been our endeavour to offer the best services to you and We do hope that your disconnection is only temporary and you will join back the ACT FAMILY soon.
In case you have any feedback to our services, please fill in the feedback form on www.actcorp.in, or reply to [protected]@actcorp.com.
For more information visit
http://www.actcorp.in/
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