ACT Fibernet — rip off

Address:	560016
Website:	www.actcorp.in

My package is act blaze where i get a quota of 280gb per month. I pay it on 15th every month. My usage relates to checking emails and social networking which includes watching youtube videos. On 21st of this month my net connection ran slow and upon checking the fup status it showed exceeded. Since, it was a weekend and we wanted to use it for entertainment purposes, i added a flexybytes+ data pack for 50 gb worth rs 400. Today is the 24th and again it shows exceeded. How is it possible? Within 4 days 50 gb exceeded. Customer care is always busy. You can't talk to anyone. I seriously want to change to a different provider. From 15th to 24th - 280gb+50gb gone? Are you serious? I don't download movies. We watch on amazon prime and so far only one movie. So are you saying, if i watch one movie online, my entire data gets over? This is really crazy and i'm losing so much money every single month. 50gb for hardly 3 days is atrocious.