Aircel Customer Care
Aircel Ltd.
Customer satisfaction rating: 40%
Submit a Complaint
9046
COMPLAINTS

Aircel Customer Care

Aircel Ltd.

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Address
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1394
down
617
+91 12 4476 5000  [Head Office]
up
775
down
361

Fax:
Fax:
+91 12 4429 0524  
+91 11 2699 0095  
+91 22 4260 6070  
+91 20 4140 6699  

Additional info

Hyderabad
No.8-2-681/3A & 8-2- 681/3, Lakshmi Cyber Centre, Road No.12, Banjara Hills, Hyderabad - 500 034
+91 40 6554 1234

New Delhi
A44, Mohan Cooperative Industrial Area, Near Haldirams, Mathura Road, New Delhi – 110 044
Tel: +91 97 1609 9999
Fax: +91 11 2699 0095

Bangalore

69/1, Golden Millennium 4th Floor, Millers Road, Vasanth Nagar, Bangalore - 560 052
+91 88 9204 1111

Mumbai
Opus Centre, Opp. Hotel Tunga Paradise, Road No : 47, MIDC, Andheri-Kurla Road, Andheri East, Mumbai – 400 093
Tel:
+91 97 6809 9990
+91 22 4260 6240
Fax: +91 22 4260 6070

Pune
CommerZone, 144 / 145, 2nd Building, 6th Floor, Ashok Samarth Path, Yerwada, Pune – 411 006
Tel: +91 20 4140 6666
Fax: +91 20 4140 6699

Chennai
4th Floor, Spencer Plaza, No.769, Anna Salai, Chennai – 600 002
Tel: +91 44 4228 0000
Fax: +91 44 4228 0123

Kolkata
Globsyn Crystal Building, 3rd Floor, Block EP, Plot - 11 & 12, Sector-V, Salt Lake, Kolkata - 700 091
Tel: +91 98 0459 8045
Fax: +91 33 2357 4236

Coimbatore
No.114, 2nd Floor, Sri Arthanari Towers, Race Course Road, Coimbatore – 641 018.
Tel:
+91 42 2650 2583
+91 42 2650 2683
Fax: +91 42 2427 0170

Ahmedabad
B-1005, 10th Floor, Narnarayan Complex, Opp. Ganesh Plaza, Nr. Navarangpura Bus Stand, Ahmedabad – 380 009
Tel: +91 79 6513 3001
Fax: +91 79 4007 5340

Ernakulam
3rd Floor, RR Arcade, Geethanjali Bus Stop, Thammanam Post, NH By-pass, Ernakulam – 682 032
Tel: +91 48 4419 0000
Fax: +91 48 4419 0350



View More Information...

Customer satisfaction rating
40%
Complaints
9046
Pending
3554
Resolved
2677
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Aircel related photos (865)

Aircel Complaints & Reviews

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Aircel — regarding porting of my aircel number

 piyush achari on Aug 1, 2018
Dear sir,
I have a aircel no which is [protected] (Bihar) and my sim last 5 digit is 08362 upc is db211546. I am unable to port my number in operator.in porting server says number is not old 90 days but my number is more than 150 days. Pls provide the solution for porting my number or give me the other upc code. Pls pls provide me the solution.

Thanks®ards,
Piyush achari
[protected]...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — no network all important contacts in sim

 natrajkumar singaraju on Jul 31, 2018
Aircel has closed the operation leaving consumers in vain. No information is provided regarding closure of network operations.

