Airtel Customer Care
Bharti Airtel Ltd.
Customer satisfaction rating: 28%
Submit a Complaint
37997
COMPLAINTS

Airtel Customer Care

Bharti Airtel Ltd.

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Address
20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
6084
down
2185

Phone:
Phone:
up
3097
down
1276
+91 11 4266 6500  [Head Office]
up
1322
down
696
+91 11 4666 6100  [Head Office]
up
756
down
523

Additional info
Customer satisfaction rating
28%
Complaints
37997
Pending
6394
Resolved
8828
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Airtel Complaints & Reviews

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Airtel — a$ tfarot

 Sachin1328 on Apr 16, 2018
Hi this is sachin an airtel user since last 10 years from last few days i m getting msges from a$-tfarot dat [call cost is 0.00 duration 10.30 bal. 0.00] this msg came twice or thrice in a day and at dat time i m not at all using my cell den also i m getting dis kind of msg. I m worried dat my cell no. Is been hacked or something, so plzz help me out n get me out of dis problem n also block all the telemarketing msges, i dont want any of dat....
Complaint comments  Read comments Complaint category Business & Finances

Airtel — airtel tower sanctioned - payment asked for personal name -reg

 Velumani Krishnasamy on Apr 16, 2018
Kind attention mr. Gopal - ceo
Kind attention mr. Sunil bharti mittal

Respected sir,

I have received a call from mr. S. Ashwin on 5..2018 ([protected]) to offer air tel tower proposal and asked for me to sent my id proof like aadhar card, pan card, voter id, ration card, bank pass book front page and land documents submitted by mail info. Airteltower09@gmail.com.

Again he called you land selected air tel tower commissioning, i feel very happy. Again he called me to pay rs.3000/- only for swapna for doucments
Charges a. C. No:[protected],...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — network issue poor network

 vikram panjwani on Apr 16, 2018
Dear vikram,
Greetings from airtel!
This is in reference to you mail informing us about call drop issue faced on your airtel mobile numbers [protected], [protected], [protected], [protected].
As discussed on [protected], the issue regarding call drop has been addressed to the concerned team.
However, we can check that 3g/4g coverage in your area is good, therefore, you might be facing intermittent issues.
We would like to inform you that there is a 4g site under up-gradation in your area and it should be on-air very soon. This will enhance your network experience.
Complaint comments  Read comments Complaint category Internet Services

Airtel — refund of activation fee of inr 500

 AnKuR NeGi on Apr 16, 2018
Hi team,

On feb 2018 i paid inr 500 for broadband connection in my area for 40 mbps plan, but after some days airtel people said that they can't provide 40 mbps plan in that area, so i asked for refund. I'm still waiting for my refund money but no step has been taken.
I have already raised complain that has been closed, please take the necessary steps.

Airtel acc no:-[protected]
Request number:[protected]...
Complaint comments  Read comments Complaint category Broadband

Airtel — complaint about 1.5 data per day

 meer shahbaz on Apr 16, 2018
I had done my airtel recharge my no [protected] of rs. 149 for 28 days in which i am getting unlimited calls, 1.5 gb per day, 100 text messages per day. But you give me only 1 gb per day but as my offer i have 1.5 gb per day.
In future i will never get this problem airtel. As comparatively jio is the best.
Airtel is the fraud connection...
Complaint comments  Read comments Complaint category Education

Airtel — not ported my no 7800011109 from airtel to jio

 svsachib on Apr 16, 2018
Dear sir/ma'am

I have given the request of portout to jio from airtel 3times but i still not resolve my problem they are i mail mark to both companies they are saying that u are not older than 90 days in previous operator airtel but i have completed more than 90 days kindly do needfull details given below
My mobile no -[protected]
Name - sachin verma
Last request is given on 21st march 2018...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — lifestyle service automatically activated

 ravindrabhasme on Apr 16, 2018
Sir
This morning i received message at 4.24 am that lifestyle service activated and rs 35 deducted, on my airtel mobile [protected] (Ravindra bhasme)
I immediately deactivated this service as this service was not activated by me.
Please refund my money immediately.
Txn number-n[protected]
I hope airtel will refund my money to continue as ccustomer
Thanks...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — balance deduction for namkeen pack.

 Ganesh Waditke on Apr 16, 2018
Got a message from airtel on 4
16th april 2018 1:53 am mentioning that namkeen pack services has been activated on my phone for 3 days and they deduct 15 rs from my balance for a 3 days and this would be automatically renewed after 3 days. This is very cheap trick to earn money.

My concerns are
1. What is that service all about
2. How did the value added service got activated without my consent...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — masti pack activated without consent

 akantyg on Apr 16, 2018
4:45 am in the morning my balance was deducted by 49 in the name of mastipack which i nevee subscribed. Is this some kind of joke. What makes you think it is okay tto deduct money without even asking. Is this some new way to earn money by cheating people. Please rectify it as soon as possible. This is very wrong airtel is becoming one of the worst networks due to frauds like this...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — not received upc code

 dalvi.siddhant5 on Apr 16, 2018
I had requested upc code of my airtel mobile no [protected] via sms to 1900 since i wanted to port out of airtel due to poor network coverage in my area.

But still i haven't received upc code, i had also talked to customer care executive but didn't help..

