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Airtel Complaints & Reviews

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Last updated May 19, 2022
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Airtel reviews & complaints page 8

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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel — Connection Cancelled Late Refund over 28+ Days

Hey!

I'm registered 25 March Airtel XStream new connection by employee "Prabhat Kumar Mobile Number +91 [protected]" but after 2 days 27 March he called me your connection cancelled and refund your amount ₹2829 within 7 days reason is long wire connection but I'm not received my amount today 23 April or employee "Prabhat Kumar" and "Susant Mobile Number +91 [protected]" their office member not attend my call and also no text...
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As my recharge got expired, i have recharged my airtel prepaid from airtel app, however money got deducted from Paytm wallet but recharge was not successfull
Transcation ID : [protected]
Order ID:[protected]

I have performed recharge again with UPI ID, then also money got deducted from my ICICI, but recharge was not successful
18 Apr 22 UPI/[protected]/UPI Transaction
Could you please help...
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On 13th april 2022 i booked airtel xtream fiber and the next day engineers came and told that connection is not their in our location and they told that i would be getting a refund.
But i had not got any response yet.
Please help me get my refund.
Airtel customer support has been notified about the posted complaint.
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    I accidentally recharged a wrong mobile number Instead of my number, I used Airtel website and paid through amazon pay, they suggested to contact operator and I have written an email as well and didn't got any replies. The text services says that “you are not authorized to use lapu reversal service. Please contact to circle coordinator.”
    Wrong recharged number:[protected]
    Right rechargeable number:[protected]
    Transaction...
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    I accidentally recharged a wrong mobile number Instead of my number, I used Airtel website and paid through amazon pay, they suggested to contact operator and I have written an email as well. The text services says that “you are not authorized to use lapu reversal service. Please contact to circle coordinator.”
    Wrong recharged number:[protected]
    Right rechargeable number:[protected]
    Transaction ID:[protected]
    Recharged...
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    I accidentally recharged a wrong mobile number Instead of my number, I used Airtel website and paid through amazon pay, they suggested to contact operator and I have written an email as well and didn't got any replies. The text services says that “you are not authorized to use lapu reversal service. Please contact to circle coordinator.”
    Wrong recharged number:[protected]
    Right rechargeable number:[protected]
    Transaction...
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    I had recharged my mobile number +91 [protected] via airtel upi for Rs. 479 on 25th February 2022 and received an SMS of paymet of Rs. 479 has failed with Order Id:[protected] and Transaction reference[protected] and it's been two months I haven't got my money back and more over in airtel app in airtel upi transaction section it is showing a payment has been intiated but nothing is happening it is showing from 25 th of February....
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    I have mobile number [protected] and I have been trying to update my email address- [protected]@gmail.com on that number for past 10 days. I have tried calling the customer care multiple times, followed the message process told by customer care executive and send emails to get no reply. Not sure how this small thing can be done without so much delay and inconvenience....
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    Sir,
    This is brought to your notice that the internet at 0172, 4118600 has been getting disconnected frequently since the time we got the connection. On registering the complain on the airtel app, it has been showing 48 hrs status since five days. Even after registering our complain on nearby airtel store at sector 27, chandigarh, no technician has contacted as so far and no one is even picking our call. It is very unfortunate to...
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    I wish to bring your notice that there is a airtel broadband junction box infront of my main gate. The junction box was installed without my knowledge. The installation of junction box is such that it is infront of house. Now the junction box is causing a lot inconvenience to me. So you are requested to remove or shift it within week after that we will not responsible for that....
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    I did a recharge on a wrong number and i want it to reverse it to the right number the recharge amount was 719 pls help:(
    Airtel customer support has been notified about the posted complaint.
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      I recharged to an airtel phone on 15th April for a sum of 2999 and it never got applied but my account was debited for the same.
      Airtel customer support has been notified about the posted complaint.
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        It's been 10 days since I applied for a duplicate sim n still not activated, customer service isn't responding, . That's my only number I use daily, every bill payment is pending because of it. Very poor service...
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        I was on airtel prepaid before. Video call quality on WhatsApp was very slow. Airtel gallery guy told me that switching to postpaid will increase speed. But I don't see any difference. Please reach out to me on email. I will provide more details for you to debug.
        Airtel customer support has been notified about the posted complaint.
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          Hello,
          Airtel India I would like to know why you are not issuing a replacement of the sim (Phone No - [protected]) stopped working suddenly.
          I am out of the country and it has been more than 4 months I am not able to use my number and my Indian bank accounts too.
          All documents and papers work are already submitted at the Kolkata office. Many Msgs are already sent to you on Twitter & Facebook DM but there is no response...
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          Hi,
          I have applied for port in to AirTel from my current network BSNL on this number [protected]. After the timegrame mentioned the old sim lost network and now when I am inserting airtel sim, it is also showing no network. It has been more than 12 hours and still now no network is available with new AirTel sim.
          Please fix this problem as soon as possible
          Airtel customer support has been notified about the posted complaint.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Airtel — No pick up of Router and Dish even cancellation since December 2021

            I had cancelled my Airtel Postpaid Broadband connection back in December 2021. This includes my broadband and the Dish since there was an offer to recived free installation on opting for dish as well. After a couple of Hassling calls I was told that my device and assets would be picked up in month of January 2022. They are lying in my house till date without any engagement from the staff. Moreover I just received a call yesterday from the...
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            I mentioning it again and I have explained in my last mail as well.

            I have already got my details provided at Mohali phase 3B2 - Airtel shop to Pawan and Parwesh ( Airtel Representatives) in the month of January 2022 so there is not question of providing them again for already activated eSIM.

            The issue is that eSIM has stopped working as it was in the month of February for 2 weeks but then it stopped after that...
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            I am a customer using your broadband and mobile connection under Airtel black.i have this connection few months back in which airtel executive came and confirmed the postpaid plan 499/- that maam you will get only bill of Rs 589 under which one mobile and broadband will work.but when the bill came it was 1239 Rs of one month.As the bill the executive has cheated me .so, please help to waiver out the rest amount except 589 so I can exclude...
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            I have been using the airtel postpaid 999 plan since long time and suddenly my billing amount being increased 300 while enquire customer care about this they were clarify that the plan has been revised and you will be charged extra 300 every month. I was really surprised and how could they change my plan without mu knowledge....
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