ACT Fibernet — They deactivated my account | |
I had an act account with account number being[protected]. On 1st September they deactivated my account for no reason. I desperately need my internet connection back. My prior registered mobile number is [protected]. My registered email ID is [protected]@gmail.com. Now i will have to pay registration fee of 500 or more yet again. Their service makes me want to tear my hair out. Was this information helpful? | |
|
ACT Fibernet customer support has been notified about the posted complaint. | |
 3 Comments | |
Comments
Even I'm facing the same issue. Suddenly from today I cannot log in to my act account. Though my internet is working but while trying to login it is showing that my mobile number is unregistered. Also trying to login with the user id and password is also leading to the same error. I checked with the chat bot in act self care site and it showed that my mobile number and user id both are unregistered. This is ridiculous. I'm going to launch a complain too.
Reply
Hi Nimhil,
Please share your account ID and city name below. We will look into this for you.
Regards,
ACT Fibernet
Please share your account ID and city name below. We will look into this for you.
Regards,
ACT Fibernet
My account ID is[protected] and my city is in hyderabad.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
4526
Pending
514
Resolved
2325
+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
View all ACT Fibernet contact information