[Resolved]  Aircel — Aircel is cheating with customer

Hello sir,
I am aircel user and monthly 500 to 600 I am paying to aircel but still they providing wrong info and cheating people.
When I tried to call at customer care they didn't resolved but block me.
My aircel number is [protected]
And my complaint number is 1-[protected]
As I seen in freecharge app while doing recharge full talk time but its fake.

Give me resolution otherwise I'll bring u in consumer court.
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Jan 17, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Nov 15, 2016
nisng's response
Plz unlock my aircel no [protected] . puk no.
Verified Support
Nov 22, 2016
Aircel Customer Care's response
Dear harry ahir,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
Verified Support
Nov 29, 2016
Aircel Customer Care's response
Dear Harry ahir,

As checked you are getting full talk time in RC-55 recharge and no other full talk time recharge found on your number.

Warm Regards,
Aircel Social Media Team
Verified Support
Dec 17, 2016
Aircel Customer Care's response
Dear Ngupangphom,

We would like to inform you that Rs 18 has been refunded to your account and RC 18 has been deactivated.

Thanks and Regards

Aircel Social Media Team
Complaint comments 

Comments

Sir please block my Airtel sim mobile number [protected]. My bank was connected with this number.
I want to get back my number, please suggest how??

Rahul Aggarwal
48 SECTOR 9 pocket 2 DDA SFS FLATS
DWARKA NEW DELHI
Number. [protected]
Aircel Customer Care's response, Nov 22, 2016
Verified Support
Dear Rahulpr Aggarwal,

Thanks for reaching out to us. Please share the following information to confirm your identity:

Alternate No:

Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):

Date of Birth:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
Aircel Customer Care's response, Nov 24, 2016
Verified Support
Dear Rahulpr Aggarwal,

We would request you to please share the following information to confirm your identity:

Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):

Recharge mode:

Thanks and Regards

Aircel Social Media Team
My aircel no was not unlocking.i need my correct PUK code.my no was [protected]
Aircel Customer Care's response, Nov 22, 2016
Verified Support
Dear nisng,

Thanks for reaching out to us. Please share the following information to confirm your identity:

Alternate No:

Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):

Date of Birth:

Complete Address:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
Aircel Customer Care's response, Nov 26, 2016
Verified Support
Dear nisng,

We would like to inform you that as we checked no barrig found in your number.

Thanks and Regards

Aircel Social Media Team
Plzzz sir I want my call history of last 3 month i have missed some numbers so i want it for this [protected] prepaid sim i have the proof that i gave for getting sim i want it sir sent it to [protected]@gmail. com plzz sir contact number [protected]
Aircel Customer Care's response, Nov 22, 2016
Verified Support
Dear Magipriya,

We would request you to visit your nearest Aircel store with the following documents to get the details for the same.

POI (Proof of identity)
POA (Proof of address)



Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.



Thanks and Regards

Aircel Social Media Team
Plese give me aircel old call and history give me
Aircel Customer Care's response, Nov 25, 2016
Verified Support
Dear imranmd,

We would request you to visit your nearest Aircel store with the following documents to get the details for the same.

POI (Proof of identity)
POA (Proof of address)

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
I am very sorry to say this...I have recharge my STD and LOCAL pack to this number [protected] for 28 day by 30 rupees on 15/11/16. Yesterday aircel service has charge from the same mobile no Rs.18 for STD and LOCAL pack for 28 days. I am displease with the aircel service, do what is right don't deceive people. let people trust your service.
Aircel Customer Care's response, Nov 25, 2016
Verified Support
Dear Ngupangphom,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.



Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.



Thanks and Regards

Aircel Social Media Team

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