Air India — harassment by air india staff during flight from bangalore to san francisco

Address:	Bangalore, Karnataka
Website:	air india

Hi,

My ticket number[protected] and air line confirmation no: y6hwn. I was traveling from bangalore to san francisco on 16th december 2018. During my checking in of baggage and collection of boarding pass, i was harassed by air india staff who was in-charge (In black suit) by saying that passport needs to have 6 months of validity before traveling to usa. I was denied the boarding pass from delhi to sfo at bangalore, i was given boarding pass only for bangalore - delhi, and i was told to get my luggage at delhi and get the boarding pass to san francisco from there, i repeatedly requested him to check with the immigration officials before coming to any conclusions but he was adamant and very rude. I just has 2 hours of layover time between bangalore - delhi and delhi - san francisco flight and during the first flight was delayed by 20 mins. I suffered tremendously during my travel as i had to pick-up by entire checked in luggage at delhi and go to the supervisor at delhi and explained him the entire situation and i spoke to immigration official, i got confirmation that there is no such rule as passport needs to have 6 months validity, also when i entered usa customs and immigration i did not face any questions. But i was harassed and i had to undergo tremendous amount of hardship due to arrogant and misinformed staff from air india, i humbly request you to take necessary action against the erring staff who was leading the team (One person in black suit) that day and compensation for the stress and harassment i had to undergo, so that common public does not have to face these issues again. My email id : [protected]@gmail.com