ACT Fibernet — Request for shifting connection has not been attended for more than 3 days

Address:

Hyderabad, Andhra Pradesh

Dear Sir, Please refer to my request dated July 25, 2014 to shift the BEAM Tel internet connection from A Block Flat 10 to H Block Flat 82, of Reserve Bank of India Officers' Quarters, Ameerpet, Hyderabad. However, you have not attended to my request even after 72 hours of the request. We have received a Repeat Call on the existing ticket. Ticket No : 13195743 Ticket Category :NSPFC Sub Category : NSPWB Ticket Date :[protected]:00:00 We will expedite resolution The connection was to be given into the bed room of the new premises. Your technician Shri Prasad who came to give the connection on July 25, 2014 was willing to give connection up to the box outside the flat H Block Flat 82 but not into the bed room through the concealed duct under the floor. There is a facility to drag the cable through the duct in to the bed room with out allowing the cables to hang on the walls which makes the newly renovated flat look shabby. Similar connections through the under ground duct in to the bed room were given in the Flat I- 97 and Flat K- 118 of the same quarters in the last week ended July 26, 2014. And therefore I request you once again to give the connection in to the bed room of Flat H- 82 immediately. If there is further delay in giving the connection please let me know and then I would request for cancellation of the connection. With regards, D. Solomon Samson [protected]