Even i am unable to port the number to another networks.
Lost my account balance in sim i request how to go further regarding the number portability. How should we lodge a complaint in trai.
Networks should accept the aircel customers in to their networks...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — number shows as invalid

 Kirankumar M. on Jul 20, 2018
I want to port my Aircel number for which UPC is mandatory. When i submit the request for UPC it shows as my number is not valid. i even tried to generate UPC from Aircel website, and tried to login to aircel website with my Mobile number, but it still showed my number as not valid.
Aircel Number [protected]
my current number [protected]
i have been using this number from several years, so please give the solution for this problem, so that i can use this number further...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Aircel — shows number not valid

 Er Sameer on Jul 19, 2018
I want to port my Aircel number, but for that UPC is mandatory, during this it shows no.is not valid
[protected]
sim no.[protected]
i want to port my above number but during the port process the upc
is mandatory, already i had send request for the upc but the result comes out that the number is not valid, but i use this number from last seven years, so please give the solution for this problem, so that i can use this number further...
Complaint comments  Read comments Complaint category Telecommunications

Aircel — mera mobile ghum

 Pushpender chauhaan on Jun 30, 2018
Dear sir /mem kal raat ko kahin se aa raha tha
Vasant vihar area ke andar ja raha tha auto ke andar se utra to dekha ki phone meri poket main nahi tha tabhi mene dekha ki mera phone auto ke andar rehe gaya ye baat sir raat 9:00pm baje ki baat hai jab mene kisi or ke phone se apna no. Lagaya tha par off bata raha tah

Name. Prakash negi
Father name gopal siva negi
My phone. [protected]

Pls this no. Closed pls...
Complaint comments  Read comments [3]Complaint category Schools

Aircel — extended expiry code

 md.tahir on Jun 26, 2018
Hello,

I am facing problem with porting. My upc code expired before the new operator could processed for mnp. Now i dont have network to generate new upc and neither the number given by aircel is working. Even the website for generating upc is also down. Please help me. As is the primary number for my all bank, aadhar related documents. My number is [protected]...
Complaint comments  Read comments [3]Complaint category Mobile Handsets

Aircel — not receiving payment over a year

 prosenjit dubey on Jun 26, 2018
We have an Aircel tower installed by GTL limited at our premises but it hasn't been in working condition from a year and I being the landlord not receiving any payment as per contract and for now, we are unable to contact anyone for further communication we are in severe problem please help us....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — reactivate my aircel number

 gunnala srinivas on Jun 26, 2018
Dear sir / madam

I have a aircel no [protected] in the name of gunnala srinivas. Actually im not update my aadhar card in time of your given time to me that's why my number was blocked. This numbers is my personal and banking and my all accounts to use this number aircel. I need my number in all times use this only so kindly reactive my mobile number....
Complaint comments  Read comments Complaint category Airlines

Aircel — upc expired on 19th april

 shahid perwaiz on Jun 24, 2018
I was using aircel but it’s closed now i tried to generate upc by several processes, but nothing worked. Recently got a link, where upc could be generated, but after generation, i see the expiry date was in mid april, 2018!! This number is given in lot of important places. So i want to get that number through portability to any other network (Preferably vodafone). Please do the needful....
Complaint comments  Read comments [1]Complaint category Telecommunications

Aircel — bill payment acknowledgement not received and cannot generate upc

 sameeranborah on Jun 15, 2018
Hi,
I have paid my outstanding bill or aircel number [protected] which was suspended last but i didn't receive any email, money was deducted from my bank account, also i am not being able to generate upc for the number, i have mailed a few customer care agents but no one responded. Anticipating a response as my number is linked to various important accounts
Thanks...
Complaint comments  Read comments [1]Complaint category Telecommunications

Aircel — upc expired

 RupaB on Jun 12, 2018
Previously i tried to generate upc by several processes, but nothing worked. Recently got a link, where upc could be generated, but after generation, i see the expiry date was in mid april, 2018!! This number is given in lot of important places. So i want to get that number through portability to any other network (Preferably jio). Please do the needful....
Complaint comments  Read comments Complaint category Telecommunications

