Air Pegasus Complaints & Reviews

I booked 2 air tickets on 5th Jul 2016 for travel from Madurai to Chennai (travel date : 14th Aug 2016).

MakeMyTrip Booking ID : NF[protected]
Airline PNR/Ticket No : X7PIR6

About a week before the travel, I got a call from MakeMyTrip informing me about the cancellation of the Flight.

Even though flight is cancelled by the airline, no refund is credited to my account till date and make...

Dear team,

I have booked two flight tickets via cleartrip on airpegasys on august 7th 2016 fromm trivandrum to bangalore. The tickets were confirmed, but on 6th august at last momment, air pegasys team called me and told the flight is cancelled and you will get full refund of ticket fare.

This was unexpected and i some how managed it because at the last moment i need to search for alternate traveling arrangements...

I had done the flight booking on Air Pegasus through Makemytrip. The details are mentioned below.

Makemytrip Booking ID- NF[protected]
Onward Journey- Bangalore to Goa. Date- Oct 28. Flight- OP-161. PNR- YGTI17
Return Journey- Goa to Bangalore. Date- Oct 31. Flight- OP-162. PNR- YGTI17

Total fare for 3 passengers= Rs 14, 259. This includes convenience fee of Rs 1050 charged by Makemytrip.
br...

I had booked a flight from GOA to BLR on 19/7/2016 with PNR no. IMQL1Z for date of travel being 17/10/2016 which was cancelled by Air Pegasus. Uptill now I have not received my refund nor any details about when the refund would be made. All incoming calls to the customer care numbers have been debarred, hence we cannot call and inquire as well.
I would like to know what best can be done against the airline to receive my money back....

Hi,
I did a group booking with Air Pegasus for 5th July 2016 and the airline did run the flight on that day as well next day 6th July. As they could run on first day I had to come back by Bus from Cochin to Bangalore and then spending an equal amount for Bus travel.
I paid 3 visits to Air Pegasus office in No.21/15, M G Road, Bangalore – 560001 which did not help me with any results other than false promise by customer support.br...

From
K. n. sharashchandra
Shubhodaya,
Hiriadka,
Udupi tq. & dt. – 576113
Ph. [protected]
E-mail: [protected]@gmail.com
To
Airpegasus,
Bangalore.
Regarding: refund of air ticket rpnr 4042xqz air line pnr *zztczo*
Dear sir,
I had booked air ticket on 22/07/2016 to travel from mangalore to bangalore on 12/10/2016 by air pegasus. but on 29/09/2016 i received...

I had tickets booked on Air Pegasus, but the airline cancelled their flights without any prior notice leaving us high and dry. Please refund the airfare

DWWN6O - TRV -BLR departing at 16/09/2016 08:30
879D03 - BLR - COK PEGASUS on 02/09/2016

I tried t contact their customer care center, but the number does not work. I saw a message sometime that they will refund airfare by Sept end, but this has not happened.br...

I had booked a flight from Bangalore to Trivandrum for travel on 15.08.2016 PNR- LM1GT6. However the flight was cancelled by the airline, and refund of full amount was promised by the airline.But I have not received my refund even after 3 months, despite repeated follow ups. Mails written to the airline are not replied and calls to their call centres are never answered.
Such behaviour is unethical....

Confirmation number: 3knksr

I contacted your call centre number many times but it was unanswered.

Please note no refund has taken place till to day. Your call center number or complaints and query number (Same number for all your services) is just ringing with announcements to wait and after 2 minutes disconnection with a "bye".

This is not acceptable situation. You cancel the journey and retaining...

Sir my pnr xbl2xv flight 0p 122 cancelled due to technical reasons 0n 1st oct 2016 after several remainder air pegasus helpline sent message refund credited in mmt but mmt told that after 14 days air pegasus not refunded also not credited in mmt account the i sent complaint to air pegasus but no response so i humbly request you to solve this matter rs 3244 but mmt told that during august air pegasus going to cancel i book complaint mmat augusu...

Last month I booked a flight from Madhurai to chennai with confirmation number 2JRGFQ for 8th Oct 206. I still not received my refund as you cancelled the flight.
I am trying to reach on phone and no one is picking. No one is responding back to my emails. Can I know when I will get my refunD. Hope this company is not closed???

Can someone help me to know the escalation process....

Hi team,

I have book a ticket on 13th september from goa to bangalore in air pegasus airlines via clear trip.

On 29th august month i received a flight cancellation message form air pegasus. At that time i called and spoke with the air pegasus customer care,
They assured you will get a refund with in 10 days.

But still i have got any amount from the airlines also clear trip peoples are...

I have booked four tickets for travelling from kochi to bengaluru on[protected] through air pegasus flight no. Op110. The airlines on a later date cancelled the flight and even after three months, i could not receive the refunds. Like me, there are so many others waiting to get their hard earned money. What is this happening? There's no instrument in india, who can take up the case and get the refunds to genuine passengers?...

Dear Guest,
Your booking : 1PDKAM for the following flight segment has been rescheduled.
BLR -TRV departing at 05/06/2016 22:00

You are eligible to reschdule your flight to a future date or cancel to avail refund as per your booking terms and conditions.

Contact our call center @[protected] or login to our website http://www.airpegasus.in for details.

We apologise for the inconveince...

I also booked a ticket from bangalore to trivandrum on 28 july 2016. The flight was cancelled by air pegusus, which they are doing frequently. They assured me that i will get full money back. I has been 3 months and i didnot get my money back. I have tired of calling the customer care of air pegasus; nobody attend the call. Air pegasus is a biggest cheating airline, who has taken money from so many customers and cancelled the flight after...

I have booked seven tickets from mangalore to madurai via bangalore for the month of december. They have canceled all the four flights and the customer care doesn't even bother to receive the calls after repeated attempts for more than a week. I want the refund immediately as they have canceled it and mentioned it as technical issues. I have attached the details of all the tickets.. Thanking you in anticipation.
Confirmation no are...

Hi,

I have booked a flight ticket from madurai to chennai in air pegasus. Following are the ticket details:

Booked date : 09 jul 2016, sat
Travel date : 22 aug 2016, mon
Air pegasus pnr : ito9rv

Unfortunate i got a mail like my flight got cancelled on 10 aug 2016.
So i also cancelled my ticket on 11 aug 2016 (The next day i got flight cancel mail) due to flight non-operational.br...

I reserved one seat for my son from air pegasus flight from mangalore to bengaluru on 16th jan. 2017 had confirmation number rxmraw.

On 30th september, 2016 received an email from company informing us the cancellation of the said flight. as my son is also booked from bengaluru to new delhi (connecting flight) on 16th january, 2017 itself, we had no other option left but to cancel the ticket booked with the airline and booked...

Hi All,

I have booked tickets in Air Pegasus flight: OP-110 on 22/05/2016 which is due to fly on 18/09/2016 at 6:50 PM IST from Cochin to Bangalore. I booked tickets 4 months back. I got only a message two days before the flight departs saying it is cancelled due to technical reasons. A number was given to call[protected], when called, it took nearly 15 minutes to connect them.When enquired about the reason of cancellation,...

I received the communication from mr. Naveen of air pegasus from hubballi airport on 13th june evening that my flight no. Op-118 from hubballi (Hbx) to bengaluru (Blr) has been rescheduled for tuesday 14th june 2016 from 0840 hours to 1345 hours, i directed mr. Naveen to cancel my reservation and claim for full refund. Pnr no. Is 3fr6m3. I was informed by mr. Naveen that the reservation has been cancelled and process for full refund of rs....