Aircel Customer Care
Aircel Ltd.
Customer satisfaction rating: 37%
Submit a Complaint
10490
COMPLAINTS

Aircel Customer Care

Aircel Ltd.

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Address
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1383
down
616
+91 12 4476 5000  [Head Office]
up
773
down
358

Fax:
Fax:
+91 12 4429 0524  
+91 11 2699 0095  
+91 22 4260 6070  
+91 20 4140 6699  

Additional info

Hyderabad
No.8-2-681/3A & 8-2- 681/3, Lakshmi Cyber Centre, Road No.12, Banjara Hills, Hyderabad - 500 034
+91 40 6554 1234

New Delhi
A44, Mohan Cooperative Industrial Area, Near Haldirams, Mathura Road, New Delhi – 110 044
Tel: +91 97 1609 9999
Fax: +91 11 2699 0095

Bangalore

69/1, Golden Millennium 4th Floor, Millers Road, Vasanth Nagar, Bangalore - 560 052
+91 88 9204 1111

Mumbai
Opus Centre, Opp. Hotel Tunga Paradise, Road No : 47, MIDC, Andheri-Kurla Road, Andheri East, Mumbai – 400 093
Tel:
+91 97 6809 9990
+91 22 4260 6240
Fax: +91 22 4260 6070

Pune
CommerZone, 144 / 145, 2nd Building, 6th Floor, Ashok Samarth Path, Yerwada, Pune – 411 006
Tel: +91 20 4140 6666
Fax: +91 20 4140 6699

Chennai
4th Floor, Spencer Plaza, No.769, Anna Salai, Chennai – 600 002
Tel: +91 44 4228 0000
Fax: +91 44 4228 0123

Kolkata
Globsyn Crystal Building, 3rd Floor, Block EP, Plot - 11 & 12, Sector-V, Salt Lake, Kolkata - 700 091
Tel: +91 98 0459 8045
Fax: +91 33 2357 4236

Coimbatore
No.114, 2nd Floor, Sri Arthanari Towers, Race Course Road, Coimbatore – 641 018.
Tel:
+91 42 2650 2583
+91 42 2650 2683
Fax: +91 42 2427 0170

Ahmedabad
B-1005, 10th Floor, Narnarayan Complex, Opp. Ganesh Plaza, Nr. Navarangpura Bus Stand, Ahmedabad – 380 009
Tel: +91 79 6513 3001
Fax: +91 79 4007 5340

Ernakulam
3rd Floor, RR Arcade, Geethanjali Bus Stop, Thammanam Post, NH By-pass, Ernakulam – 682 032
Tel: +91 48 4419 0000
Fax: +91 48 4419 0350



View More Information...

Customer satisfaction rating
37%
Complaints
10490
Pending
4485
Resolved
2683
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Aircel related photos (930)

Aircel Complaints & Reviews

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Aircel — need puk code its emergency

 machakaka on May 18, 2018
Hi i need my puk code for my aircel no [protected] its urgnt how to get that my alternate no [protected] can anyone help me sim is on the name of priya my sister iam from hyderabad if u need any verification please call on on my alternate no which i have provided bcoz this aircel no has updated for all accounts if i get puk code i vl port for other network kindly help us...
Complaint comments  Read comments [3]Complaint category Telecommunications

Aircel — unable to send port message to 1900 from aircel

 janakis on May 11, 2018
I am residing in chennai. I have been trying to change my mobile no from aircel to some other service provider. At present am unable to send or receive any message from my aircel no. My aircel no is[protected].
I am unable to send any port message to 1900 and there is no tower coverage at all. Kindly help me in sorting this issue at the earliest....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — wrong upc code error

 innoxcentfayaz on May 10, 2018
After generating my upc code... I submitted it to airtel... Aftr some days it revert me that upc code is wrong...
After somedays i again generated a new code and submitted to airtel... Bt the problem still persists... Again the revert from airtel was wrong upc code... What should i do now... Plzzz get me rid from this... As my mobile no is important for me... I don't want to lose it... So plzzz help me in this issue...
Thnxxx in advance...
Complaint comments  Read comments [2]Complaint category Telecommunications

Aircel — number portability issue

 Rhea D'Costa on May 8, 2018
Hi,

I'm having trouble porting my Aircel number. Have visited multiple mobile stores but no solution. I don't have any network to generate UPC code for number portability. I have tried calling all Aircel customer care numbers but none of them are available. This number is linked to all my bank accounts so need help here urgently.

Please advise.

Thank you....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — sim deactivated without any information

 Bwz on May 8, 2018
My sim card with mobile no. [protected] is not working. On calling it says number does not exist. Seems my sim has been deactivated since it was inactive for some time. Sim had validity upto 2022 even then it has been deactivated that too without any prior information. Kindly fix it urgently as this number is important for me and is linked to a number of social and banking sites....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — no response yet about accepting a wrong payment

 Nayaab Merchant on May 5, 2018
It has been 5 to 6 days since i have reported my problem about accidently sending an airtel payment to aircel and i still haven't received any response. This is very unfair because the number is just not registered with your company so how could it be successful! Please refund my 800 rupees because i do not use your service and it was a merely a mistake! Get in touch with me on the following e-mail id : a2zra@yahoo.com...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — mobile portability unique code expiry

 arjun satish on May 3, 2018
Hello,

I am facing problem with porting. My upc code expired before the new operator could processed for mnp. Now i dont have network to generate new upc and neither the number given by aircel is working. Even the website for generating upc is also down. Please help me. As is the primary number for my all bank, aadhar related documents. My number is [protected]....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — unused balance

 Sohul on May 3, 2018
I'm sonam agarwal my aircel number number is[protected] in this number i have 450 rupees unused balance. After my aircel network getting deactivated i requested executive to refund my value but there was no response. Please look into the matter seriously and i kindly requesting you to reply me as soon as possible.
Thanking you,
Sonam agarwal.
[protected],
Alternate number....
Complaint comments  Read comments Complaint category Telecommunications

Aircel — airtel number payment accepted by aircel

 Nayaab Merchant on May 2, 2018
I accidently selected the aircel instead of airtel on my banks portal to make a bill payment of inr.800. And somehow the payment was successful! How could the transaction be successful if the number does not even belong to aircel. Please refund my money and get in touch with me on my email id a2zra@yahoo.com. I have sent an e-mail on care. Mumbai@aircel.co.in but have not received any response. This is very upsetting. Please get in touch as soon as possible. Thanking you in advance....
Complaint comments  Read comments [3]Complaint category Mobile Service Providers

Aircel — payment extortion for settled dues.