Airtel is getting worst day by day, didn't expect such cheap behavior from airtel, totally frustrating....
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — not getting the services which is committed

 Incredible India on Apr 16, 2018
Dear sir,
When i got a call from airtel for port in, they will commited me no data charges will be applied when you see ipl matches from airtel tv. I know that only subscription is free from airtel then i will ask minimum 5 times but they continusly saying will confirmed no data charges applied when you surfing the same, if you don't trust me then ask my senior also. Now i am not geeting the service. That is the calling no, date & time when i got the call [protected], 11/04/2018, 12:44 pm.
When i called in customer care for the same the will disconnect my call (Calling time 12:15 to...
Complaint comments  Read comments Complaint category Internet Services

Airtel — billing system totally fake

 ihelpdesk on Apr 16, 2018
Airtel Billing system is totally fake. as according to my plan 399. National Roaming was free but airtel charged very great amount I was shocking to see my bill detail include with international sms charges but I never use to international sms these are total fake charges.

use karo ge toh such pata chle ga

air billing totally fake....
Complaint comments  Read comments Complaint category Business & Finances

Airtel — delay in upgrading the services from 3g to 4g

 prasanna thomaala on Apr 15, 2018
On 140418, i completed the formalities to upgrade my
Mobile no.[protected] of airtel thru a mobile store at tirupati from
3g to 4g.
And in confirmation to that, i received a message from the airtel service provider also. But till now, they not only didn't upgraded the services of 4g, but blocked the services of 3g also.
An account of this, iam experiencing a lot of inconvenience. Please look in to the matter immediately and do the needful

Thanking you sir...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — balance being cut without prior requests

 liza ptolemy yendrembam on Apr 15, 2018
Airtel services like gamearena and lifestyle have been activated on my phone without giving any prior requests. My balance was rs114 but because of all this nonsense it has been reduced to rs14. Can airtel stop cutting my balance without sending me any requests first and at least do me the decency to refund my balance back to its original number. If you don't want to loose a customer than take action quickly....
Complaint comments  Read comments Complaint category Unauthorized charges

Airtel — direct action plan

 Vidya Kanade on Apr 15, 2018
Yesterday[protected] one massage direct coming, you have activated CINEMASTI and Rs. 15 less in main balance. Today I call to customer care[protected]@10 pm but Mr. Deepak not properly talk. I ask to he, why activate directly cinemasti pack he said sorry I have deactivated this pack. and massage coming your cinemasti pack deactivated, but I ask to he why should less my Rs. 15 I have returne refund, he said not possible. and roughly talk to me so I complaint airtight and Mr. Deepak. I also attached files activated pack and call to customer care so please take action. I wait....
Complaint comments  Read comments Complaint category Internet Services

Airtel — my airtel mobile number issued to another person

 starks on Apr 15, 2018
I used that airtel sim for 5 years recently i did'nt use that sim for calls
I used that for verfication perpose for bank, atm, online transactions, gmail, etc,,
But airtel suddenly blocked my sim and they issued my number to the another person!! They even not gave any sms alert!! They have my proof and adress but they not inform me!!
Im hasitated of airtel company behaviors!! Because

Its a senstive and its very personel thing of a person in country!!
What can i do now!! My every verifiycation are lost!!
Now anyone can misuse my identifiaction!!
Complaint comments  Read comments Complaint category Telecommunications

Airtel — cheating old customer

 Yashagr1234 on Apr 15, 2018
Airtel is cheating all its old customer by charging more for a offer. And that same offer is given at less price to new coustomer and to those customers who doesn't recharge Airtel number.

I m having many Airtel sim in my family out of which some are 10-12 year old Airtel customer but they don't get any special offers and when we complain that u only provide offer to new coustomer and not to your old coustomer they just simply say sorry and say when we will have offer for you we will provide you.

I just want to ask you that when will I get an special offer....
Complaint comments  Read comments Complaint category Telecommunications

Airtel — unauthorized service addition gamepind

 Suryanarayana Varanasi on Apr 15, 2018
Airtel without my authorization activated GAMEPIND service and charged me RS 30. I never requested this service. They should immediately stop this service, refund my Rs 30 and in future stop automatically adding services unless specifically requested. My efforts to contact Airtel directly have not been successful...
Complaint comments  Read comments Complaint category Online Games

Airtel — worst network, false advertisement

 Ishanet Solutions on Apr 15, 2018
Hi there, i am barun kumar, my mobile no is 966167*86. Its breaking my neck very day. I have recently moved from jio to airtel for better network but its my biggest mistake. I al2ays get network problems. Even slow internet and disturbed voice quality. I must say vodafone is better. Please book complain against the this so called 4g network....
Complaint comments  Read comments Complaint category Telecommunications

Airtel — port in request from aircel to airtel

 nitishakz on Apr 15, 2018
I applied for mnp ([protected]) from aircel to airtel on 19mar upc dd275326 on 8 april i got to know that request is rejected reason unknown & then i applied again on 12april & on 15april i called 198 they said it is again rejected bcoz i have applied for this with multiple providers.
How is that possible its been more than a month & i am harassed mentally and physically both making rounds again and again to their store.
Please do something asap

Nitish kumar
Nitishakz99@gmail.com
[protected]...
Complaint comments  Read comments Complaint category Mobile Service Providers

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