Air Tel — Xsafe cameras not functions since last two weeks [July 3rd 2025]

1. Xsafe cameras went to off mode due to change of wifi password by Airtel wifi team
2. Wifi Team told me that Xsafe team to be called to change the password in cameras [Active defence]
3. Accordingly I called the Xsafe team and lodged a complaint on July 3, 2025
4. Till now no one turned up to rectify the issue.
5. every day I used to call Xsafe team, they say that our technician will visit and rectify
6. As Airtel Xsafe team is not turning up I got 2 cameras disconnected out of four Active defence cameras I have. Even then they did not turn up to rectify
7. now the situation is two Active Defence cameras are not functioning
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Airtel customer support has been notified about the posted complaint.
 
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