 K K Thomas on May 2, 2018
Have settled all dues prior opting the port transfer and sent mails to aircel with proofs. No response from aircel and they have collected repeatedly dues when number was already transferred to other operator in dec 2017. Telephone calls and personal visit to their office representatives did not give any proper response. The telephone number is [protected]which is currently with vodafone. Can share all documents on demand....
Complaint comments  Read comments [1]Complaint category Telecommunications

Aircel — cheated the retailer's investments

 deshma32 on Apr 28, 2018
The aircel network informed to public, as they will close their network on april 15th and they provided upc codes to change networks without changing mobie number.

What they cared for retailers? Every retailer maintain minimum 1000rs to 5000 rs of balance in their ec sim. Also maintain 2000rs to 5000rs voucher stock for their business. Why aircel not planned to refund the amount for retailers?

I am one of them and need right solution......
Complaint comments  Read comments [2]Complaint category Telecommunications

Aircel — upc expired, please help

 Dhiman Kakati on Apr 28, 2018
Dear aircel team, you stopped service in assam, and don't find it necessary to give port to another operator. I tried emailing, but no response from your side. It clearly shows how irresponsible you are. I sent sms for porting my number, didn't receive any reply.

My aircel # [protected],
Circle: assam

Please extend the upc validity so that i can port to other operator

Kindly email me at dhiman. Kakati@gmail.com...
Complaint comments  Read comments [3]Complaint category Mobile Service Providers

Aircel — refund my balance for aircel no 9044739649

 sonu9044 on Apr 26, 2018
Sir
I belong from up east. I haven't finding aircel network from 20th of february 2018. My aircel no is [protected].
I have a lot of balance in my aircel account about rs.1200. The network is totally unavailable from february 2018 without being any messages or notice to me.
I got suggestions from consumer forum. The complain no is 670125 dated 1/4/2018.
Sir please confirm me that;
In up east will aircel network to be continued or not???
If any suggestion or queries please contact me at my mobile no
[protected].
Or by my email
Yadav786upendra@gmail.com...
Complaint comments  Read comments Complaint category Telecommunications

Aircel — for aircel call details

 chander parkash kathuria on Apr 25, 2018
Hi sir
I want the complete call history of aircel number [protected]. His person name is rahul sharma, he is fraud of rs. 6000/- from me. My mobile no. Is [protected]. Please give me the caller address then i go to his home for our rs 6000/-.

Please help me and co-operate me as soon possible. If u have any details then send to my e-mail id: c_kathuria1973@yahoo.in

Thanks

Chander parkash...
Complaint comments  Read comments [1]Complaint category Loans

Aircel — regarding porting aircel network to other network any network [Resolved]

 madhumita_tukai on Apr 24, 2018
I am facing problem with porting. My upc code expired before the new operator could processed for mnp (showing in website upc expiry date[protected]. Now i dont have network to generate new upc and neither the number given by aircel is working. Please help me as soon as possible . As is the primary number for my all bank, aadhar related documents. Its very urgent....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — how to port out while on international roaming

 sathishraj_86 on Apr 24, 2018
I'm aware that aircel has been bankrupt and subscribers are been ported out to other services.

However i am currenly in usa now and couldn't reach aircel support through any means as updated in their website, however i want to know how i could get my number ported out to other service providers.

Also will i get the current balance transferred to my the ported service provider....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — upc number got expired

 Safia Parveen on Apr 23, 2018
I generated my upc code on 30 march but it got expired before i can port to some other network, but every time i try to generate new upc code in the online site which is available, it shows the expired one upc code please tell how to generate new upc code. Every time on this site
http://35.154.143.159/upc/getUPC.jsp
Shows same code and get a expired date which is already gone....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — upc code invalid pls solve

 AkashGuptaSky15 on Apr 22, 2018
Sir m jb v upc code generate krta hu same code bar bar ata hai de836193
M bahut try kia vodaphn airtel jio
Docomo
Sb invalid bta rhe m bahut preshn hu nazdeeke aircel store v closed ho gye
Mere otp netbanking sb bnd pdha hai pls
Cal me [protected]
Provide new upc code
Solve it...
Team...
I m waiting for a long time......
Complaint comments  Read comments [2]Complaint category Telecommunications

Aircel — number not activated after successfully ported [Resolved]

 mubi.123 on Apr 21, 2018
I ported on 31 mar 2018 from aircel to airtel and activation date was given as 17th april 2018. But not activated yet. Now customer care is saying upc code mismatch/details not available or any other excuse. What to do now? After waiting so long now these excuses are creating nuisance. Initially there was problem with upc code generation. But after doing everything number is not activated...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — sim card no network

 adityag102 on Apr 19, 2018
My aircel sim card stopped working from a month no network and when i call to this no. It shows it is switched off, now what can i do no customer service number is picking up the phone. Means this kid of service i cant accept from aircel. Aircel does not cares for its old customers which is a bad influence in market that's one of the reason aircel lost its market....
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

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