Submit a Complaint
Claimed

Airtel Complaints & Reviews

www.airtel.in
2.1
Updated: Jan 15, 2026
Complaints 54733
Resolved
21975
Unresolved
32758
Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Airtel

Airtel reviews & complaints page 8

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
Chethan4947
from Bengaluru, Karnataka
Dec 14, 2024
Report
Copy

Worst airtel network coverage issue

Address: Rajaghatta( V&P). Doddaballapur TQ. Bangalore rural (D)- 561203
Website: Aitrel network issue

We are facing network coverage issue from last 4-5 days in our village .Since we using Airtel connection from 10 years we never this network issue. worst airtel network issue is facing .
so kindly look into this and resolve on immediate basis ....
Helpful
Found this helpful?
Write a comment
Report
Copy
G
G.A. Jhagan
Dec 13, 2024
Report
Copy

Frequent wifi issue

Address: Medavakkam

Hi,
I am Jhagan from Babu Nagar Medavakkam (600100). I am facing frequent wifi issues. Atleast 1-3 days in a month I am facing this issue. Currently my network is down since 12-dec (11:30 PM) . Attaching the screenshot.
I am just getting the automated message every 3 hrs that some technician is working on it. Adding to this there is no proper IVR to contact the customer care directly(Dialled 121) . Finally I connected with...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
R
RAJA MADHAV JAYAKRISHNAN
Dec 8, 2024
Report
Copy

Amount of recharge debited twice

Address: KESHAVAM PANDAMANGALAM ROAD KOTTAKKAL, MALAPPURAM, KERALA

I had attempted to recharge my airtel account ( Number - [protected]) on December 3rd, 2024, 8:03 AM through my GPay account. The payment had started but the recharge process was show failed. But my bank account was debited anyway....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Achindra Bhatnagar
Dec 5, 2024
Report
Copy

Refund Request Due for 4 Years

I closed my Wifi connection for Airtel Number [protected] and Airtel Account Number [protected] in 2020. A refund was issued by cheque and was delivered to another mail box that I accidentaly discovered while following-up with Airtel for missing refund.

I have been asking Airtel to issue another cheque (same address), transfer online to bank (cancelled cheque mailed) or to my linked phone number ([protected]) that has not changed...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravina Rajpoot
Dec 4, 2024
Report
Copy

I had WiFi connection of Airtel [protected]_wifi installed in December 2023 at Bhopal. Since I had to shift to new place (work related) I asked to disconnect the WiFi and take the router back. But non-such response has been given by the team. Customer care is not resolving my problem. They are just transferring calls here and there. They are not providing any option in there designated app to disconnect and returning the router. I have been receiving calls only from customer care and they are like promoting to have new connection. I came back and had new connection, tried to shift or transfer the same connection. But wasn’t assisted for the same. Since they have such a bad service I have been trying to disconnect the my present Airtel connection[protected]_wifi. But they have been giving me the same response. Kindly help regarding the issue, I shall be grateful to you
Thanking you
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    ArunKannan08
    from Bengaluru, Karnataka
    Dec 4, 2024
    Report
    Copy

    Address: Madiwala, Bangalore

    My self Arunkumar I requested for airtel broadband connection on 30th November 2024 and paid Rs.2355 but after that still installation is not happen for me when I check this with customer service centre there is no proper reply from.

    Now I don't want this connect at all if they assist me how to cancel the order and proceed to refund will be helpful for me

    Product id : 4UWAV5WHJ3
    Receipt no :[protected]
    Airtel customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      U
      udhaya 7
      Nov 29, 2024
      Report
      Copy

      Amazon prime not visible

      Address: SF,102, KASIPALAYAM,NALLUR,TIRUPPUR

      Hai sir,
      I recently recharged my number [protected] with the ₹1199 pack, which I believe is eligible for Amazon Prime benefits. However, I'm unable to view the benefits on the Thanks app claim portal.

      Could you please assist me in resolving this issue and updating my account to reflect the Amazon Prime benefits?

      Thank you

      Sincerely,
      Udhayasankar
      [protected]...
      +3 photos
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      N
      Nicky_rao_99
      Nov 24, 2024
      Nov 28, 2024
      This thread was updated on Nov 28, 2024
      Resolved
      Report
      Copy
      Resolved

      airfiber cancelled - refund pending due to device return - pickup not arranged by airtel

      Address: Noida, gurgaon

      Wifi - [protected]. The internet speed is poor and there's no connectivity 95% of the time. I'd raised a request on nov 18th and no one came to fix till 24th.
      I'd cancelled services with them on nov 22nd and my refund is pend8ng because return of router and modem is pending and no one is coming to pick up the device.
      I want my return else I will file a case of harresment cuz I have been raising request since the day its been...
      +3 photos
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy
      K
      Kowsalya Pravinkumar
      Nov 18, 2024
      Report
      Copy

      unresolved network issue and unprofessional service

      Complaint Details:

      Issue Summary: Network outage, unresolved service requests, and poor customer service experience.

      Date of Network Disconnection: November 12, 2024.

      First Service Request Number: [protected] (raised on November 12, 2024).

