[Resolved]  ACT Fibernet — Unable to provide new internet connection

Not able to complete a simple request of new internet connection.

They did feasibility check and collected payment on 1st day.

Now after 9 days they are saying they cannot install the internet connection box on terrace.

For connection on terrace they are asking for additional payment for different device.

Location: nagvarpalya, c v raman nagar
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Nov 10, 2016
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2016
ACT Fibernet Customer Care's response
Dear Valued Customer,

We are sorry for the inconvenience caused. Please share your contact number, complete postal address and E-Mail ID, we will check the feasibility and let you know.

Regards,
ACT Fibernet
Complaint comments 

Comments

ACT Fibernet have charged fully for disconnection period . How they can say they can charge without data usage ?

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