Air Pegasus Complaints & Reviews

I have booked a ticket on 10.06.2016 for travelling from trivandrum to bangalore on 22.08.2016. (M718q6). The airlines were generous enough to send an e-mail 2 days before, intimating cancellation of flight. When contacted they informed that refund will be credited to the account within 7 days. Till date i have not received any credit in my account....

I booked my flght on sept 9 with airpegasus airlines..
Ixm - blr departing at 09/09/2016 12:00
My booking id - 2ik7f9... They did nt refund till now.. There is no responce frm their customer care also.. Plz help evryone to get their money back...

Mail from their website:
Dear guest,

Your booking : 2ik7f9 for the following flight segment has been cancelled due to unavoidable reasons.
br...

I have book the ticket for diwali on 27-oct-2016 from bangalore to madurai via make my trip from the air pegasus air line. The ticket is cancelled by airlines due operation issue on 25-aug-2016. But still they have not refund the cancellation amount (Rs.5800). This is really big cheating from the air lines. If they hold the amount for 1lack ticket, that will be come around 5 to 6crores with out any interest they gating this much for there...

On june 9 as you might know my flight to madurai was in morning 10:30 they cancelled the flight 24 hrs prior, i called them and asked them now what to do, for that they have arranged another flight in the evening 16:20
I have waited in the airport with my family for 6 hours then they just kept on rescheduling the flight up to 20:00 finally they cancelled the flight at the last moment. Now you tell what was my condition at that moment?...

Dear team
Had booked 10 seats from chennai to ixm theconfirmation number: rc6q0by cancelled the flight last moment through air peagusus we have got the intimation at the last moment o we had to make the alternate arrangement

After cancellation of flight air peagus ha failed to pay the refund we hav
E been calling the call centre but no one is replying the phone

So kindly look in to the matter...

Hi team,

The airlines air pegasus sent sms to my phone saying that due to technical issues the flight has been cancelled. Cleartrip asked to contact air pegasus for refund and no response from air pegasus when dialed [protected]. Pnr 9ez8un
Trip id : [protected]
Madurai to bangalore sun, 07 aug 2016
Airpegasus op-122
Ixm 21:30 22:45 blr rs. 10, 116...

Had booked 2 tickets on air pegasus flight 110 for 30/07/2016. Airline send a message less than 24 hours before due departure time saying that flight has been cancelled. I had made the booking many days in advance as i was returning to bangalore after undergoing a medical surgery in kerala.
In the end i was forced to book an alternate flight at an exorbitant price and i am yet to get my refund from air pegasus till date....

My flight was cancelled from bangalore to mangalore on 5th september 2016 and email was sent regarding cancellation from air pegasus to cancel or modify the ticket.

Tried calling the customer care 100 times for many days, no response. Moreover, when i tried cancelling the ticket i was charged 1500 inr how outrageous. This is a fake company and must be sued.

I will raise a complaint in consumer court plus will...

I booked a ticket from mangalore to bangalore for 3rd september.. At last moment d flight got cancelled.. The same problem my frnd faced. Its a cheat company. Simply later i have to pay extra for other booking. If the company cannot manage just stop the company... Stop eating money of customers n cheat them.
Customers book dis stupid air pegasus getting attracted by their cheap prices.. Its a cheat to scam customers....

Booked two tickets from bangalore to madurai on july 27th 2016. The flight was cancelled at the last moment and there was no refund processed. No response from the airline. I want to file a consumer case against the airline. Airline say they have refunded but makemytrip through which i booked the ticket say they have not received the refund yet. I want severe actions to be taken against the airline....

I booked 2 tickets by air pegasus from goa to bangalore on 13 june 2016. The date of journey was 24 july 2016 and the airlines sent a message, mail and called saying the flight has been cancelled. I have not yet received any refund from the airlines. They do not receive calls at their call center at the number provided on the website[protected]. I had made one of the bookings through cleartrip and when i called their helpline, cleartrip...

28/07/2016 - 16.00 pm its my travel date . Im plan to travel madurai to chennai . Im booking airpegasus flight via make my trip services . ..But that particular date that flight announced non-operational purpose to cancel all flights. I got information that day afternoon 15.00 pm ill cancel & apply the refund procedure .. Still date 22/08/2016..Still also that particular persons not process my refund amount...Make my trip ticket booking id...

This is the letter i have sent to the air pegasus manager

Dear manager of air pegasus,

I booked my tickets from banglore to hubli and hubli to banglore for 4th of september 2016. I was informed that your flights will be operational from 15th aug but it isn't still now. I again called up and asked that i booked morning tickets, i was informed from hubli air peag that it won't operate in morning, no flight will...

The most ridiculous airline i have ever come across till date.
They cancel the flight and give some number informing that we can call the customer care for cancellation/enquiries, but no one answers the call.

We are made to wait for 15 - 20 minutes and then the call gets disconnected automatically.

What sort of service is this???

I am gonna post about this on all he social networking sites...

I have experienced twice the wrath of this airline company. My request, never ever book flight with this firm whatsoever. The only attractive thing is the flight rates of this, which will eventually at end be cancelled with their so called "technical reason" which is actually their own mismanagement of business. I have proofs to support my claim that i have missed 2 connecting flight due to these people. They take shelter with the term of...

I have booked my tickets through makemytrip.com for Air pegasus for travel to cochin from bangalore. the ticket was booked on 10th May. they offered the cheapest tickets for the date of travel i.e. 6th Aug and return on 7th Aug.
the air pegasus team just called me half and hour back and informed that the flight has been cancelled. now the ticket rates have become double. how is anyone supposed to get tickets at the last minute. one...

I booked 4 tickets with air pegasus for me and my friends. The flight op-124 was scheduled for 3rd jan 2016 from maa to blr. It was cancelled and we were notified on 31st dec and 3rd jan. Since i was unable at that time i contacted customer care in mid january, and was assured the full return will be made in cash or reward points, whichever way the payment was made. On 27th feb, i contacted my bank that why that refund not in my credit card...

As per the details provided above i booked a flight in air pegasus to travel from bangalore to hubli on 29.05.2016. Flight no. Op 111, pnr no. Cmkt6h. The flight was cancelled by the airline but no advance information was provided either by airline or by make my trip. I came to know about the cancellation of the flight only when i reached the airport to board the flight.

Even thought flight is cancelled by the airline no refund...

Copy of the feedback given to the airlines - Air Pegasus

Hi,

Have been trying to travel with Air Pegasus for the past 3-4 months. Due to the cancellation of services (and too late services), some of my money has to be reimbursed.

Please reimburse the following at the earliest:

PNR No. Travel Date Time Amount
LJ328C BLR-TRV 25/03/2016 18:10 Rs.1584
3W2KGD BLR-TRV 18/03/2016...

I have booked flight ticket on 6th February 2016 from Mangalore to Bangalore travel dated 18th March 2016.

The booking has been confirmed and i have received the invoice also, but my ticket has been cancelled on 15th March saying cancelled for operational reasons and there was no compensation, the customer care were rude not willing to help us. I had a onward International flight from Bangalore and when i had to rebook from...