      Issue Reported: Unplanned network outage.
      Promise of Resolution: The issue was to be resolved within 3 hours, but service remains disconnected.br...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      S
      Sony1111
      from Bengaluru, Karnataka
      Nov 14, 2024
      Report
      Copy

      Wynk app not working as promised in subscription

      I am writing to bring to your attention an issue I am facing with the Wynk Music service, which is included in my Airtel mobile subscription for my phone number. Despite having an active subscription that is valid until May 2025, I am unable to access the service as promised. The music streaming is not working on the app, as well as I am not able to use the download features.
      In May 2024, I had opted for Airtel's ₹2, 999 prepaid...
      +2 photos
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      V
      Veda18
      Nov 10, 2024
      Report
      Copy

      Non refund of deposit amount

      Dear Sir/Madam

      DTH Connection No: [protected]

      I was using Airtel DTH since many days and stopped using it for some reason. Since then, we have received many calls from some number in Mumbai requesting to recharge. Until now, it is fine as every company can make some steps to enhance their sales. But, today morning we received a call from Mumbai landline and they informed us that, we will send our person and take...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      M
      mmanisha182
      Nov 8, 2024
      Report
      Copy

      I have done recharge in my airtel sim, money is debited ,transaction was successful but recharge is not activated

      I have done recharge in my airtel sim, money is debited, transaction was successful but recharge is not activated even after 4 days and did not receive any confirmation message from airtel...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      J
      Jagrukvasi
      Nov 4, 2024
      Report
      Copy

      I am continuing to receive someone else's Airtel postpaid bills.
      The company does not pay any attention to the complaints they get even at the appellate level. What kind of corporate company is this? Imagine TRAI having to tell them how to resolve this.
      Below is the subject line of the email sent to appellate.[protected]@in.airtel.com on April 21, 2024.
      Fw: Bill for your Airtel Mobile 97971XXXXX - April'24.
      At least act on it now Airtel!
      Airtel customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Snlee
        from Gurugram, Haryana
        Nov 2, 2024
        Report
        Copy

        Mail login

        Greetings,
        My issue is regarding the Login of the Email Address, "[protected]@airtelmail.in", that used to be actively logged in through the website, airtelmail.in, but due to its closure, I have no access to the email ID. This email ID's password and credentials are needed by me as many emails regarding work are still being sent to this particular Email Address and I need to view it.
        It would be extremely helpful...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        A
        asadak
        from Kolkata, West Bengal
        Oct 31, 2024
        Report
        Copy

        Internet Issues with Airtel

        Address: Bharti Telemedia Ltd, Infinity Building, 7th Floor, Sector V, Salt Lake City, Electronics Complex, Kolkata, 700091

        Respected Sir, Madam,

        I am an Airtel Broadband user with the below details.

        Name: ASMIT ADAK
        Current Address: 8/2/116 Arabinda Sarani, HMV, East Kamalapur, North 24 Parganas, Kolkata, West Bengal, 700028.
        Pin code: 700028
        Plan: 999 WiFi_200Mbps
        DSL Number:[protected]_dsl
        A/c Number: [protected]

        I have raised disconnection request stating that post 4th November,...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        A
        asadak
        from Kolkata, West Bengal
        Oct 31, 2024
        Report
        Copy

        Wifi/BroadBand

        Address: Bharti Telemedia Ltd, Infinity Building, 7th Floor, Sector V, Salt Lake City, Electronics Complex, Kolkata, 700091

        Respected Sir/Madam,
        I am an Airtel Broadband user with below details.

        Name: ASMIT ADAK
        Current Address: 8/2/116 Arabinda Sarani, HMV, East Kamalapur, North 24 Parganas, Kolkata, West Bengal, 700028.
        Pin code: 700028
        Plan: 999 WiFi_200Mbps
        DSL Number:[protected]_dsl
        A/c Number: [protected]

        I am not able to use my broadband since 12:32 PM 30th October, the resolution...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        A
        Ahsih
        from Thrissur, Kerala
        Oct 29, 2024
        Report
        Copy

        There is no data packs available which has a validity of existing plan. Every data pack validity ends in one month.
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Premsingh nayak
          Oct 28, 2024
          Report
          Copy

          Incorrect Billing for Airtel Black Service

          Dear Airtel Support Team,

          I am reaching out to address an issue regarding my account. I recently received a message indicating a pending amount for the Airtel Black service, but I have not subscribed to or authorized any such service on my account.

          I have been wrongly billed for Airtel Black. I do not have this service active on my account, and I request an immediate correction to avoid further charges or complications....
          +1 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          S
          Sunny131
          from Gohana, Haryana
          Oct 28, 2024
          Resolved
          Report
          Copy
          Resolved

          Wrong International Roaming SMS Charges being applied on my Postpaid connection

          Address: Sonipat, Haryana

          Respected Sir / Madam,

          This is to inform you that I have been using Airtel Postpaid number since many years.

          I have moved to out of country ( UAE ) for few months, and have kept my Airtel connection active and paying the usual monthly bill.
          This is to inform you that I have not been using the Airtel connection for send any SMS, any Call or for any data usage while outside of the country.
          br...
          +1 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          E
          Edward Edwin Devasahayam
          Oct 24, 2024
          Report
          Copy

          Recharge activation.

          Address: C/K, Suganth Apartments, East Tambaram, Chennai-600059

          My Airtel number is [protected]. I got an active net for Rs 299 till 24.10.2024. I have repeated recharge on 21.10.2024 and paid the prepaid amount of Rs299. Receipt enclosed. But today my connection is disconnted and message received for recharge. Please look into the matter and give connection.
          Regards,
          [protected]@gmail.com...
          +1 photos
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Related businesses

          Sms Link World
          3.1
          (22)
          Loop Mobile
          1.9
          (533)
          Virgin Mobile India
          4.1
          (104)