Air India — Refund / Waiver of Cancellation Charges - Flight change due to Father's sudden demise

Address:

Vadodara, Gujarat, 390021

I had booked Air India ticket in August 2016 for my travel for date 7th January, 2017 thru Goibibo.

Due to sudden demise of my father I had to cancel this ticket and book new tickets on the same sector in the same flights/ same air line for date 16th December 2016 ( even at higher rates than my original booking).

I had flights for connecting sectors for onward journey with Indigo and Spicejet and they have given full refund.
I called up Air India customer care and they advised to route the request through Goibibo which I did.

However Goibibo informed me today that Air lines has declined my request for refund.

Prayer :
Since I had to rescheule my journey due to sudden demise of my father which was beyond my control and had even booked new tickets through same airline and even at higher price, I am requesting for waiver of cancellation penalty which Air India should accept as they will use the vacated seats for earning additional money any ways.