Aircel — request for deactivation of unused aircel prepaid sims

 Kumaraswamy Bejjanki on Jun 6, 2018
Sir
My name is kumara swamy bejjanki,
Aadhar no[protected], i have used aircel prepaid sims bearing with [protected], [protected], i lost my mobile im not using them so please kindly im requesting you for deactivation of unused aircel prepaid services of the
Sims, if other than this to any other numbers are registered with my aadhar number with aircel please deactivate it.
Thanking you sir...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Aircel — deactivated my sim

 devarakonda vyshnavi on Jun 6, 2018
Hello this is vyshnavi from hyderabad.. My number is [protected].. I don't know why u deactivated my sim from past 1 month.. I was continuously trying to reach u people.. But still i didn't get any response.. I need my sim to get activated at any cost.. All my accounts are linked to dis number.. It service was worst i tried to contact u to every number displayed online but still.. I have wasted my time trying to contact.. I even sent a mail to.. Andhraparadeshcare@aircel.co.in..
Please revert back at vyshnavishekar22@gmail.com.....
Complaint comments  Read comments Complaint category Work at Home, Part Time Jobs

Aircel — all lines are currently busy !! why does it come like this can u identify whether the number is active or its been broke

 Kavya Shini on Jun 4, 2018
[protected] dont share my phone number this is my other number! ! If u want to contact me u can use [protected] ! Thank you and let me know whether this aircel [protected] number is active or what! If i call it is telling like all lines are currently busy what does it mean by that ! Please see to it and let me know asap:)...
Complaint comments  Read comments [3]Complaint category Landline & Home Phone Provider

Aircel — not showing any network for the past 2 months

 dineshkarumanchi on May 30, 2018
I took aircel sim in jan 2014 in bangalore. I got transferred to hyderabad in jan 2017 and the network was fine. Later in march 2017, i got transferred to vijayawada, andhra pradesh and for 5 months the network was fine. After that, aircel network did not turn up till date. Now am back to bangalore still the network is not turned up. I want to know whether my number is still active?...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — sim card insertion problem

 arju laur on May 29, 2018
Sir, my sim card number [[protected]] is not being read by my phone when i insert it and every time i make a call through it, it says "all lines are busy" can you please once check and tell if my sim is not blocked.

Earlier also it created the same problem and then got solved automatically but this time it took a long time and due to this i am facing a lot of problems. I need you to kindly check and tell if my sim is blocked and then what am i supposed to do....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — upc expired on 16th april unable to port out

 Oldaircelusr01 on May 29, 2018
I generated my upc in may 2018 but received upc with expiry on 16th april 2018. I was unaware of aircel going bankrupt and withdrawing their services as i use dual sin phone but my whatsapp account uses aircel number. Recently i tried to switch to a new phone but i wasn't able to get otp for whatsapp and realized that there is no network on aircel sim and when i looked up on the internet about the same i realised that i was already too late. Now i lost my whatsapp since a week and also unable to port out due to expired upc. Please help me out. Many of online services and important stuff are linked...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — regarding aircel sim connection

 saurabh jdn on May 29, 2018
Hello sir
My name is saurabh and i have one aircel connection, no is [protected]
And before 1 month it appeares to closed but this is very important contact no for me
I want to restart my contact no otherwise help me to start this contact no
So that i can operate this \

So sir help me as soon as possible
Thank you for your support
Saurabh kumar
Ers321jadaun@gmail.com...
Complaint comments  Read comments [2]Complaint category Other

Aircel — company not providing port code

 sagar2018 on May 27, 2018
I am asking aircel for port code but company is not responding me,
I tried all the company operator numbers but none responds, also their website not open.
So its my request to aircel company please send the porting code for my aircel number.
Below details

Aircel mobile no is [protected].
Sim number is[protected].
Location is maharashtra.
Kyc documents named - sagar sayaji mhase....
Complaint comments  Read comments [1]Complaint category Telecommunications

Aircel — the unspent balance of aircel account has not been refunded

 Sanjelyn on May 23, 2018
I could not change my mobile service provider from aircel to other services due to which my aircel number remains without any use.
Adding to this the unspent balance from aircel account has not been refunded nor has any initiative been taken.
Please resolve the two issues as early as possible. I still have my aircel sim kept safe incase the service provider can be changed....
Complaint comments  Read comments Complaint category Mobile Service Providers

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